Customer Care Associate Job Category Customer Service Market Location VA - Northern Virginia Location VA - Reston Apply Now ( Job Type: Full-time Pay: Starting $50,000 per year Core Hours: M-F 8am ...
Customer Care Associate Job Category Customer Service Market Location VA - Northern Virginia Location VA - Reston Apply Now ( Job Type: Full-time Pay: Starting $50,000 per year Core Hours: M-F 8am ...
Customer Care Associate
$16.50 - $22.75/hr
Our local government client is hiring an on-site Receptionist / Customer Care Associate to support their team in Washington, DC!! Responsibilities: - Perform administrative tasks including answering ...
Customer Care Associate
$16.50 - $22.75/hr
Our local government client is hiring an on-site Receptionist / Customer Care Associate to support their team in Washington, DC!! Responsibilities: - Perform administrative tasks including answering ...
Customer Care Associate
$16.50 - $22.75/hr
Customer Care Associate is responsible for performing a variety of functions within the Customer Care Branch. Handles customer inquiries received by telephone. Provides information and assistance to ...
Customer Care Associate
$16.50 - $22.75/hr
Customer Care Associate is responsible for performing a variety of functions within the Customer Care Branch. Handles customer inquiries received by telephone. Provides information and assistance to ...
M-F 8am - 5pm EST As a Customer Care Associate , you will work in a collaborative environment that will allow you to be part of a team of energetic individuals and free thinkers. You will receive ...
M-F 8am - 5pm EST As a Customer Care Associate , you will work in a collaborative environment that will allow you to be part of a team of energetic individuals and free thinkers. You will receive ...
Customer Care Associate
Reston, VA · On-site
$50K/yr
M-F 8am - 5pm EST As a Customer Care Associate , you will work in a collaborative environment that will allow you to be part of a team of energetic individuals and free thinkers. You will receive ...
Customer Care Associate
Reston, VA · On-site
$50K/yr
M-F 8am - 5pm EST As a Customer Care Associate , you will work in a collaborative environment that will allow you to be part of a team of energetic individuals and free thinkers. You will receive ...
Customer Care Associate - Dispatching
$16.50 - $22.75/hr
Customer Care Associate (Dispatching) Job Code: PP0073 Supervises Directly: No New or Revised: Revised Regular or At-Will: Regular Date Last Revised: 2/28/2025 Exempt or Non-Exempt: Non-Exempt ...
Customer Care Associate - Dispatching
$16.50 - $22.75/hr
Customer Care Associate (Dispatching) Job Code: PP0073 Supervises Directly: No New or Revised: Revised Regular or At-Will: Regular Date Last Revised: 2/28/2025 Exempt or Non-Exempt: Non-Exempt ...
CUSTOMER CARE ASSOCIATE - A
$16.50 - $22.75/hr
Position Summary The Customer Care Associate continuously works to improve the level of service we extend to our clients and parking customers, particularly with respect to incoming telephone calls ...
CUSTOMER CARE ASSOCIATE - A
$16.50 - $22.75/hr
Position Summary The Customer Care Associate continuously works to improve the level of service we extend to our clients and parking customers, particularly with respect to incoming telephone calls ...
CUSTOMER CARE ASSOCIATE - A
Washington, DC · On-site
$18.75/hr
Position Summary The Customer Care Associate continuously works to improve the level of service we extend to our clients and parking customers, particularly with respect to incoming telephone calls ...
Quick apply
CUSTOMER CARE ASSOCIATE - A
Washington, DC · On-site
$18.75/hr
Position Summary The Customer Care Associate continuously works to improve the level of service we extend to our clients and parking customers, particularly with respect to incoming telephone calls ...
Customer Care Associate / Front Desk
$14.25 - $19.75/hr
Customer Care Associate Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our ...
Customer Care Associate / Front Desk
$14.25 - $19.75/hr
Customer Care Associate Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our ...
Customer Care Associate / Front Desk
Sterling, VA · On-site
$14 - $17/hr
The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...
Quick apply
Customer Care Associate / Front Desk
Sterling, VA · On-site
$14 - $17/hr
The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...
Customer Care Associate / Front Desk
$13.75 - $17.75/hr
The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...
Customer Care Associate / Front Desk
$13.75 - $17.75/hr
The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...
Customer Care Associate - (26-CC-600012-097)
$16.50 - $22.75/hr
Customer Care Associate is responsible for performing a variety of functions within the Customer Care Branch. Handles customer inquiries received by telephone. Provides information and assistance to ...
Customer Care Associate - (26-CC-600012-097)
$16.50 - $22.75/hr
Customer Care Associate is responsible for performing a variety of functions within the Customer Care Branch. Handles customer inquiries received by telephone. Provides information and assistance to ...
Customer Care Associate - (26-CC-600012-097)
Washington, DC · On-site
$36.04 - $46.44/hr
Customer Care Associate is responsible for performing a variety of functions within the Customer Care Branch. Handles customer inquiries received by telephone. Provides information and assistance to ...
Customer Care Associate - (26-CC-600012-097)
Washington, DC · On-site
$36.04 - $46.44/hr
Customer Care Associate is responsible for performing a variety of functions within the Customer Care Branch. Handles customer inquiries received by telephone. Provides information and assistance to ...
Customer Care Associate - Dispatching - (26-CC-600012-075)
Washington, DC · On-site
$16.50 - $22.75/hr
Customer Care Associate (Dispatching) Job Code: PP0073 Supervises Directly: No New or Revised: Revised Regular or At-Will: Regular Date Last Revised: 2/28/2025 Exempt or Non-Exempt: Non-Exempt ...
Customer Care Associate - Dispatching - (26-CC-600012-075)
Washington, DC · On-site
$16.50 - $22.75/hr
Customer Care Associate (Dispatching) Job Code: PP0073 Supervises Directly: No New or Revised: Revised Regular or At-Will: Regular Date Last Revised: 2/28/2025 Exempt or Non-Exempt: Non-Exempt ...
Customer Care Associate - Dispatching - (26-CC-600012-075)
Washington, DC · On-site
$36.04 - $46.44/hr
Customer Care Associate (Dispatching) Job Code: PP0073 Supervises Directly: No New or Revised: Revised Regular or At-Will: Regular Date Last Revised: 2/28/2025 Exempt or Non-Exempt: Non-Exempt ...
Customer Care Associate - Dispatching - (26-CC-600012-075)
Washington, DC · On-site
$36.04 - $46.44/hr
Customer Care Associate (Dispatching) Job Code: PP0073 Supervises Directly: No New or Revised: Revised Regular or At-Will: Regular Date Last Revised: 2/28/2025 Exempt or Non-Exempt: Non-Exempt ...
As a Customer Care Associate, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. Those efforts will primarily focus on assisting ...
As a Customer Care Associate, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. Those efforts will primarily focus on assisting ...
As a Customer Care Associate, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. Those efforts will primarily focus on assisting ...
As a Customer Care Associate, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. Those efforts will primarily focus on assisting ...
As a Customer Care Associate, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. Those efforts will primarily focus on assisting ...
As a Customer Care Associate, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. Those efforts will primarily focus on assisting ...
As a Customer Care Associate, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. Those efforts will primarily focus on assisting ...
As a Customer Care Associate, you will be responsible for ensuring all service customers receive prompt responses to Internet and telephone inquiries. Those efforts will primarily focus on assisting ...
Customer Care Coordinator
Alexandria, VA · On-site
$19.25 - $25.25/hr
The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...
Customer Care Coordinator
Alexandria, VA · On-site
$19.25 - $25.25/hr
The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...
Customer Care Associate information
See Reston, VA salary details
$9.25 - $11
3% of jobs
$11 - $12.75
8% of jobs
$12.75 - $14.51
12% of jobs
$14.62 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.26
28% of jobs
$16.26 - $18.01
15% of jobs
$19.45 is the 75th percentile. Wages above this are outliers.
$18.01 - $19.76
11% of jobs
$19.76 - $21.51
8% of jobs
$21.51 - $23.26
5% of jobs
$23.26 - $25.01
4% of jobs
$25.01 - $26.76
3% of jobs
$26.76 - $28.51
2% of jobs
$9
$17
$28
How much do customer care associate jobs pay per hour?
As of Jun 14, 2026, the average hourly pay for customer care associate in Reston, VA is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $20.00 per hour, depending on experience, location, and employer.
What job makes $10,000 a month without a degree?
A Customer Care Associate typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in customer service roles are usually associated with management positions, sales, or roles in high-demand industries that may require certifications or extensive experience. Most entry-level customer care positions offer lower salaries, but advanced roles or those in certain sectors can reach higher income levels.
What is the difference between Customer Care Associate vs Customer Service Representative?
| Aspect | Customer Care Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require customer service training | High school diploma or equivalent; often similar training |
| Work Environment | Call centers, retail, online support, in-person | Call centers, retail stores, online support, in-person |
| Employer & Industry | Retail, telecom, banking, healthcare | Retail, telecom, banking, healthcare |
| Common Search & Comparison | Customer Care Associate vs Customer Service Representative |
Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.
What are some common challenges Customer Care Associates face when handling customer inquiries, and how can they overcome them?
Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.
What are Customer Care Associates?
Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.
What does a customer care associate do?
A customer care associate provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often communicate via phone, email, or chat and use customer service tools to document interactions and ensure customer satisfaction.
What is the role of a customer service associate?
A customer service associate is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.
How can I make $2000 a week working from home?
A Customer Care Associate can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Increasing earnings may involve taking on additional shifts, working for companies with higher pay rates, or developing specialized skills such as technical support or multilingual customer service.
What are the key skills and qualifications needed to thrive as a Customer Care Associate, and why are they important?
To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.
What are the most commonly searched types of Customer Care jobs in Reston, VA? The most popular types of Customer Care jobs in Reston, VA are:
What are popular job titles related to Customer Care Associate jobs in Reston, VA? For Customer Care Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Customer Care Associate jobs in Reston, VA look for? The top searched job categories for Customer Care Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Customer Care Associate jobs? Cities near Reston, VA with the most Customer Care Associate job openings:
NVR rating
8.4
Based on 41 frontline employees who took The Breakroom Quiz
8th of 78 rated construction
Job description
Customer Care Associate
Job Category Customer Service
Market Location VA - Northern Virginia
Location VA - Reston
Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52&rid=35972)
Job Type: Full-time
Pay: Starting $50,000 per year
Core Hours: M-F 8am - 5pm EST
As a Customer Care Associate, you will work in a collaborative environment that will allow you to be part of a team of energetic individuals and free thinkers. You will receive hands-on training that will empower you to provide a knowledgeable customer service experience. This fast-paced environment offers a prosperous career path in an open and inviting environment.
This role will be onsite 5 days/week in our Reston, VA office. Training will be conducted onsite, Monday through Friday, at our Reston, VA office. After training is completed, the role will transition to a hybrid 40‑hour workweek that includes onsite weekdays and remote weekend shifts on Saturday and Sunday, based on business needs.
Responsibilities
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Answer inbound calls to assist our homeowners with various warranty concerns
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Understand each customer’s individual needs and determine the best course of action
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Communicate clearly any next steps and help manage expectations
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Fully document each call accordingly
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Build rapport and manage relationships over the phone
What We Look For in a Candidate
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1-3 years of experience in customer service
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Proficient typing skills
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Demonstrated ability to interact with customers
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Experience working in a phone-based/call center environment is a plus
Life at NVR:
As the parent company of Ryan Homes, NVHomes and Heartland Homes, NVR is committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive. Our management team is tenured and talented, nearly 80% of them promoted from within, so you will have mentors who can share their knowledge, and provide career guidance and encouragement.
NVR offers traditional benefits, among the best in the industry. In addition, we offer all employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you!
View more about our exceptional culture and comprehensive benefits at https://www.nvrcareers.com/ .
We are an Equal Opportunity Employer.Drug Testing and Credit Check are required.Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship.
#LI-Onsite
About NVR
Sourced by ZipRecruiter
Industry
Construction
Company size
5,001 - 10,000 Employees
Headquarters location
Reston, VA, US
Year founded
1980