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Customer Care Professional Jobs in Indiana (NOW HIRING)

Keystone RV

Customer Care Specialist

Goshen, IN · On-site

$15.25 - $20/hr

Customer Care Specialist ID: 1427 Department: Customer Service Location: Goshen IN Company ... Respond to customer and dealer inquiries via phone and email in a timely and professional manner

05-Emerson

Customer Care Associate

Indianapolis, IN

$14 - $15/hr

Your day-to-day responsibilities will include: - Providing prompt, professional, and courteous ... customer care in every interaction. What We're Looking For: To thrive in this role, you'll need ...

Keystone RV

Customer Care Specialist

Goshen, IN · On-site

$15.25 - $20/hr

Customer Care Specialist Keystone RV is seeking a Customer Care Specialist with strong customer ... Respond to customer and dealer inquiries via phone and email in a timely and professional manner

HB Travels

Customer Care Specialist - Remote

Terre Haute, IN · Remote

$16.25 - $21.50/hr

Provide courteous and professional assistance * Identify customer needs and provide relevant ... Deliver consistent and professional customer care Qualifications * Excellent interpersonal and ...

Tire Rack

Wholesale Customer Care Manager

South Bend, IN · On-site

$85 - $110/hr

Ensure customer inquiries and concerns are resolved professionally, accurately, and in a timely ... Review customer care reports, productivity metrics, and quality assurance results to drive ...

Surf Internet

Customer Care Representative

La Porte, IN · On-site

$15 - $17/hr

The Customer Care Representative is responsible for providing excellent customer service and ... Interacts with all customers in a calm, friendly and professional manner. * Performs other related ...

Lineage Logistics

Customer Care Representative

Hobart, IN · On-site

$15.75 - $21.50/hr

Develop and maintain customer relationships in a professional manner * Generate customer reports ... We value respect and care about our team members. Lineage is an Equal Employment Opportunity ...

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Customer Care Professional information

See Indiana salary details

$9

$16

$24

How much do customer care professional jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer care professional in Indiana is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.40 per hour, depending on experience, location, and employer.

What is a customer care professional?

Customer Care Professionals are individuals who assist customers by addressing inquiries, resolving issues, and providing information about a company's products or services. They typically work through various channels such as phone, email, chat, or in-person interactions. Their goal is to ensure customer satisfaction, build loyalty, and handle concerns efficiently and courteously. Customer Care Professionals often need strong communication, problem-solving, and interpersonal skills to succeed in their roles.

What are the key skills and qualifications needed to thrive as a customer care professional?

To thrive as a Customer Care Professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Patience, empathy, and resilience are standout soft skills for managing challenging interactions and building rapport. These skills ensure positive customer experiences, effective issue resolution, and contribute to customer retention and satisfaction.

What are some common challenges faced by customer care professionals, and how are they typically addressed by employers?

Customer Care Professionals often encounter challenges such as managing high call volumes, handling difficult or upset customers, and staying updated with company policies and products. Employers usually provide support through robust training programs, clear escalation procedures, and access to knowledge bases or support tools. Many companies also promote teamwork and regular feedback sessions to help professionals share best practices and reduce stress, creating a supportive environment focused on continuous improvement.

Is remote customer care professional a stressful job?

A remote customer care professional role can be stressful due to high call volumes, dealing with upset customers, and meeting performance metrics. However, it often offers flexible schedules and the ability to work from home, which can help manage stress levels. Success in the role depends on communication skills, patience, and the ability to handle challenging situations.

What are the most commonly searched types of Customer Care jobs in Indiana?

The most popular types of Customer Care jobs in Indiana are:

What cities in Indiana are hiring for Customer Care Professional jobs?

Cities in Indiana with the most Customer Care Professional job openings:

Customer Care Professional jobs near you
Infographic showing various Customer Care Professional job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $33,620 per year, or $16.2 per hour.

Customer Care Professional (Full-Time and Part-Time) - Customer Care, Indianapolis, IN

Finish Line, Inc.

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

Customer Care Professional
Can you fill these shoes? Finish Line is looking for you! Join a team where your sole responsibility is putting yourself in our customer's shoes by effectively communicating, educating, and then tirelessly resolving all issues. As long as you can thrive in this fast-paced environment, where the focus is the customer, Finish Line is where you need to be!
Things you should know about working in the Finish Line Customer Care Contact Center:
  • Customer - Obsession! It makes our day to make someone else happy.
  • Quality is key; we have high standards, and it shows in our work. We'll hold you to it, but only because we know our professionals can handle it.
  • No suits or skirts, we're cool with casual yet we remain professional.
  • Positive environment where your opinion is welcome! We love ideas on how to create an EPIC customer experience.
  • EMPOWERMENT! Our team members have the power to make a customer's day! We trust them to make good decisions and exercise good judgment. That's what customer advocates do!
  • Finish Line Customer Care lets customers order whatever they want, whenever they need. Flexibility is the key; should be open to additional hours.
  • Our team members are computer savvy, and know their way around dual screens.
  • Exciting cool events focused on employee appreciation
  • Bilingual? Hablando español que gana más dinero!

Got it? Great, now what will you actually be doing?
  • Sharp as a tack? Most of your customers will be interacting with you via phone, emails, chat, and social media with questions and expect you to have an answer.
  • Eager to HELP! We are full of product knowledge and know all about the current promotions.
  • Your computer with dual screens will become your best friend.
  • Sharing is caring. You and your crew will rely on each other to assist customers. Here we take care of the customer and each other.

Let's sweeten the deal...
  • We take care of you! Health care benefits offered
  • Fitness Center
  • Onsite Health Clinic
  • Wellness Program
  • Plans for the future? 401(k) with company match
  • Holiday pay, overtime pay, paid time off. We got you covered!
  • 30% Employee discount on all Finish Line products!
  • Non-profit Volunteer Opportunities
  • We'll support your educational and career goals with our Educational Reimbursement Benefit Program
  • Training Development and Mentoring Program
  • If all this wasn't enough...you can earn incentives too!

We want you to join the team if you can check these boxes:
  • You've thrown your cap in the air - you have a High School diploma or equivalent
  • Blow out the candles - you are at least 18 years old
  • Flex, not just your muscles - you are willing and able to work all shifts
  • Overtime isn't just a sports term - you are willing and able to work overtime as required. We go the extra mile to bring smiles to our customers.

This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.
EEO Statement:
The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)

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