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Customer Assistant Jobs in Rochelle, IL (NOW HIRING)

No Touch (Customer Assist) Ryder Drivers operate well-maintained, safe trucks, 36 months or newer with 24/7 Roadside Maintenance and fueling at over 800 nationwide maintenance locations All the ...

New

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

Customer Accounts Advisor

Rockford, IL · On-site

$16.25 - $17/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

Customer Accounts Advisor

Rockford, IL · On-site

$16.25 - $17/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

... - Assist customers with placing orders and guide them through the process. - Verify order details to ensure accuracy and completeness. - Coordinate with relevant departments to facilitate smooth ...

... - Assist customers with placing orders and guide them through the process. - Verify order details to ensure accuracy and completeness. - Coordinate with relevant departments to facilitate smooth ...

... - Assist customers with placing orders and guide them through the process. - Verify order details to ensure accuracy and completeness. - Coordinate with relevant departments to facilitate smooth ...

Customer Service Representative

Rockford, IL · On-site

$16 - $21.75/hr

Maintain organized records of quotes, orders, and customer interactions * Assist other customer service representatives to support overall team performance and workload Other duties, responsibilities ...

Customer Service Associate I

Byron, IL · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rockford, IL · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Dixon, IL

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rochelle, IL

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Belvidere, IL · On-site

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Customer Service Associate I

Rockford, IL · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Showing results 21-40

Customer Assistant information

See Rochelle, IL salary details

$14

$20

$23

How much do customer assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer assistant in Rochelle, IL is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $21.49 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.

What are popular job titles related to Customer Assistant jobs in Rochelle, IL?

For Customer Assistant jobs in Rochelle, IL, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Rochelle, IL look for?

The top searched job categories for Customer Assistant jobs in Rochelle, IL are:

What cities near Rochelle, IL are hiring for Customer Assistant jobs?

Cities near Rochelle, IL with the most Customer Assistant job openings:

Infographic showing various Customer Assistant job openings in Rochelle, IL as of June 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,652 per year, or $20 per hour.

Truck Driver CDL A No Touch

Ryder System

Whiteland, IN • On-site

$1.5K/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Ryder rating

7.1

Company rating: 7.1 out of 10

Based on 516 frontline employees who took The Breakroom Quiz

198th of 366 rated logistics


Job description

Position Description

Immediate opening for a SOLO Class A CDL Truck Driver and we want the right Trucker to join us at Ryder in Whiteland, IN

We will buy your truck! If you’re looking to switch from Owner Operator to Company Driver, we can help make the switch even easier!

https://RyderCareers.Video/DeliverTires

You might be wondering what your paycheck will look like.

$1517.23 or more per week - And it gets better

  • Driver Positions Pay Weekly
  • Minimum Weekly Guarantee $1517.23
  • Hourly Pay: $25 plus OT after 40 hours
  • Sign-On Bonus pays you $500 at 30 days and $500 at 90 days
  • Tenure Bonus: Pays You $1000 on 1 Year Anniversary
  • Home Most Nights (May have Layovers 1-2 nights a week)
  • Schedule: Monday – Friday
  • Dispatch: 1am

Apply Here with Ryder Today

Spots are filling fast — click apply now to secure your spot.

Questions? Call James or text “Whiteland” to 904-664-8405 to speak with your recruiter today.

Choosing a driving career is a big decision. Respect for your talent and experience while being upfront about pay, routes, and schedules are priorities at Ryder.

  • Deliver SOLO To: 500 Miles Radius from IN
  • Tractor Type: 2019 Freightliner Sleeper
  • Trailer Type: 53’ Dry Van with Swing Door
  • Freight: No Touch (Customer Assist)

Ryder Drivers operate well-maintained, safe trucks, 36 months or newer with 24/7 Roadside Maintenance and fueling at over 800 nationwide maintenance locations

All the benefits you expect — without the wait.

  • Medical, Dental & Vision after 30 days
  • Earn PTO starting Day 1. Up to 80 hours accrued in 1st year
  • Uniforms, cell phone & boot allowance provided
  • Drivers are the Captain — you make safety decisions, and your job is protected
  • 401(k) rollover available now + company match at 1 year
  • 12 weeks paid maternity leave(subject to specific eligibility criteria, including work tenure)
  • Employee discounts on tools, vehicles, travel, tech & more

Click here to see all Ryder Driving Opportunities:https://ryder-drivers.jobs/

Autonomy on the road – Support behind the scenes. When becoming a Company Driver, Ryder purchases owner operator trucks while providing support during the transition and throughout your career.

Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and men in logistics, including many Military Reservists and Veterans.

Your contributions are recognized, valued, and appreciated. Let’s build futures together. Refer and get rewarded with unlimited bonuses up to $1,500 for every hired Driver.

EEO/AA/Female/Minority/Disabled/Veteran

Requirements

  • Minimum 21 years of age
  • Pass a Ryder Drug Test
  • Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years
  • Pass a DOT physical
  • Pass a Ryder road test
  • Provide appropriate CDL and endorsements for the position
  • Must have Class A verifiable experience in a tractor trailer or comparable vehicle:
  • 9 months experience within the past 3 years, OR
  • 2 years’ experience within the last 5 years, OR
  • 5 years’ experience within the last 10 years
  • Ability to follow written and/or oral instructions
  • Ability to read, interpret and apply laws, rules, regulations policies and/or procedures

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Responsibilities

  • Ensuring compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines
  • Detecting and eliminating or minimizing safety hazards Maintaining accurate records and logs
  • Loading/Unloading freight or assisting in the loading/unloading of freight if required by customer
  • Performs other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Software Powered by ICIMS

Posted Date 3 days ago (8/31/2026 4:15 PM)

Requisition ID 2026-209800

Primary State/Province IN

Primary City WHITELAND

Location (Posting Location) : Postal Code 46184

Category Drivers Regional/OTR Solo

Employment Type Regular-Full time

Travel Requirements Driver

Position Code 1000599


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