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Customer Care Associate Jobs in Reston, VA (NOW HIRING)

Jushi

Customer Care Coordinator

Arlington, VA

$20.75 - $27/hr

The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

Jushi

Customer Care Coordinator

Arlington, VA

$20.75 - $27/hr

The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

Jushi USA

Customer Care Coordinator

Alexandria, VA

$19.25 - $25/hr

The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

Jushi USA

Customer Care Coordinator

Arlington, VA

$20.75 - $27/hr

The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

Jushi

Customer Care Coordinator

Alexandria, VA

$19.25 - $25.25/hr

The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

Jushi

Customer Care Coordinator

Woodbridge, VA

$17.75 - $23.25/hr

The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

Jushi USA

Customer Care Coordinator

Woodbridge, VA

$17.75 - $23.25/hr

The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

Jushi

Customer Care Coordinator

Woodbridge, VA · On-site

$17.75 - $23.25/hr

The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

Jushi

Customer Care Coordinator

Woodbridge, VA

$17.75 - $23.25/hr

The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

Jushi

Customer Care Coordinator

Alexandria, VA

$19.25 - $25.25/hr

The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

Jushi

Customer Care Coordinator

Arlington, VA · On-site

$20.75 - $27/hr

The Customer Care Coordinator is primarily responsible for aiding patrons and patients ... Associate or Bachelor's degree in any field preferred * Minimum of 2 years' experience in a call ...

NVR

Customer Care Team Lead

Reston, VA

Customer Care Team Lead Job Category Customer Service Market Location VA - Northern Virginia ... Lead a team of 5-7 associates responsible for handling inbound calls and online requests * Create ...

NVR, Inc.

Customer Care Team Lead

Reston, VA · On-site

As a Customer Care Team Lead , you will lead a team of associates providing exceptional customer care to NVR homeowners. You will help troubleshoot any difficult situations that arise and proactively ...

NVR

Part-Time Customer Service Associate

Reston, VA

$22.50/hr

Part-Time Customer Service Associate Job Category Customer Service Market Location VA - Northern ... customer care to NVR homeowners. We'll provide training and resources so you can successfully ...

NVR, Inc.

Part-Time Customer Service Associate

Reston, VA · On-site

$22.50/hr

As a Part-Time Customer Service Associate , your empathy and interpersonal skills will help you provide exceptional customer care to NVR homeowners. We'll provide training and resources so you can ...

MDMS CAPITAL LLC

Sales Associate

Arlington, VA

$16.25 - $22/hr

Job Title: Sales Associate Date Prepared: 7/18/2016 FLSA Status: Non-Exempt Reports To: Studio ... Conducts telephone inquiries/follow-up calls and customer care calls. * Leads OTF studio previews ...

MDMS CAPITAL LLC

Sales Associate

Washington, DC

$16 - $21.50/hr

Job Title: Sales Associate Date Prepared: 7/18/2016 FLSA Status: Non-Exempt Reports To: Studio ... Conducts telephone inquiries/follow-up calls and customer care calls. * Leads OTF studio previews ...

MDMS CAPITAL LLC

Sales Associate

Arlington, VA · On-site

$16 - $21.75/hr

Job Title: Sales Associate Date Prepared: 7/18/2016 FLSA Status: Non-Exempt Reports To: Studio ... Conducts telephone inquiries/follow-up calls and customer care calls. * Leads OTF studio previews ...

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All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Reston, VA

Customer Care Associate information

See Reston, VA salary details

$9

$17

$28

How much do customer care associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer care associate in Reston, VA is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $20.00 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Care Associate typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in customer service roles are usually associated with management positions, sales, or roles in high-demand industries that may require certifications or extensive experience. Most entry-level customer care positions offer lower salaries, but advanced roles or those in certain sectors can reach higher income levels.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges Customer Care Associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What are Customer Care Associates?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What does a customer care associate do?

A customer care associate provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often communicate via phone, email, or chat and use customer service tools to document interactions and ensure customer satisfaction.

What is the role of a customer service associate?

A customer service associate is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.

How can I make $2000 a week working from home?

A Customer Care Associate can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Increasing earnings may involve taking on additional shifts, working for companies with higher pay rates, or developing specialized skills such as technical support or multilingual customer service.

What are the key skills and qualifications needed to thrive as a Customer Care Associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.
What are the most commonly searched types of Customer Care jobs in Reston, VA? The most popular types of Customer Care jobs in Reston, VA are:
What are popular job titles related to Customer Care Associate jobs in Reston, VA? For Customer Care Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Customer Care Associate jobs in Reston, VA look for? The top searched job categories for Customer Care Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Customer Care Associate jobs? Cities near Reston, VA with the most Customer Care Associate job openings:
Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Reston, VA as of June 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 56% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,085 per year, or $17.8 per hour.
Customer Care Coordinator

Customer Care Coordinator

Jushi

Arlington, VA

$20.75 - $27/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Jushi rating

4.1

Company rating: 4.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

29th of 29 rated cannabis dispensaries

Job description

Want to make a meaningful difference in people's lives while earning a competitive salary? At Jushi Holdings Inc. ") (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Coordinator, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Coordinator is primarily responsible for aiding patrons and patients, telephonically. The Customer Care Coordinator conducts day-to-day customer phone support while adhering to company policy and industry regulations. The ideal candidate would be an individual seeking to focus on customer care in the cannabis industry.
WHAT YOU WILL DO
  • Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
  • Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
  • Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
  • Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
  • Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
  • Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
  • Operate cash register, computer-based POS system, and cash drawer
  • Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
  • All other job duties as assigned
WHAT WE ARE LOOKING FOR
  • High School diploma or General Education Development (GED) required
  • Associate or Bachelor's degree in any field preferred
  • Minimum of 2 years' experience in a call center setting.
  • Excellent computer, language and reasoning skills
  • Bilingual in Spanish preferred
  • Excellent multi-tasking skills over the phone 
  • Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
  • Constantly perform desk-based computer tasks
  • Frequently sitting
  • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
  • Occasionally Twist/bend/stoop/squat, kneel/crawl
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI
We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
 
BONUS DUTIES YOU SHOULD UNDERSTAND
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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