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Customer Care Assistant Jobs in Indiana (NOW HIRING)

Keystone RV

Customer Care Specialist

Goshen, IN

$15.25 - $20/hr

Customer Care Specialist ID: 1427 Department: Customer Service Location: Goshen IN Company ... This role will assist customers and dealers with product support, troubleshooting, and general ...

Keystone RV

Customer Care Specialist

Goshen, IN · On-site

$15.25 - $20/hr

Customer Care Specialist Keystone RV is seeking a Customer Care Specialist with strong customer ... This role will assist customers and dealers with product support, troubleshooting, and general ...

Keystone RV

Customer Care Specialist

Goshen, IN · On-site

$15 - $19.75/hr

Customer Care Specialist Keystone RV is seeking a Customer Care Specialist with strong customer ... This role will assist customers and dealers with product support, troubleshooting, and general ...

Hope's Global Getaways

Customer Care Coordinator

Muncie, IN · On-site

$16.75 - $21.75/hr

About the job Customer Care Coordinator Role Summary Do you enjoy assisting people, staying ... Serve as a helpful resource for clients by providing exceptional service and support * Assist with ...

Citizens Bank

Customer Care Specialist

Mooresville, IN · On-site

$16.75 - $22.25/hr

A Customer Care Specialist must understand the benefits and features of products and services in order to assist our customers in buying decisions and problem resolution. Essential Job Duties: * Is ...

New

Hopesglobalgetaways

Customer Care Coordinator

Muncie, IN · On-site +1

$16.75 - $21.75/hr

We are seeking dependable and motivated individuals to join our team as Customer Care Coordinators ... Serve as a helpful resource for clients by providing exceptional service and support * Assist with ...

DCC Propane, LLC

Customer Care Representative

Knox, IN · On-site

$14 - $19/hr

Process payments and maintain customer accounts. * Assist with light collections or handle billing ... We strongly believe in taking care of our employees so that they can take care of our customers.

DCC Propane, LLC

Customer Care Representative

Knox, IN · On-site

$14 - $19/hr

Process payments and maintain customer accounts. * Assist with light collections or handle billing ... We strongly believe in taking care of our employees so that they can take care of our customers.

DCC Propane, LLC

Customer Care Representative

Knox, IN · On-site

$14 - $19/hr

Process payments and maintain customer accounts. * Assist with light collections or handle billing ... We strongly believe in taking care of our employees so that they can take care of our customers.

DCC Propane, LLC

Customer Care Representative

Knox, IN · On-site

$14 - $19/hr

Process payments and maintain customer accounts. * Assist with light collections or handle billing ... We strongly believe in taking care of our employees so that they can take care of our customers.

PulteGroup, Inc.

Customer Care Manager II

Carmel, IN · On-site

The Customer Care Manager II will triage warranty service requests with homeowners and manage the ... The CCM II will assist with managing risk and litigation claims stemming from warranty issues and ...

Pulte Group

Customer Care Manager II

Carmel, IN

The Customer Care Manager II will triage warranty service requests with homeowners and manage the ... The CCM II will assist with managing risk and litigation claims stemming from warranty issues and ...

Marion Health

Patient Care Assistant

Marion, IN

$14.50 - $20/hr

Completed a formal nursing assistant program and current nursing assistant experience -OR- * Six ... Excellent customer service skills with special emphasis on patient centered care. Excellent ...

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All JobsCustomer Care JobsCustomer Care Assistant JobsCustomer Care Assistant Jobs in Indiana

Customer Care Assistant information

See Indiana salary details

$11

$19

$26

How much do customer care assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer care assistant in Indiana is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.73 per hour, depending on experience, location, and employer.

What is a customer care assistant?

Customer Care Assistants are professionals who provide support and assistance to customers, often acting as the first point of contact for inquiries, complaints, and general service requests. They work in a variety of industries, including retail, banking, and telecommunications, helping customers by answering questions, resolving issues, and ensuring a positive experience. Their responsibilities may include handling phone calls, responding to emails or chats, processing orders or returns, and maintaining customer records. Excellent communication and problem-solving skills are essential for this role. Customer Care Assistants play a vital role in building customer loyalty and representing the company's values.

What are some common challenges faced by customer care assistants, and how can they be managed effectively?

Customer Care Assistants often face challenges such as handling high call volumes, dealing with difficult customers, and managing time efficiently. To overcome these challenges, it's important to stay calm under pressure, actively listen to customers' concerns, and use problem-solving skills to resolve issues effectively. Many organizations provide training and support from supervisors to help team members improve their communication skills and product knowledge, which can make handling tough situations easier. Building strong relationships with colleagues also helps, as team collaboration is key in sharing solutions and managing workloads.

What are the key skills and qualifications needed to thrive as a customer care assistant, and why are they important?

To thrive as a Customer Care Assistant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phone, email, and chat systems are typically required. Patience, active listening, and adaptability help individuals excel in responding to diverse customer needs and challenging situations. These skills ensure efficient issue resolution and foster positive customer experiences, which are vital for customer retention and organizational reputation.

What is the difference between Customer Care Assistant vs Customer Service Representative?

AspectCustomer Care AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentRetail stores, call centers, service desksCall centers, retail, online support
Employer & Industry UsageRetail, hospitality, healthcareTelecommunications, banking, retail
Common Search & ComparisonCustomer Care Assistant vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Assistants often work directly with customers in retail or face-to-face settings, providing hands-on support. Customer Service Representatives typically handle inquiries via phone or online, often in call centers. While their skills overlap, the main difference lies in the work environment and interaction style.

What are the most commonly searched types of Customer Care jobs in Indiana? The most popular types of Customer Care jobs in Indiana are:
What cities in Indiana are hiring for Customer Care Assistant jobs? Cities in Indiana with the most Customer Care Assistant job openings:
Customer Care Assistant jobs near you
Infographic showing various Customer Care Assistant job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,634 per year, or $19.1 per hour.

Customer Care Specialist

Keystone RV

Goshen, IN

$15.25 - $20/hr

Other

Medical, Dental

Re-posted 25 days ago

Keystone RV rating

7.7

Company rating: 7.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

229th of 487 rated machine equipment manufacturers

Job description

Job Openings >> Customer Care Specialist
Customer Care Specialist
Summary
Title: Customer Care Specialist ID: 1427 Department: Customer Service Location: Goshen IN Company: Keystone RV, Dutchmen RV, Crossroads RV
More about this job >
Description

Customer Care Specialist

Keystone RV is seeking a Customer Care Specialist with strong customer service skills and a solid understanding of RV systems or technical troubleshooting. This role will assist customers and dealers with product support, troubleshooting, and general inquiries.

Key Responsibilities:

  • Respond to customer and dealer inquiries via phone and email in a timely and professional manner
  • Provide technical assistance related to RV systems (electrical, plumbing, HVAC, etc.)
  • Troubleshoot product and system issues with clarity and patience
  • Document customer interactions and solutions in the CRM system
  • Guide customers through product features, warranties, and basic maintenance tips
  • Follow up on support cases to ensure satisfaction and resolution

Qualifications:

  • 2+ years of customer service experience (phone/email)
  • Technical knowledge of RV systems OR strong technical aptitude with willingness to learn
  • Excellent communication and problem-solving skills
  • Detail-oriented with a commitment to high-quality support

Preferred:

  • Experience using CRM or customer support platforms preferred
  • Experience in the RV, automotive, or outdoor recreation industries

What We Offer:

  • Competitive pay
  • Benefits package (health, dental, etc.)
  • Supportive team environment
  • Opportunities for growth in a fast-moving industry
  • Training on RV systems and customer support tools

Apply now and help customers hit the road with confidence by delivering top-tier support and expert guidance.

Apply Now
 
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