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Customer Care Project Manager Jobs in Colorado (NOW HIRING)

Title: Healthcare Project Manager Location: Denver, CO Job Type: Full-time Job Summary Our client is seeking an experienced Healthcare Project Manager to lead complex healthcare construction projects ...

Customer Care Manager

Louisville, CO · On-site

$85K - $92K/yr

The Customer Care Manager is responsible for leading the day-to-day operations of the Customer Care team while fostering a culture of exceptional service, accountability, and continuous improvement.

Customer Care Supervisor

Delta, CO · On-site

$25 - $27/hr

Reporting to the Area Manager, this role also has a direct reporting line to the CX Department for ... Projects as neededMust be capable of performing all duties of the CCR and provide back-up ...

Customer Care Supervisor

Delta, CO · On-site

$25 - $27/hr

Reporting to the Area Manager, this role also has a direct reporting line to the CX Department for ... Projects as neededMust be capable of performing all duties of the CCR and provide back-up ...

Job Summary The Project Manager supports the successful customer-facing implementation of ZOLL's technology solutions in fast-paced emergency healthcare environments. In this role, you will plan ...

New

Position Summary The Customer Care Supervisor is responsible for leading their designated area ... Manage team to work through month end and busy season * Special Projects as needed * Must be ...

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Customer Care Project Manager information

What is the difference between Customer Care Project Manager vs Customer Service Supervisor?

AspectCustomer Care Project ManagerCustomer Service Supervisor
CredentialsRelevant project management certifications (e.g., PMP), industry experienceCustomer service experience, leadership skills
Work EnvironmentOversees projects, collaborates with multiple teams, strategic planningManages customer service team, handles escalations, daily operations
Employer & Industry UsageUsed in industries with complex customer projects like telecom, tech, retailCommon in call centers, retail, hospitality sectors
Search & Comparison IntentUnderstanding project management roles in customer careManaging customer service teams and daily operations

The Customer Care Project Manager focuses on overseeing customer-related projects, coordinating teams, and ensuring project goals are met. In contrast, the Customer Service Supervisor manages daily customer service operations and team performance. Both roles require customer service experience, but the Project Manager emphasizes project planning and execution, while the Supervisor concentrates on team management and customer satisfaction.

What does a customer care project manager do?

A customer care project manager oversees initiatives to improve customer service processes, ensuring projects are completed on time and within budget. They coordinate between teams, analyze customer feedback, and implement strategies to enhance customer satisfaction, often using project management tools like MS Project or Jira.

What cities in Colorado are hiring for Customer Care Project Manager jobs?

Cities in Colorado with the most Customer Care Project Manager job openings:

Healthcare Project Manager

Denver, CO

W3Global Inc.
Recruiting and Staffing Services • 501 - 1,000 employees

$115K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Title: Healthcare Project Manager

Location: Denver, CO
Job Type: Full-time

Job Summary
Our client is seeking an experienced Healthcare Project Manager to lead complex healthcare construction projects including hospitals, medical office buildings, and clinical facilities. The ideal candidate will have strong experience managing projects in occupied healthcare environments, coordinating multidisciplinary teams, and ensuring compliance with healthcare regulations, infection control standards, and life safety requirements.

Key Responsibilities

  • Manage healthcare construction projects from preconstruction through closeout

  • Lead hospital renovation, expansion, and clinical facility projects

  • Coordinate work within active/occupied healthcare environments while minimizing disruption to patient care

  • Develop and manage project schedules, budgets, and project controls

  • Lead OAC meetings, project status meetings, and stakeholder coordination

  • Collaborate with owners, architects, engineers, subcontractors, and healthcare facility teams

  • Ensure compliance with healthcare regulations, ICRA, ILSM, and safety standards

  • Support preconstruction activities including estimating, planning, and constructability reviews

  • Assist with client relationship management, proposals, RFP responses, and business development efforts

  • Manage project phasing, logistics, and complex MEP coordination

  • Lead and mentor project teams across multiple healthcare projects

Required Qualifications

  • Bachelor's degree in Construction Management or related field

  • Minimum 8+ years of commercial construction experience

  • Strong healthcare construction project management experience required

  • Experience managing:

    • Hospital renovations and expansions

    • Occupied/active healthcare facilities

    • Complex MEP systems

    • Infection control and project phasing

  • Strong understanding of healthcare compliance and life safety requirements

  • Excellent communication, leadership, and client management skills

  • Ability to manage multiple projects and priorities in regulated environments

Must-Have Skills

Healthcare Construction, Hospital Renovations, Occupied Healthcare Environments, Project Management, Construction Scheduling, Project Controls, MEP Coordination, Infection Control (ICRA), Life Safety (ILSM), Client Management, Team Leadership, Preconstruction, Commercial Construction

Preferred Skills

  • Bluebeam experience

  • Procore experience

  • Experience supporting healthcare business development efforts

  • Strong presentation and stakeholder communication skills

Benefits

  • Competitive compensation

  • 401(k) with company match

  • Health, dental, and vision insurance

  • Health savings account (HSA)

  • Life insurance

  • Paid time off

  • Parental leave

  • Cell phone reimbursement

  • Fuel discount

  • Professional development opportunities

  • Team events and company outings

  • Fitness center access


W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006