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Customer Assistant Jobs in Oregon (NOW HIRING)

Harness

Customer Engineer I

OR · Remote

$75K - $80K/yr

Read source code when needed to better understand product behavior and assist with issue ... Work directly with enterprise customers throughout troubleshooting and implementation activities.

jacksons

Assistant Store Manager - Hourly

Portland, OR · On-site

$20/hr

... Assistant Manager to join our dynamic team. In this role, you'll play a key part in supporting ... Suggest possible purchases to the customer and promote store specials. * Ensure proper sanitation ...

jacksons

Assistant Store Manager - Hourly

Portland, OR · On-site

$20/hr

... Assistant Manager to join our dynamic team. In this role, you'll play a key part in supporting ... Suggest possible purchases to the customer and promote store specials. * Ensure proper sanitation ...

Kla

Customer Support Engineer

Hillsboro, OR

$25.15 - $42.75/hr

Cross train and assist other field service engineers as appropriate. Provides guidance and technical assistance to Installation Engineers on installations at customer sites or on installing ...

Consensus Cloud Solutions

OR

$17.87 - $28.85/hr

Identifies and records all customer calls and provides troubleshooting aids to assist colleagues in solving problems for the future. * Provides comprehensive quality feedback and suggestions on ...

Orbotech

Customer Support Engineer

Hillsboro, OR

$25.15 - $42.75/hr

Cross train and assist other field service engineers as appropriate. Provides guidance and technical assistance to Installation Engineers on installations at customer sites or on installing ...

KLA Corporation

Customer Support Engineer

Hillsboro, OR · On-site

$25.15 - $42.75/hr

Cross train and assist other field service engineers as appropriate. Provides guidance and technical assistance to Installation Engineers on installations at customer sites or on installing ...

Getaway Travel Agency

Travel customer representative

Bend, OR · On-site

$17 - $23/hr

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every ... Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Oregon

Customer Assistant information

See Oregon salary details

$16

$21

$25

How much do customer assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer assistant in Oregon is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $23.37 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Oregon? The most popular types of Customer jobs in Oregon are:
What are popular job titles related to Customer Assistant jobs in Oregon? For Customer Assistant jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Oregon look for? The top searched job categories for Customer Assistant jobs in Oregon are:
What cities in Oregon are hiring for Customer Assistant jobs? Cities in Oregon with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Oregon as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,288 per year, or $21.8 per hour.

Customer Service Representative - Customer Care

New Horizons

Eugene, OR • On-site

$21/hr

Full-time

Re-posted 26 days ago

Job description

Pay: $21.00 per hour
Hours of Work: Sunday-Wednesday, 8:00am-6:30pm
Job description:
Hi. We're New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities, and medically fragile children. We've been providing care to the Oregon community for over 30 years.
We're looking for Customer Services Specialists for our Eugene, OR office. If you're looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you've come to the right place!
Why people love working at New Horizons:
We're a people-first company. That means everyone earns a living wage and has access to opportunities for personal and professional growth. We're proud of our 4.7 Glassdoor rating and earning the Activated Insights 2025 Employer of Choice Award. We also have a popular employee rewards program where you can earn fun prizes for everyday successes! We provide countless opportunities to connect with fellow caregivers and staff through our online community platform and office parties. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit-which you can use toward cooking classes, CPR certifications, wellness courses, and more.
Responsibilities:
  • Deliver a warm first impression for callers
  • Handling and directing a high volume of incoming calls
  • Assist Clients with schedule changes
  • Assist Caregivers with timekeeping issues or driving directions
  • Support Scheduling with Caregiver or Client notifications
  • Handle employee sick calls
  • Keep excellent documentation and records

Qualifications:
  • Warm, energetic personality who loves to connect with people
  • Preferred knowledge of in-home care or healthcare field
  • Possess strong communication skills
  • Ability to multi-task, stay calm, and be a team player in a fast paced environment while ensuring attention to detail
  • High school diploma/GED and at least 6 months of administrative experience
  • Proficient computer and typing skills
  • Position is not remote
  • Bi-lingual preferred

EEOC Statement
New Horizons is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process.
If you need assistance in completing your application, please call (541) 687-8851.

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