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Customer Care Associate Jobs in Reston, VA (NOW HIRING)

The Midtown Group

Customer Care Associate

Washington, DC · On-site

$16.50 - $22.75/hr

Our local government client is hiring an on-site Receptionist / Customer Care Associate to support their team in Washington, DC!! Responsibilities: - Perform administrative tasks including answering ...

NVR

Customer Care Associate

Reston, VA · On-site

$50K/yr

M-F 8am - 5pm EST As a Customer Care Associate , you will work in a collaborative environment that will allow you to be part of a team of energetic individuals and free thinkers. You will receive ...

NVR Inc

Customer Care Associate

Reston, VA · On-site

$50K/yr

M-F 8am - 5pm EST As a Customer Care Associate , you will work in a collaborative environment that will allow you to be part of a team of energetic individuals and free thinkers. You will receive ...

DC Water

Customer Care Associate - Dispatching

Washington, DC · On-site

$16.50 - $22.75/hr

Customer Care Associate (Dispatching) Job Code: PP0073 Supervises Directly: No New or Revised: Revised Regular or At-Will: Regular Date Last Revised: 2/28/2025 Exempt or Non-Exempt: Non-Exempt ...

Colonial Parking Inc

CUSTOMER CARE ASSOCIATE - A

Washington, DC · On-site

$16.50 - $23/hr

Position Summary The Customer Care Associate continuously works to improve the level of service we extend to our clients and parking customers, particularly with respect to incoming telephone calls ...

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Colonial Parking

CUSTOMER CARE ASSOCIATE - A

Washington, DC · On-site

$16.50 - $22.75/hr

Position Summary The Customer Care Associate continuously works to improve the level of service we extend to our clients and parking customers, particularly with respect to incoming telephone calls ...

SafeSplash

Customer Care Associate / Front Desk

Sterling, VA · On-site

$13.75 - $17.75/hr

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...

SafeSplash

Customer Care Associate / Front Desk

Sterling, VA · On-site

$14 - $17/hr

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...

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Addison Group

Member Care Associate

Washington, DC · Remote

$20 - $24/hr

The Member Care Associate will provide high-quality customer service by assisting members with questions related to accounts, memberships, and general inquiries. This role requires someone who enjoys ...

Jushi USA

Customer Care Coordinator

Manassas Park, VA · On-site

$17.75 - $23.25/hr

Customer Care Coordinator Want to make a meaningful difference in people's lives while earning a ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

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All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Reston, VA

Customer Care Associate information

See Reston, VA salary details

$9

$17

$28

How much do customer care associate jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for customer care associate in Reston, VA is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $20.00 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges Customer Care Associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the work of a customer associate?

A Customer Care Associate is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to document interactions and ensure customer satisfaction.

What jobs pay 4000 a week without a degree?

Customer Care Associates typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, which rely on commissions, performance, or business ownership rather than formal education. Most jobs paying this amount require significant experience, certifications, or entrepreneurial effort.

What are Customer Care Associates?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What does a customer care associate do?

A customer care associate provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often communicate via phone, email, or chat and use customer service tools to document interactions and track resolutions.

How can I make 2000 a week working from home?

A Customer Care Associate can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives that can increase earnings, but reaching this level typically requires consistent effort, excellent customer service skills, and possibly working overtime or multiple shifts.

What are the key skills and qualifications needed to thrive as a Customer Care Associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.
What are the most commonly searched types of Customer Care jobs in Reston, VA? The most popular types of Customer Care jobs in Reston, VA are:
What are popular job titles related to Customer Care Associate jobs in Reston, VA? For Customer Care Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Customer Care Associate jobs in Reston, VA look for? The top searched job categories for Customer Care Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Customer Care Associate jobs? Cities near Reston, VA with the most Customer Care Associate job openings:
Customer Care Associate jobs near you
Customer Care Associate

Customer Care Associate

The Midtown Group

Washington, DC • On-site

$16.50 - $22.75/hr

Other

Posted 19 days ago

Job description

Our local government client is hiring an on-site Receptionist / Customer Care Associate to support their team in Washington, DC!!
Responsibilities:
- Perform administrative tasks including answering phone calls, filing paperwork
- Handling MS Outlook email correspondence, and calendar coordination (MS Teams meeting setups, etc.)
Qualifications:
- Bachelor's degree
- 2+ years' experience performing clerical tasks including answering phone calls, filing paperwork, MS Outlook email correspondence, and calendar coordination (MS Teams meeting setups, etc.).
The Midtown Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are a small, woman-owned business certified by the Women's Business Enterprise National Council (WBENC). Operating from our headquarters in Washington, DC, we provide trusted staffing services nationwide. Our clients include thousands of the most prestigious Fortune 500 companies, law firms, financial organizations, tech innovators, non-profits, and lobbying firms, as well as federal, state and local government agencies.
The Midtown Group is a multi-award-winning "Best Places To Work" staffing firm in Washington, DC (per Inc. Magazine)!!

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