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Customer Care Project Manager Jobs in Indiana (NOW HIRING)

PulteGroup, Inc.

Customer Care Manager II

Carmel, IN · On-site

The Customer Care Manager II will triage warranty service requests with homeowners and manage the resolution of their concerns until completion. The CCM II will assist with managing risk and ...

IES Communications

Project Manager

Lebanon, IN · On-site

$110K/yr

All aspects of the assigned project(s) must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care, and customer delivery goals.

Pulte Group

Customer Care Manager II

Carmel, IN

The Customer Care Manager II will triage warranty service requests with homeowners and manage the resolution of their concerns until completion. The CCM II will assist with managing risk and ...

STAHL

Project Manager

Crane, IN · On-site

... are (clinical) and medical solutions, behavioral health, program management, and related ... Kick-off and manage projects, including contract management, deliverables, customer interface ...

The Stahl Companies

Project Manager

Crane, IN

... strong customer relations, deliverables, budget, invoicing, and staffing are met. The Project ... are (clinical) and medical solutions, behavioral health, program management, and related ...

New

Stahl Companies

Project Manager

Crane, IN · On-site

... strong customer relations, deliverables, budget, invoicing, and staffing are met. The Project ... are (clinical) and medical solutions, behavioral health, program management, and related ...

Resourcing Edge

Project Architect

Indianapolis, IN · On-site

$72K - $97K/yr

Focus on sustainable design in healthcare, education, library, civic & office space projects ... Manage Construction Administration tasks, including RFIs, submittals, and site visits. * Present ...

Keystone RV

Customer Care Specialist

Goshen, IN · On-site

$15.25 - $20/hr

Customer Care Specialist ID: 1427 Department: Customer Service Location: Goshen IN Company ... Document customer interactions and solutions in the CRM system * Guide customers through product ...

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All JobsCustomer Care Project JobsCustomer Care Project Manager JobsCustomer Care Project Manager Jobs in Indiana

Customer Care Project Manager information

What is the difference between Customer Care Project Manager vs Customer Service Supervisor?

AspectCustomer Care Project ManagerCustomer Service Supervisor
CredentialsRelevant project management certifications (e.g., PMP), industry experienceCustomer service experience, leadership skills
Work EnvironmentOversees projects, collaborates with multiple teams, strategic planningManages customer service team, handles escalations, daily operations
Employer & Industry UsageUsed in industries with complex customer projects like telecom, tech, retailCommon in call centers, retail, hospitality sectors
Search & Comparison IntentUnderstanding project management roles in customer careManaging customer service teams and daily operations

The Customer Care Project Manager focuses on overseeing customer-related projects, coordinating teams, and ensuring project goals are met. In contrast, the Customer Service Supervisor manages daily customer service operations and team performance. Both roles require customer service experience, but the Project Manager emphasizes project planning and execution, while the Supervisor concentrates on team management and customer satisfaction.

What does a customer care project manager do?

A customer care project manager oversees initiatives to improve customer service processes, ensuring projects are completed on time and within budget. They coordinate between teams, analyze customer feedback, and implement strategies to enhance customer satisfaction, often using project management tools like MS Project or Jira.
Customer Care Project Manager jobs near you

Healthcare Project Supervisor

First Onsite - US

Indianapolis, IN • On-site

$22 - $26/hr

Full-time

Re-posted 10 days ago

Job description

A Day in the Life of a Project Supervisor
As a Project Supervisor, you're at the heart of every project-partnering with leadership to plan, evaluate, and execute scopes of work that make a real difference for our clients. From managing subcontractor proposals to creating precise project schedules, your attention to detail ensures every project runs smoothly and successfully. You lead by example, supporting your crew, tackling challenges head-on, and even rolling up your sleeves when extra hands are needed.
Your organizational skills keep projects on track-you maintain accurate job logs, inventories, and documentation while providing real-time updates on budgets, schedules, and potential risks. Safety is your priority: you conduct daily job site meetings and ensure every task meets industry and company standards. Available 24/7, you respond to client needs quickly, helping your team deliver a positive, professional experience during critical restoration projects. At First Onsite, you'll take pride in your work, grow your skills, and join a team that values dedication, collaboration, and professional development.
Responsibilities:
  • Oversee overall project management and ensure the scope of work is met
  • Prepare and maintain project schedules for crews and subcontractors
  • Manage jobsite documentation: daily logs, reports, inventories, timesheets, equipment records, and material tracking
  • Monitor project budget, gross profit, and schedule; report risks proactively
  • Manage change orders and scope adjustments
  • Perform additional tasks as needed, including physical labor
  • Maintain vehicles and equipment ready for response
  • On-call position with 24/7 availability and variable hours

Experience & Education:
  • Read Xactimate scopes & manage budgets
  • Lead teams and oversee projects end-to-end
  • Maintain 4+ industry certifications
  • High school diploma or equivalent; valid driver's license required

*Employees assigned to certain healthcare-related roles may be required to participate in additional drug and alcohol screening program(s) in accordance with client requirements, such as but not limited to Coalition for Construction Safety ("CCS") regulations in the state of Indiana.
First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Third party resume submissions are not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee.

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