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Customer Assistant Jobs in Spring Grove, IL (NOW HIRING)

Customer Support Representative

Mukwonago, WI ยท On-site

$15.75 - $21.50/hr

Listen effectively to customers' requests and promptly take the necessary action to assist them. * Effectively cross sell bank products and services * Educate customers on utilizing bank products and ...

CUSTOMER SVC/CLERK

Lake Zurich, IL ยท On-site

$16 - $19.50/hr

... assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items - Anticipate customer needs; effectively communicate with them and respond to ...

CUSTOMER SVC/CLERK

Vernon Hills, IL ยท On-site

$15.25 - $18.75/hr

... assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items - Anticipate customer needs; effectively communicate with them and respond to ...

CUSTOMER SVC/CLERK

Lake Zurich, IL ยท On-site

$16 - $19.50/hr

... assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items - Anticipate customer needs; effectively communicate with them and respond to ...

Customer Service Representative $20.00/hour 1st shift 8:30am-5:00pm Qps Employment Group is hiring ... Please note that Qps Employment Group may use a virtual recruiting assistant to help screen and ...

Customer Experience Specialist

IL ยท On-site

$19 - $21/hr

Report to Business Owner, assist with other business needs * Work a schedule that typically ... Customer service skills: 1 year * Have a responsible and professional demeanor * Must complete all ...

Showing results 41-60

Customer Assistant information

See Spring Grove, IL salary details

$15

$20

$24

How much do customer assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer assistant in Spring Grove, IL is $20.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $22.21 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.

What job categories do people searching Customer Assistant jobs in Spring Grove, IL look for?

The top searched job categories for Customer Assistant jobs in Spring Grove, IL are:

What cities near Spring Grove, IL are hiring for Customer Assistant jobs?

Cities near Spring Grove, IL with the most Customer Assistant job openings:

Infographic showing various Customer Assistant job openings in Spring Grove, IL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,012 per year, or $20.7 per hour.

Customer Support Representative

Citizens Bank - WI

Mukwonago, WI โ€ข On-site

$15.75 - $21.50/hr

Other

Re-posted 7 days ago


Job description

Customer Support Representative

The Customer Support Representative handles all customer calls that come into the Bank needing support for their accounts and services. The Customer Support Representatives provide account support for both business and consumer customers on deposit accounts and loans. The Customer Support Representative's primary responsibilities include account maintenance, reconciling and researching accounts, debit card maintenance and electronic banking support. In addition the Customer Support Representative is responsible for recognizing customer needs and cross-selling products and services that align with their customer's financial goals.

Business Hours:

Monday - Friday 8am-5:30pm, Saturday 9am-1pm

Typically 38-40 hours per week. Hours may vary based on business needs and may change at any time

Essential Duties and Responsibilities:

  • Listen effectively to customers' requests and promptly take the necessary action to assist them.
  • Effectively cross sell bank products and services
  • Educate customers on utilizing bank products and services
  • Escalate issues immediately and take necessary steps to prevent and/or minimize loss to the bank and/or the customer
  • Take the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction
  • Adapt to the concepts and procedures, notifying management when additional training is needed on product and service knowledge
  • Any other duties as assigned

Requirements:

  • High School Diploma or GED
  • 2+ years of Personal Banking experience required
  • Knowledge of banking products and services including loans
  • Call center experience preferred
  • Strong verbal communication skills
  • Ability to cross sell products and services
  • Ability to multitask

Critical Competencies:

  • Customer Service Excellence
  • Communication
  • Listening Skills
  • Confidentiality

****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster.