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Customer Care Manager Jobs in Renton, WA (NOW HIRING)

Kim Luxe Travel

Travel Customer Service

Seattle, WA · On-site

$18.25 - $24.75/hr

This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress-free experience for every traveler. Key Responsibilities * Communicate ...

SalvoHealth

Care Manager, Remote (LPN)

Seattle, WA · Remote

$25 - $26/hr

Provide exceptional care, disease management and health education to patients * Support goal ... Excellent customer relation skills, as well as written and verbal communication skills * Knowledge ...

NxT Level

Customer Service Associate

Seattle, WA · On-site

$25 - $26/hr

Customer Care Coordinator The Customer Care Coordinator provides outreach and support to ensure all ... Manage to the member's communication preferences as possible, which may include time of day ...

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All JobsCustomer Care JobsCustomer Care Manager JobsCustomer Care Manager Jobs in Renton, WA

Customer Care Manager information

See Renton, WA salary details

$27.6K

$65.2K

$113.6K

How much do customer care manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer care manager in Renton, WA is $65,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $78,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer care manager?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

What are the most common challenges faced by a customer care manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. The role typically involves monitoring service quality and implementing improvements to enhance the customer experience.

What are the most commonly searched types of Customer Care jobs in Renton, WA?

The most popular types of Customer Care jobs in Renton, WA are:

What job categories do people searching Customer Care Manager jobs in Renton, WA look for?

The top searched job categories for Customer Care Manager jobs in Renton, WA are:

What cities near Renton, WA are hiring for Customer Care Manager jobs?

Cities near Renton, WA with the most Customer Care Manager job openings:

Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Renton, WA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $65,243 per year, or $31.4 per hour.

Care Manager (Registered Nurse/RN)

Life Care Center of Port Orchard

Port Orchard, WA • On-site

Other

Re-posted 7 days ago

Job description

Position Summary

The RN Care Manager is responsible for the coordination of the patient's care and services. Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Works together with the patient and family, care team, payers, and external entities to promote a safe transition from the facility to the next provider or care setting in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements
  • Nursing diploma (associate's or bachelor's degree in nursing)
  • Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
  • One (1) year of clinical experience in post acute care setting preferred
  • Prior case management, utilization review, and discharge planning experience preferred
  • Certified Case Manager (CCM) or Board Certification in Nursing Case Management (RN BC) preferred
Specific Job Requirements
  • Generate written communication that is clear, concise, and well organized
  • Excellent organizational skills and be efficient in prioritizing and managing time and assignments
  • Contribute to the organization's goals and objectives and support the organizational strategic plans
  • Expert knowledge in field of practice
  • Make independent decisions when circumstances warrant such action
  • Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
  • Implement and interpret the programs, goals, objectives, policies, and procedures of the department
  • Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
  • Maintains professional working relationships with all associates, vendors, etc.
  • Maintains confidentiality of all proprietary and/or confidential information
  • Understand and follow company policies including harassment and compliance procedures
  • Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
  • Demonstrate efficient use of relevant computer systems including but not limited to the ability to enter and retrieve data
  • Serve as liaison to external case managers, family, physicians, and community resources
  • Train and education patients, families, associates, and other providers of care
  • Implement the standards of practice for care management, ethical performance, and functions relevant to coordination of care
  • Exhibit excellent customer service and a positive attitude towards patients
  • Assist in the evacuation of patients
  • Demonstrate dependable, regular attendance
  • Concentrate and use reasoning skills and good judgment
  • Communicate and function productively on an interdisciplinary team
  • Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
  • Read, write, speak, and understand the English language

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