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Customer Care Project Manager Jobs in Raleigh, NC

Collaborate with the Customer Care team to develop use cases that support project acceptance and ... Capture and manage punch lists from site commissioning, driving closure through cross-functional ...

... customers across the United States. We focus on delivering business focused IT solutions that ... and healthcare industry expertise. Manage the day to day SAS project scope, schedule, data ...

Project Manager

Cary, NC ยท On-site

$110K - $170K/yr

... healthcare projects with client engagement. Works with the customer and design team to plan ... Manage client expectations and maintain strong relationships. * Lead multi-discipline teams of ...

... customer base including fortune 100 companies and most state and federal agencies such as State of ... and healthcare industry expertise. Manage the day to day SAS project scope, schedule, data ...

Dewberry's North Carolina and Virginia offices are looking for a passionate and driven Assistant Project Manager (APM) and Project Manager (PM) to join our innovative MEP Healthcare group . In this ...

Dewberry's North Carolina and Virginia offices are looking for a passionate and driven Assistant Project Manager (APM) and Project Manager (PM) to join our innovative MEP Healthcare group . In this ...

Senior Project Manager - Healthcare Dewberry's North Carolina and Virginia offices are seeking a dynamic Senior Project Manager - Healthcare to serve as the primary liaison between our team and the ...

The customer base will manage enterprise-level healthcare customers with one or more Relias ... Project Management o Manage the customer migrations and/or implementation of the Relias Platform ...

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Customer Care Project Manager information

See Raleigh, NC salary details

$35.5K

$88.4K

$110.8K

How much do customer care project manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for customer care project manager in Raleigh, NC is $88,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $101,600.00 per year, depending on experience, location, and employer.

What is the difference between Customer Care Project Manager vs Customer Service Supervisor?

AspectCustomer Care Project ManagerCustomer Service Supervisor
CredentialsRelevant project management certifications (e.g., PMP), industry experienceCustomer service experience, leadership skills
Work EnvironmentOversees projects, collaborates with multiple teams, strategic planningManages customer service team, handles escalations, daily operations
Employer & Industry UsageUsed in industries with complex customer projects like telecom, tech, retailCommon in call centers, retail, hospitality sectors
Search & Comparison IntentUnderstanding project management roles in customer careManaging customer service teams and daily operations

The Customer Care Project Manager focuses on overseeing customer-related projects, coordinating teams, and ensuring project goals are met. In contrast, the Customer Service Supervisor manages daily customer service operations and team performance. Both roles require customer service experience, but the Project Manager emphasizes project planning and execution, while the Supervisor concentrates on team management and customer satisfaction.

Healthcare Project Manager

Integra Staffing And Search

Durham, NC โ€ข Hybrid

Other

Posted 18 days ago


Job description

Job Description Grand Rapids, MI, USADetroit, MI, USACharlotte, NC, USA Make an Impact As a Healthcare Project Manager II, you will be influential in developing the continuing and rapid growth of our Healthcare Practice. You are a relationship builder who takes ownership for the success of the practice by utilizing strong communication skills when interacting with internal and external partners, as well as our clients. This position provides the opportunity to manage projects with a wide range of scope and complexity across the healthcare field.

Deliver Results Establish project delivery teams, coordinating in-house and consultant services. Create and edit contract for consultant services. Own the project scope, schedule, and budget, and mentor others in schedule and budget creation.

Advise the client in their best interest and maintain positive relationships. Actively balance client, contractor, and Progressive Companies success. Actively lead new business development and participate in cross team marketing and selling.

Follow up on leads, lead interviews, and take the lead in proposals and contract negotiations. Own the project profit goals, including planning, monitoring, and controlling technical costs and scheduled performance. Review, monitor, and update project financial reports in a timely manner, managing report formats and information.

Required Qualifications Bachelor's degree in an area of expertise (architecture or engineering preferred). Professional registration in your field. 10 years of professional experience with healthcare building design.

Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Preferred Qualifications Master's Degree in area of expertise, business administration, or project management. CSI-CDT certification.

Certification through PSMJ/PMI. Experience with project management and scheduling tools (Microsoft Project, or similar). Experience with Excel DB and Power BI.

People Matter Each individual's background, knowledge, ability, and experience contributes to strengthening our organization and projects. Our dedication to diversity includes company provided training and education, equitable recruitment, a grassroots employee DEI committee, and robust community partnerships. We are comprised of people with a variety of abilities, races, colors, religions, genders, sexual orientations, national origins, ages, veteran statuses, and more.

As an equal opportunity employer, we believe diversity, equity, and inclusion are essential elements of innovative design. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Sustainable and Inclusive We are dedicated to human-centered, sustainable, and inclusive design practices.

We believe diversity, equity, and inclusion are essential to building trust, respect, and truly innovative design making spaces welcoming and accessible to all. Our sustainability approach embraces the AIA 2030 Commitment, together with a range of high performance, restorative, and regenerative strategies with a focus on climate responsive results to maximize positive impact in our industry. Employee Owned We act like owners-because we are.

From modest beginnings of four original engineering partners in 1962, to almost 300 architects, engineers, designers, and consultants across multiple regional offices today, the energy, resourcefulness, and entrepreneurial mindset you expect from a CEO come standard with every team member. Culture of Excellence The firm is continually ranked as one of the Best and Brightest Companies to Work For in the Nation, with comprehensive benefits including an award-winning wellness program, hybrid work schedule, summer hours, profit-sharing, and employee stock ownership plan (ESOP). We take our work seriously, but have fun along the way, which fuels the creative spirit and supports a focus on work and life integration.