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Customer Assistant Jobs in Rochelle, IL (NOW HIRING)

... assist. As you learn more about your department and Lowe's, you will understand which products ... If a customer is looking for a lamp, do they need a shade? What about light bulbs? See, it's that ...

Customer Service Associate I

Byron, IL ยท On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rockford, IL ยท On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rockford, IL ยท On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Belvidere, IL ยท On-site

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Byron, IL ยท On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Dixon, IL ยท On-site

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rochelle, IL ยท On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rockford, IL ยท On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rockford, IL ยท On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Belvidere, IL ยท On-site

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rockford, IL ยท On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rockford, IL ยท On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rockford, IL ยท On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rockford, IL ยท On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Showing results 21-40

Customer Assistant information

See Rochelle, IL salary details

$14

$20

$23

How much do customer assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer assistant in Rochelle, IL is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $21.49 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What job categories do people searching Customer Assistant jobs in Rochelle, IL look for? The top searched job categories for Customer Assistant jobs in Rochelle, IL are:
What cities near Rochelle, IL are hiring for Customer Assistant jobs? Cities near Rochelle, IL with the most Customer Assistant job openings:
Infographic showing various Customer Assistant job openings in Rochelle, IL as of June 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,652 per year, or $20 per hour.

Virtual Travel Customer Service

Genovaire Travel Group

Rockford, IL โ€ข Remote

$15 - $19/hr

Full-time

Posted 14 days ago


Job description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

  • Provide assistance through email, chat, and phone communication

  • Help with itinerary changes, updates, and general travel questions

  • Provide destination and travel guideline information

  • Follow up with travelers before departure

  • Resolve concerns while maintaining a positive customer experience

Ideal Candidate

  • Friendly and professional communication style

  • Customer support experience preferred

  • Reliable and organized

  • Comfortable using online tools and learning new systems

  • Interest in travel and client satisfaction

What We Offer

  • Remote work flexibility

  • Training provided

  • Ongoing team support

  • Professional development opportunities

  • Access to travel-related perks