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Customer Assistant Jobs in California (NOW HIRING)

Honor Plastics & Molding

Customer Service Representative

Pomona, CA · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fill out Forms received from Customers/Compile information requested from customers. * Assist VP in planning and executing production. * Respond promptly to customer inquiries * Analyze each customer ...

RH

Assistant Leader, Customer Experience

Tracy, CA · On-site

$29 - $41/hr

RH is seeking an Assistant Customer Experience Leader who has in-depth knowledge and understanding of contact center operations and procedures. This role is a subject-matter expert who will mentor ...

RH

Assistant Leader, Customer Experience

Corte Madera, CA · On-site +1

$29 - $41/hr

RH is seeking an Assistant Customer Experience Leader who has in-depth knowledge and understanding of contact center operations and procedures. This role is a subject-matter expert who will mentor ...

RH

Assistant Leader, Customer Experience

Tracy, CA · On-site

RH is seeking an Assistant Customer Experience Leader who has in-depth knowledge and understanding of contact center operations and procedures. This role is a subject-matter expert who will mentor ...

Aniesis Pharma

Customer Service Respresentative

Encino, CA · On-site

$16.75 - $22.75/hr

Provide product information, pricing, and availability to customers * Assist with order processing and tracking * Troubleshoot and resolve customer issues and complaints * Maintain accurate and ...

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Customer Assistant information

See California salary details

$14

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How much do customer assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer assistant in California is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $21.83 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in California?

The most popular types of Customer jobs in California are:

What are popular job titles related to Customer Assistant jobs in California?

For Customer Assistant jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in California look for?

The top searched job categories for Customer Assistant jobs in California are:

What cities in California are hiring for Customer Assistant jobs?

Cities in California with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in California as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $42,273 per year, or $20.3 per hour.

Wireless Sales Associate

Cricket Wireless - NKB Corporate Ventures Inc

Santa Fe Springs, CA

$18 - $24/hr

Full-time

Re-posted 14 days ago

Job description

Wireless Sales Associate – Bilingual (English/Spanish) | Ventas Móviles | Atención al Cliente

Are you outgoing, bilingual, and excited about helping people find the right phone and wireless plan? We’re hiring Wireless Sales Associate (English/Spanish) to assist customers with mobile phones, plans, and accessories in a fast-paced retail environment.

If you love talking to people, enjoy technology, and want uncapped commission, this job is for you!

Why You’ll Love This Bilingual Wireless Sales Role:

  • Competitive hourly pay + uncapped commissions
  • High earning potential for bilingual reps (English/Spanish)
  • Use your authentic selling style and communication skills in both languages
  • Clear opportunities for career growth and leadership paths
  • Supportive, coaching-focused team environment

What You’ll Do (English & Spanish):

  • Help customers with new phone activations, upgrades, and accessory bundles
  • Start conversations with shoppers in English or Spanish
  • Explain devices, wireless plans, and promotions in clear, simple bilingual communication
  • Recommend the right phone, plan, and accessories for each customer
  • Assist with device setup, activation, and basic troubleshooting
  • Keep wireless displays organized, stocked, and visually appealing
  • Deliver excellent customer service / servicio al cliente to every shopper

What Makes You Great for This Role:

  • Bilingual (English/Spanish) or strong Spanish-speaking ability is a big plus
  • High-energy personality and confidence starting conversations
  • Motivated to succeed in a retail sales + commission environment
  • Reliable, customer-focused, and positive attitude
  • Able to stand and move for 8–10 hour shifts
  • Flexible schedule including evenings, weekends, and most holidays

No wireless experience needed, we provide full bilingual friendly training.

Disclaimer: This position requires flexibility to work at multiple store locations. Candidates should be comfortable traveling between stores as needed.

NKB Corporate, a premier private partner of Cricket Wireless, is one of the largest Cricket-exclusive retailers in the nation. We deliver cutting-edge 5G LTE services and the latest devices while providing an exceptional customer experience built on integrity, professionalism, and innovation. With 30+ retail locations across the U.S., we empower customers with seamless connectivity without the limits of annual contracts.