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Customer Accounts Analyst Jobs (NOW HIRING)

MRC Global

SCM Accounts Analyst

Charleston, WV · On-site

Drive effective partnership with customer accounts, communicate to deepen understanding of customer ... Analyze historical and recent sales data against customer forecasting to ensure procurement and ...

Toyota Industries

Major Accounts Analyst

Coppell, TX

$30/hr

Interact directly with customers, dealers, and internal departments to achieve reconciliation, financial analysis, problem solving and proactive account maintenance objectives for customer accounts

MRC Global

SCM Accounts Analyst

Charleston, WV · On-site

Analyzehistorical and recent sales data against customer forecasting to ensure procurement and ... Provide analytical and administrative support to initiativesin order tocommunicate insights ...

LHH US

Accounts Receivable(AR) Analyst

Tempe, AZ · On-site

$55K - $60K/yr

Partner with customers and internal departments to resolve billing and payment issues * Prepare AR reports and account analysis for leadership * Assist with month-end close activities, account ...

LHH US

Accounts Receivable(AR) Analyst

Tempe, AZ

$55K - $60K/yr

Partner with customers and internal departments to resolve billing and payment issues * Prepare AR reports and account analysis for leadership * Assist with month-end close activities, account ...

Addison Group

Accounts Receivable (AR) Analyst

Houston, TX · On-site

$55K - $60K/yr

Reconcile customer accounts and prepare account analysis to ensure accuracy * Apply customer payments and maintain accurate AR records * Collaborate with sales, customer service, and operations to ...

Addison Group

Accounts Receivable (AR) Analyst

Houston, TX · On-site

$55K - $60K/yr

Reconcile customer accounts and prepare account analysis to ensure accuracy * Apply customer payments and maintain accurate AR records * Collaborate with sales, customer service, and operations to ...

Aston Carter

Accounts Receivables Analyst

Holiday, FL · On-site

$26 - $28/hr

AR Analyst We are seeking a detail-oriented and customer-focused Accounts Receivable & Financial Operations Coordinator to support a fast-paced wholesale distribution operation. In this role, you act ...

The Connell Company

Be Seen First

Accounts Receivable & Customer Accounts Specialist

Berkeley Heights, NJ · On-site

$65K - $70K/yr

This position combines financial analysis with exceptional customer service to help maintain the integrity of our accounts receivable operations. How You'll Make an Impact * Build and maintain strong ...

voyant

Specialist, Customer Accounts

Gainesville, GA

Ability to quickly identify issues, analyze root causes, and resolve problems in a customer-focused manner. (High proficiency) * Time management and organizational skills to balance multiple accounts ...

Brunswick

Accounts Receivable Analyst

Muskegon, MI · On-site

$21.75 - $27.50/hr

Work with customers to ensure payments are posted to the appropriate invoices and resolve payment ... Analyze, reconcile and maintain receivable information for customer accounts * Balance daily ...

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Customer Accounts Analyst information

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How much do customer accounts analyst jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for customer accounts analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

What does a customer accounts analyst do?

A Customer Accounts Analyst is responsible for managing and analyzing customer account data to ensure accuracy, resolve discrepancies, and provide insights for business decisions. They often handle account reconciliations, monitor account activity, and communicate with customers to address inquiries or issues. Their role supports financial operations by ensuring accounts are up-to-date and compliant with company policies. Analysts may also generate reports and work closely with other departments to improve customer satisfaction and streamline account management processes.

What are the key skills and qualifications needed to thrive as a customer accounts analyst?

To thrive as a Customer Accounts Analyst, you need strong analytical abilities, attention to detail, and a background in finance, accounting, or business, often supported by a relevant degree. Familiarity with ERP systems like SAP or Oracle, advanced Excel skills, and sometimes certifications such as CPA or CMA are typically valued. Excellent communication, problem-solving, and organizational skills help you collaborate with clients and internal teams while managing multiple accounts. These competencies ensure accurate account management, effective issue resolution, and strong client relationships, all of which are vital for business success.

What is the difference between Customer Accounts Analyst vs Customer Service Representative?

AspectCustomer Accounts AnalystCustomer Service Representative
Required CredentialsTypically a bachelor’s degree in business, finance, or related field; some roles may require certifications in customer relationship managementHigh school diploma or equivalent; some roles may prefer post-secondary education or customer service certifications
Work EnvironmentOffice setting, analyzing account data, managing customer accounts, and supporting sales teamsCall centers, retail stores, or online support channels, handling customer inquiries and issues
Employer & Industry UsageFinancial institutions, retail companies, and service providersRetail, telecommunications, and hospitality industries

The Customer Accounts Analyst focuses on analyzing and managing customer account data, often working behind the scenes to support sales and finance teams. In contrast, the Customer Service Representative interacts directly with customers to resolve issues and provide support. While both roles require strong communication skills, the analyst role emphasizes data analysis and account management, whereas the representative role centers on customer interaction and problem-solving.

What are some common challenges faced by customer accounts analysts, and how can they be addressed?

Customer Accounts Analysts often encounter challenges such as managing high volumes of account data, resolving discrepancies, and balancing multiple priorities under tight deadlines. Effective organization, strong attention to detail, and proficiency with account management software can help address these challenges. Additionally, collaborating closely with sales, finance, and customer service teams ensures accurate information flow and timely resolution of account issues, contributing to smoother operations and improved customer satisfaction.
More about Customer Accounts Analyst jobs
What cities are hiring for Customer Accounts Analyst jobs? Cities with the most Customer Accounts Analyst job openings:
What states have the most Customer Accounts Analyst jobs? States with the most job openings for Customer Accounts Analyst jobs include:
What job categories do people searching Customer Accounts Analyst jobs look for? The top searched job categories for Customer Accounts Analyst jobs are:
Customer Accounts Analyst jobs near you
Infographic showing various Customer Accounts Analyst job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $61,756 per year, or $29.7 per hour.

SCM Accounts Analyst

MRC Global

Charleston, WV • On-site

Full-time

Posted 13 days ago

MRC Global rating

8.6

Company rating: 8.6 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

51st of 409 rated retail wholesalers

Job description

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
A Supply Chain Management Accounts Analyst is responsible for the management of procurement and inventory strategies, creating and delivering required reports to support internal and external customers, performing detailed analysis on any aspect of the supply chain as requested, and researching data trends. The SCM Accounts Analyst will have in-depth knowledge of gas distribution PVF products to best support customers. These activities include coordinating a wide range of analytical-related functions in support of the customer's material demands to maximize supply chain efficiencies and inventory productivity.
Key Duties & Responsibilities
The Role's responsibilities include, but are not limited to:
  • Drive effective partnership with customer accounts, communicate to deepen understanding of customer business processes, buying procedures, needs and requirements, and expectations for service in order to recommend specific products and solutions.
  • Analyze historical and recent sales data against customer forecasting to ensure procurement and inventory are complementary to the customer's and MRC Global operational objectives.
  • Prepare periodic reports (weekly, monthly, quarterly, annually, and ad-hoc) as required.
  • Research and develop information on new projects.
  • Partner with branches and other internal resources to investigate and resolve all customer complaints promptly.
  • Evaluate the source of the problem and follow to resolution.
  • Assist in customer retention strategies by consistently illustrating MRC Global value proposition in conjunction with evolving customer needs.
  • Travel to meet customers and to aggressively serve as the source for customers' required supply chain information, maintaining consistent contact with customers.
  • Handle confidential information related to vendor costs, operating statements, and other financial information vital to MRC Global.
  • Provide analytical and administrative support to initiatives in order to communicate insights, decisions, and progress to management.
  • Use critical thinking skills to analyze and problem solve with data supplied from customer, supplier, and internal sources.
  • Develop supply solutions for low-stock and overstock items to improve inventory performance.
  • Work on initiatives with cross-functional teams in supply chain, operations, and sales to maximize customer service and inventory efficiencies.

Required Experience
  • High school diploma or GED (General Education Degree) and five years' experience in working in a related business environment.

Preferred Experience
  • Undergraduate degree in Supply Chain or related field.
  • Inside or outside sales experience preferred.

Skills & Abilities
  • Ability to learn MRC Global-specific software.
  • Ability to maintain strict confidentiality (specifically regarding department, contracts, and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team.
  • Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Time management skills with a proven ability to meet deadlines.

Working Conditions
  • Work is generally performed in an office environment.
  • May require prolonged periods of sitting/standing.
  • May require 20% - 50% travel.
  • For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
  • Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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