ZipRecruiter

Log In

1

Customer Care Associate Jobs in Reston, VA (NOW HIRING)

MDMS CAPITAL LLC

Sales Associate

Arlington, VA

$16 - $21.75/hr

Job Title: Sales Associate Date Prepared: 7/18/2016 FLSA Status: Non-Exempt Reports To: Studio ... Conducts telephone inquiries/follow-up calls and customer care calls. * Leads OTF studio previews ...

MDMS CAPITAL LLC

Sales Associate

Arlington, VA

$16 - $21.75/hr

Job Title: Sales Associate Date Prepared: 7/18/2016 FLSA Status: Non-Exempt Reports To: Studio ... Conducts telephone inquiries/follow-up calls and customer care calls. * Leads OTF studio previews ...

Pep Boys

Automotive Customer Service Advisor

Manassas, VA · On-site

$12.77 - $19.80/hr

Under the direction of Management, assists in various aspects of customer care, work order and ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

Automotive Customer Service Advisor

Annandale, VA · On-site

$13.20 - $19.80/hr

Under the direction of Management, assists in various aspects of customer care, work order and ... Effectively communicate with all associates, management, and customers; interprets and retains ...

NVR Inc

Customer CareTeamLead

Reston, VA

As a Customer CareTeamLead , you willleadateamof associates providing exceptional customer care to NVR homeowners. You will help troubleshoot any difficult situations that arise and proactively ...

Norman's Gift Shops, Inc.

Sales Associate

Olney, MD · On-site

$14.25 - $19.50/hr

... Sales Associate for our location at Olney Village Center, Olney, MD. We are in the business of ... Our customers entrust us to help them show how much they care, to commemorate their most special ...

Always Family Homecare

1099 Care Coordinator

Manassas, VA

$18 - $24.25/hr

... and customer care. An ideal candidate will have prior connections with organizations who refer ... Bachelor Degree and 2 years of related senior care experience (or Associate Degree with ...

next page

Showing results 1-20

All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Reston, VA

Customer Care Associate information

See Reston, VA salary details

$9

$17

$28

How much do customer care associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer care associate in Reston, VA is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $20.00 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Care Associate typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in customer service roles are usually associated with management positions, sales, or roles in high-demand industries that may require certifications or extensive experience. Most entry-level customer care positions offer lower salaries, but advanced roles or those in certain sectors can reach higher income levels.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges Customer Care Associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What are Customer Care Associates?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What does a customer care associate do?

A customer care associate provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often communicate via phone, email, or chat and use customer service tools to document interactions and ensure customer satisfaction.

What is the role of a customer service associate?

A customer service associate is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.

How can I make $2000 a week working from home?

A Customer Care Associate can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Increasing earnings may involve taking on additional shifts, working for companies with higher pay rates, or developing specialized skills such as technical support or multilingual customer service.

What are the key skills and qualifications needed to thrive as a Customer Care Associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.
What are the most commonly searched types of Customer Care jobs in Reston, VA? The most popular types of Customer Care jobs in Reston, VA are:
What are popular job titles related to Customer Care Associate jobs in Reston, VA? For Customer Care Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Customer Care Associate jobs in Reston, VA look for? The top searched job categories for Customer Care Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Customer Care Associate jobs? Cities near Reston, VA with the most Customer Care Associate job openings:
Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Reston, VA as of June 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 56% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,085 per year, or $17.8 per hour.

Sales Associate

MDMS CAPITAL LLC

Arlington, VA

$16 - $21.75/hr

Full-time

Posted 3 days ago

Job description

Job Title: Sales Associate Date Prepared: 7/18/2016

FLSA Status: Non-Exempt

Reports To: Studio Manager

Summary

The Sales Associate assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales, renewals, upgrades, retail and concession sales, maximizing workout traffic and maintaining premium customer services levels.

Essential Duties and Responsibilities:

  • Oversee all functions of the front desk, including but not limited to answering phones, greeting prospective and current clients, checking in classes, booking sessions for members and resolving any customer concerns.
  • Establishes and maintains an effective referral program.
  • Maintains accurate records using established OTF sales systems.
  • Conducts telephone inquiries/follow-up calls and customer care calls.
  • Leads OTF studio previews with prospect and/or fitness program holders.
  • Accurately follows the daily studio cleaning checklists (pre/during/post) shift activities.
  • Explains the full concept of an OTF workout to new guests, called “Intros” and works hand in hand with the trainer to guide an Intro through their first OTF workout.
  • Describes and sells all memberships or packages that OTF has to offer.
  • Proper onboarding all OTF clients through the use of the OTF Sales Systems.
  • Responsible for attending and participating in all relative OTF training, programs and marketing/outreach events.
  • Compliance and adherence to OTF & MDMS business and employment policies.
  • Responsible for compliance with all local, state and federal regulations and laws.

Apply