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Customer Care Manager Jobs in Indiana (NOW HIRING)

Franciscan Alliance

Customer Care Associate

Chesterton, IN · On-site

$13.75 - $19/hr

The good customer care associate handles requests and complaints efficiently and pleasantly. They ... Manage communication and troubleshooting, as necessary. QUALIFICATIONS * Preferred High School ...

Franciscan Health

Customer Care Associate

Chesterton, IN · On-site

$13.75 - $19/hr

The good customer care associate handles requests and complaints efficiently and pleasantly. They ... Manage communication and troubleshooting, as necessary. QUALIFICATIONS * Preferred High School ...

Amcor plc

Customer Care Analyst

Evansville, IN · On-site

Drive and monitor proper date management, item management, on ISCC items in the Cust Main Screen ... Working to minimize repeatable errors by working with customer care and other areas as needed.

Amcor

Customer Care Analyst

Evansville, IN

Drive and monitor proper date management, item management, on ISCC items in the Cust Main Screen ... Working to minimize repeatable errors by working with customer care and other areas as needed.

Surf Internet

Customer Care Representative

La Porte, IN · On-site

$15 - $17/hr

The Customer Care Representative is responsible for providing excellent customer service and ... Manage incoming ticket queues and follow up with customers in a timely manner. * Perform basic ...

Bell Oaks Place

Care Manager

Newburgh, IN · On-site

... manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin ... Greets and assists all internal and external customers, guests, family members, residents, vendors ...

Bell Oaks Place

Care Manager

Newburgh, IN · On-site

... manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin ... Greets and assists all internal and external customers, guests, family members, residents, vendors ...

Lakehouse Senior Living

Care Manager

Newburgh, IN · On-site

... manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin ... Greets and assists all internal and external customers, guests, family members, residents, vendors ...

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Showing results 21-40

All JobsCustomer Care JobsCustomer Care Manager JobsCustomer Care Manager Jobs in Indiana

Customer Care Manager information

See Indiana salary details

$23.3K

$55.2K

$96.1K

How much do customer care manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer care manager in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer care manager?

To thrive as a Customer Care Manager, you need expertise in customer service, problem-solving, and team leadership, typically supported by experience in customer-facing roles and sometimes a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, contact center software, and data analytics tools is often required. Outstanding communication, conflict resolution, and emotional intelligence are vital soft skills for managing teams and handling escalated customer issues. These skills and qualities are important to ensure customer satisfaction, efficient team operations, and the effective resolution of complex customer concerns.

What are the most common challenges faced by a customer care manager, and how can they be addressed?

Customer Care Managers often face challenges such as managing high customer expectations, handling escalated complaints, and ensuring consistent service quality across the team. To address these, it’s important to implement clear communication protocols, provide ongoing training for staff, and utilize customer feedback to drive improvements. Building a strong, collaborative team environment also helps in distributing workload effectively and maintaining high morale, which in turn improves customer satisfaction.

What does a customer care manager do?

A customer care manager oversees customer service operations, ensuring customer satisfaction and resolving issues efficiently. They manage support teams, develop service policies, and use tools like CRM software to track interactions, often requiring strong communication and leadership skills. The role typically involves monitoring service quality and implementing improvements to enhance the customer experience.

What are the most commonly searched types of Customer Care jobs in Indiana?

The most popular types of Customer Care jobs in Indiana are:

What are popular job titles related to Customer Care Manager jobs in Indiana?

For Customer Care Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Care Manager jobs in Indiana look for?

The top searched job categories for Customer Care Manager jobs in Indiana are:

What cities in Indiana are hiring for Customer Care Manager jobs?

Cities in Indiana with the most Customer Care Manager job openings:

Customer Care Manager jobs near you
Infographic showing various Customer Care Manager job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $55,189 per year, or $26.5 per hour.

Customer Care Representative

ADEPT Talent Solutions

Indianapolis, IN • On-site

$14.50 - $19.75/hr

Full-time

Re-posted 11 days ago

Job description

Transport Care Services is proudly serving the transportation needs of all our clients.We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Essential FunctionsMaintaining a positive, empathetic, and professional attitude toward customers Responding promptly to customer inquiriesCommunicating with customers through various channels.Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. QualificationsHigh school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Wages and Benefits: We offer a competitive wage and comprehensive benefits including health and paid time offHealth and Safety: CDC Guidelines are followed. To limit the spread of COVID / Coronavirus, we require our staff to wear a mask, face covering, face shield.