1

Pepsico Customer Service Jobs (NOW HIRING)

Overview We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are ... Analyze Customer information using IRI and Nielsen to identify and expand business opportunities.

Overview We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are ... Analyze Customer information using IRI and Nielsen to identify and expand business opportunities.

Overview We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are ... Analyze Customer information using IRI and Nielsen to identify and expand business opportunities.

Food Service Sales Assistant Rep

Buena Park, CA · On-site

$66.70K - $103.90K/yr

Overview We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are ... Analyze Customer information using IRI and Nielsen to identify and expand business opportunities.

PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage ... The customers are to receive the service approved by the supervisor. The call frequency as well as ...

PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage ... The customers are to receive the service approved by the supervisor. The call frequency as well as ...

Food Service Sales Assistant Rep

Buena Park, CA · On-site

$66.70K - $103.90K/yr

Overview We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are ... Analyze Customer information using IRI and Nielsen to identify and expand business opportunities.

PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage ... The customers are to receive the service approved by the supervisor. The call frequencies as well ...

PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage ... The customers are to receive the service approved by the supervisor. The call frequencies as well ...

Maintains relationships with key customers, such as restaurants, hotels, schools, healthcare ... PepsiCo offers a Fixed and Variable Rate (FAVR) reimbursement benefit for this role. Because the ...

Overview We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are ... customer service. The SDL will also have the opportunity to cultivate relationships and manage ...

... customer service skills * Work proactively with customers to understand business needs and develop strong relationships * Maintain process improvement to further enhance productivity of PepsiCo ...

next page

Showing results 1-20

Pepsico Customer Service information

See salary details

$9

$18

$26

How much do pepsico customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for pepsico customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a PepsiCo Customer Service Representative, and why are they important?

To excel as a PepsiCo Customer Service Representative, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, Microsoft Office Suite, and sometimes SAP or similar platforms is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you build rapport with customers and handle challenging situations effectively. These skills are crucial for delivering excellent service, maintaining customer satisfaction, and supporting PepsiCo’s brand reputation.

What are some common challenges faced by Customer Service Representatives at PepsiCo and how are they addressed?

Customer Service Representatives at PepsiCo often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and resolving complaints efficiently. To support team members, PepsiCo provides comprehensive training and access to robust knowledge bases, as well as ongoing coaching from supervisors. Team collaboration is encouraged, allowing representatives to share solutions and best practices, ensuring customers receive timely and accurate assistance. This supportive environment helps employees continuously improve their skills and handle challenges effectively.

What does a PepsiCo Customer Service representative do?

A PepsiCo Customer Service representative is responsible for assisting customers with their inquiries, concerns, and orders related to PepsiCo products. They handle phone calls, emails, and sometimes live chat, providing information about products, processing orders, and resolving issues such as delivery problems or product complaints. Their goal is to ensure a positive customer experience and maintain brand loyalty by addressing customer needs efficiently and professionally.

What is the difference between Pepsico Customer Service vs Pepsico Sales Associate?

AspectPepsico Customer ServicePepsico Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, retail stores, distribution centersRetail stores, distribution centers, on-site sales events
Employer & Industry UsagePepsico customer support teamsPepsico retail and wholesale sales teams
Common Search & Comparison IntentUnderstanding customer support roles at PepsicoExploring sales roles within Pepsico

Pepsico Customer Service focuses on assisting customers via calls, emails, or in-store support, emphasizing communication and problem-solving skills. Pepsico Sales Associates primarily engage in promoting and selling products directly to retail clients or consumers, requiring sales and negotiation skills. Both roles are vital within Pepsico's operations but differ in daily tasks and focus areas.

More about Pepsico Customer Service jobs
What cities are hiring for Pepsico Customer Service jobs? Cities with the most Pepsico Customer Service job openings:
What states have the most Pepsico Customer Service jobs? States with the most job openings for Pepsico Customer Service jobs include:
Infographic showing various Pepsico Customer Service job openings in the United States as of May 2026, with employment types broken down into 88% Part Time, and 12% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Food Service Sales Representative

Food Service Sales Representative

PepsiCo

New Castle, CO

$60.60K - $94.45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


PepsiCo rating

7.5

Company rating: 7.5 out of 10

Based on 838 frontline employees who took The Breakroom Quiz

125th of 377 rated food and drinks producers


Job description

Overview

We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are spread among 200 countries and united by a shared set of values and goals.

That’s why we Perform with Purpose. Together, we blaze new trails, succeed, celebrate and never settle for second best. At PepsiCo, we’re committed to performing well as individuals and in teams, to strengthen the company as a whole.

Are you hungry to be a part of the World’s largest portfolio of billion dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo: what makes you unique makes us better.

Pepsi Beverages United States (PBUS) is PepsiCo’s beverage manufacturing, sales and distribution operating unit in the United States. This position will be part of the North America Beverage organization.


Responsibilities

Food service, also known on premise selling, will service existing accounts and use superior cold-calling selling skills to generate new business for the following customers: Restaurants.

  • Build and maintain strategic partnerships with customers and drive customer satisfaction through superior service and execution.
  • Acquire new Food Service accounts via leads, cold-calling and other strategic selling solutions.
  • Analyze Customer information using IRI and Nielsen to identify and expand business opportunities.
  • Coordinate placement of new equipment and ensure flawless execution of logistics.
  • Successful candidates will drive volume, revenue and paint the town Pepsi Blue.

Compensation and Benefits:

  • The expected compensation range for this position is between $60,600 - $94,450.
  • Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
  • Bonus based on performance and eligibility target payout is 15% of annual salary paid out quarterly.
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
  • PepsiCo offers a Fixed and Variable Rate (FAVR) reimbursement benefit for this role.

Qualifications
  • A minimum of 2 years of fact-based selling experience.
  • Bachelor’s degree is preferred or equivalent work experience.
  • Food Service or consumer packaged goods experience.
  • Previous customer service experience.
  • Must have a valid driver's license.
  • Safe driving record strongly preferred.
  • Must be willing and able to lift 40 lbs. periodically.
  • This position is limited to persons with indefinite right to work in the United States.

EEO Statement

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement

Qualifications:
  • A minimum of 2 years of fact-based selling experience.
  • Bachelor’s degree is preferred or equivalent work experience.
  • Food Service or consumer packaged goods experience.
  • Previous customer service experience.
  • Must have a valid driver's license.
  • Safe driving record strongly preferred.
  • Must be willing and able to lift 40 lbs. periodically.
  • This position is limited to persons with indefinite right to work in the United States.
Education:UNAVAILABLEEmployment Type: FULL_TIME

What PepsiCo employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


PepsiCo logo

About PepsiCo

Sourced by ZipRecruiter

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated $86 billion in net revenue in 2022, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Purchase, NY, US

Year founded

1965