North Skyline Management is looking for an enthusiastic, goal oriented Customer Service & Sales Assistant who wants to succeed in a competitive, high-energy environment! This firm is one of the ...
North Skyline Management is looking for an enthusiastic, goal oriented Customer Service & Sales Assistant who wants to succeed in a competitive, high-energy environment! This firm is one of the ...
North Skyline Management is looking for an enthusiastic, goal oriented Customer Service & Sales Assistant who wants to succeed in a competitive, high-energy environment! This firm is one of the ...
North Skyline Management is looking for an enthusiastic, goal oriented Customer Service & Sales Assistant who wants to succeed in a competitive, high-energy environment! This firm is one of the ...
Project Coordinator
Rockford, IL · On-site
$24 - $27/hr
Demonstrate the mission and operating principles of the customer * Assist other executives as needed * Exhibit polite and professional communication via phone, email, etc. * Be flexible and willing ...
Project Coordinator
Rockford, IL · On-site
$24 - $27/hr
Demonstrate the mission and operating principles of the customer * Assist other executives as needed * Exhibit polite and professional communication via phone, email, etc. * Be flexible and willing ...
Project Coordinator
Rockford, IL · On-site
$24 - $27/hr
Demonstrate the mission and operating principles of the customer * Assist other executives as needed * Exhibit polite and professional communication via phone, email, etc. * Be flexible and willing ...
Project Coordinator
Rockford, IL · On-site
$24 - $27/hr
Demonstrate the mission and operating principles of the customer * Assist other executives as needed * Exhibit polite and professional communication via phone, email, etc. * Be flexible and willing ...
Project Coordinator
Rockford, IL · On-site
$24 - $27/hr
Demonstrate the mission and operating principles of the customer * Assist other executives as needed * Exhibit polite and professional communication via phone, email, etc. * Be flexible and willing ...
Quick apply
Project Coordinator
Rockford, IL · On-site
$24 - $27/hr
Demonstrate the mission and operating principles of the customer * Assist other executives as needed * Exhibit polite and professional communication via phone, email, etc. * Be flexible and willing ...
Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...
Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...
Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...
Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...
Customer Service Representative
$14.75 - $20/hr
Greet and assist service customers * Answer incoming calls and schedule service appointments * Communicate with customers regarding service needs and vehicle status * Maintain accurate customer ...
Customer Service Representative
$14.75 - $20/hr
Greet and assist service customers * Answer incoming calls and schedule service appointments * Communicate with customers regarding service needs and vehicle status * Maintain accurate customer ...
Customer Service Representative
$16 - $21.75/hr
Greet and assist service customers * Answer incoming calls and schedule service appointments * Communicate with customers regarding service needs and vehicle status * Maintain accurate customer ...
Customer Service Representative
$16 - $21.75/hr
Greet and assist service customers * Answer incoming calls and schedule service appointments * Communicate with customers regarding service needs and vehicle status * Maintain accurate customer ...
Customer Accounts Advisor
Rockford, IL · On-site
$16.25 - $17/hr
Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...
Customer Accounts Advisor
Rockford, IL · On-site
$16.25 - $17/hr
Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...
Customer Accounts Advisor
$16.25 - $17/hr
Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...
Customer Accounts Advisor
$16.25 - $17/hr
Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...
Customer Accounts Advisor
$16.25 - $17/hr
Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...
Customer Accounts Advisor
$16.25 - $17/hr
Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...
Customer Accounts Advisor
Rockford, IL · On-site
$16.25 - $17/hr
Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...
Customer Accounts Advisor
Rockford, IL · On-site
$16.25 - $17/hr
Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...
Customer Service Representative
$16 - $21.75/hr
Maintain organized records of quotes, orders, and customer interactions * Assist other customer service representatives to support overall team performance and workload Other duties, responsibilities ...
Customer Service Representative
$16 - $21.75/hr
Maintain organized records of quotes, orders, and customer interactions * Assist other customer service representatives to support overall team performance and workload Other duties, responsibilities ...
Customer Service Representative
Rockford, IL · On-site
$16 - $21.75/hr
Maintain organized records of quotes, orders, and customer interactions * Assist other customer service representatives to support overall team performance and workload Other duties, responsibilities ...
Customer Service Representative
Rockford, IL · On-site
$16 - $21.75/hr
Maintain organized records of quotes, orders, and customer interactions * Assist other customer service representatives to support overall team performance and workload Other duties, responsibilities ...
Customer Service Representative (Part-Time)
Rockford, IL · On-site
$18/hr
Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports
Customer Service Representative (Part-Time)
Rockford, IL · On-site
$18/hr
Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports
Customer Service Representative (Part-Time)
Rockford, IL · On-site
$18/hr
Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports
Customer Service Representative (Part-Time)
Rockford, IL · On-site
$18/hr
Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports
Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports
Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports
Collaborate with the sales team to assist customers, Spanish bilingual is preferred. This includes facilitating smooth communication and providing tailored support to ensure a positive experience for ...
Collaborate with the sales team to assist customers, Spanish bilingual is preferred. This includes facilitating smooth communication and providing tailored support to ensure a positive experience for ...
Customer Experience Manager
Rockford, IL · On-site
$21/hr
Collaborate with the sales team to assist customers, Spanish bilingual is preferred. This includes facilitating smooth communication and providing tailored support to ensure a positive experience for ...
Customer Experience Manager
Rockford, IL · On-site
$21/hr
Collaborate with the sales team to assist customers, Spanish bilingual is preferred. This includes facilitating smooth communication and providing tailored support to ensure a positive experience for ...
Customer Assistant information
See Rochelle, IL salary details
$14.73 - $15.56
3% of jobs
$15.56 - $16.38
3% of jobs
$16.38 - $17.21
6% of jobs
$17.21 - $18.04
8% of jobs
$18.48 is the 25th percentile. Wages below this are outliers.
$18.04 - $18.87
9% of jobs
$18.87 - $19.70
15% of jobs
The median wage is $20.02 / hr.
$19.70 - $20.53
15% of jobs
$21.29 is the 75th percentile. Wages above this are outliers.
$20.53 - $21.36
17% of jobs
$21.36 - $22.19
15% of jobs
$22.19 - $23.01
5% of jobs
$23.01 - $23.84
3% of jobs
$14
$20
$23
How much do customer assistant jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for customer assistant in Rochelle, IL is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $21.49 per hour, depending on experience, location, and employer.
What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?
Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.
What is a customer assistant?
A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.
What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?
To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.
What is the difference between Customer Assistant vs Retail Associate?
| Aspect | Customer Assistant | Retail Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; on-the-job training | High school diploma or equivalent; sales and customer service training |
| Work Environment | Retail stores, supermarkets, department stores | Retail stores, supermarkets, shopping centers |
| Employer & Industry Usage | Commonly used in retail and customer service sectors | Widely used in retail, grocery, and department stores |
| Common Search & Comparison Intent | Customer service, in-store assistance, sales support | Sales, customer service, product assistance |
Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.
More about Customer Assistant jobs
What job categories do people searching Customer Assistant jobs in Rochelle, IL look for? The top searched job categories for Customer Assistant jobs in Rochelle, IL are:
What cities near Rochelle, IL are hiring for Customer Assistant jobs? Cities near Rochelle, IL with the most Customer Assistant job openings:
Full-time
Re-posted 23 days ago
Job description
Company Description
With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set.
Job Description
Job Description
Do you enjoy being out and about vs. sitting in a cubical?
Do you have great people skills and want an exciting new career?
Are you tired of talking on the phone and never meeting your customers and clients?
Are you seeking rapid advancement?
Then we would love to hear from you!
North Skyline Management is looking for an enthusiastic, goal oriented Customer Service & Sales Assistant who wants to succeed in a competitive, high-energy environment! This firm is one of the premier promotional marketing firms in the area specializing in gaining a fast, measurable advantage for clients. North Skyline Managment is looking for "an edge" in advertising and has developed a powerful, word-of-mouth method to their promotional campaigns. This firm specializes in marketing that entails grass roots movement, personality, customer service, and live presentations for clients' brand and services.
North Skyline Management is in immediate need of a Customer Service & Sales Assistant to act as a liaison between corporate clients and consumers. You will have the opportunity to build connections with various local businesses and major retailers and establish relationships with their decision makers. You will develop personalized promotional campaigns for clients to create a positive impression of their industries, promote various services, and personally thank customers for their business.
Responsibilities of the Customer Service & Sales Assistant: Provide face to face customer service & sales support during on-site campaigns to create a positive brand experience, and enhance visibility of clients' products and brands in the community.
Develop marketing & sales plans to suit the needs of each client and assist in consumer campaign management.
Remain up-to-date on clients' products, selling advantages, and special offers.
Meet with business prospects to pitch products/services available specifically to them with the goal of generating new business or upgrading existing clientele.
Discover opportunities for revenue.
Our Client Offers: Fun and positive work environment
Opportunity for management
Unlimited opportunities
This firm provides individuals with excellent leadership, guidance, and a challenging career path. This is an entry level position so college graduates or people looking to get their foot in the door are encouraged to apply.
Job Requirements
Qualifications of the Customer Service & Sales Assistant: 1-2 years' experience in retail, restaurant/food service, sales, hospitality, customer service, and other environments providing front-line, interactive customer service support preferred.
Ability to establish, build, and maintain relationships with customers and prestigious clientele.
Leadership or management experience an asset, especially in a customer service or sales role.
Excellent communication skills.
Leadership experience.
Ability to work in a high energy environment.
Ambition, strong work ethic, and open to new ideas.
Be a self-starter with problem solving skills.
Be a career oriented individual.
The Customer Service & Sales Assistant is a full-time, entry level role. If you are interested in this position, please reply to this ad with a copy of your resume.
People with the following experience are encouraged to apply: Customer Service & Sales Assistant, Customer Service, Customer Service Support, Customer Service Representative, Sales Representative, Sales Account Management, Marketing, Promotions, Brand Marketing, Client Relations.
Key Words: Customer Service & Sales Assistant, Customer Service, Customer Relationship Management, CRM, Customer Service Metrics, Customer Service & Sales, Call Center, Telemarketing, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Service Support, Customer Support, Sales Assistant, Sales Representative, Customer Satisfaction, Consumer Targeted Sales, Consumer Targeted Marketing, Consumer Targeted Advertising & Promotions.
Additional Information
All your information will be kept confidential according to EEO guidelines.