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Customer Account Manager Jobs in Ohio (NOW HIRING)

Biz Voice Boost

Customer Account Representative

Dayton, OH · On-site

$50K - $54K/yr

Job Summary We are seeking a motivated and customer-oriented Customer Account Representative to support client relationships and account management activities. This role is ideal for individuals who ...

Elevare Branding

Customer Account Representative

Dayton, OH · On-site

$44K - $49K/yr

Support daily administrative and account management activities. * Maintain professionalism in every ... Customer-focused mindset with strong problem-solving abilities. * Ability to prioritize multiple ...

LHH US

Customer Account Specialist

Columbus, OH · On-site

$64K - $70K/yr

This direct hire opportunity offers the chance to combine customer service and account management skills while helping customers resolve account concerns and outstanding balances. The ideal candidate ...

LHH US

Customer Account Specialist

Columbus, OH · On-site

$64K - $70K/yr

This direct hire opportunity offers the chance to combine customer service and account management skills while helping customers resolve account concerns and outstanding balances. The ideal candidate ...

Canton Drop Forge, Inc.

Account Manager

Canton, OH · On-site

Customer Account Management: Serve as the primary day-to-day commercial contact for assigned customer accounts. Develop and maintain strong, professional relationships with customers and understand ...

Canton Drop Forge

Account Manager

Canton, OH · On-site

Customer Account Management: Serve as the primary day-to-day commercial contact for assigned customer accounts. Develop and maintain strong, professional relationships with customers and understand ...

Stouffers

Customer Account Associate - Kroger

Loveland, OH · On-site

$45K - $61K/yr

Manage customer post-audit claims, including undisputed claim resolution, disputed claim tracking ... Customer Account Team Support & Systems Administration (50% of AA Role) * Maintain customer forms ...

Nestle

Customer Account Associate - Kroger

Loveland, OH

$45K - $61K/yr

Manage customer post-audit claims, including undisputed claim resolution, disputed claim tracking ... Customer Account Team Support & Systems Administration (50% of AA Role) * Maintain customer forms ...

Nestle

Customer Account Associate - Kroger

Loveland, OH · On-site

$45K - $61K/yr

Manage customer post-audit claims, including undisputed claim resolution, disputed claim tracking ... Customer Account Team Support & Systems Administration (50% of AA Role) * Maintain customer forms ...

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All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Ohio

Customer Account Manager information

See Ohio salary details

$24.7K

$45K

$71.3K

How much do customer account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer account manager in Ohio is $44,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,300.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Ohio?

The most popular types of Customer Account jobs in Ohio are:

What are popular job titles related to Customer Account Manager jobs in Ohio?

For Customer Account Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Ohio look for?

The top searched job categories for Customer Account Manager jobs in Ohio are:

What cities in Ohio are hiring for Customer Account Manager jobs?

Cities in Ohio with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Ohio as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,997 per year, or $21.6 per hour.

Customer Account Representative

Biz Voice Boost

Cleveland, OH • On-site

$50K - $54K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary

We are seeking a motivated and customer-oriented Customer Account Representative to support client relationships and account management activities. This role is ideal for individuals who enjoy helping customers, building long-term relationships, and contributing to a positive customer experience while developing valuable professional skills.

Responsibilities

  • Assist customers with account-related inquiries and service requests.
  • Build and maintain strong customer relationships through professional interactions.
  • Provide accurate information regarding products, services, and account options.
  • Support customer satisfaction and account retention initiatives.
  • Monitor account activity and ensure customer information remains up to date.
  • Follow up with customers regarding account needs and service experiences.
  • Resolve routine account concerns and escalate complex issues when necessary.
  • Identify customer needs and recommend appropriate solutions.
  • Collaborate with team members to achieve account management objectives.
  • Participate in training and professional development programs.

Qualifications:
Qualifications

  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Excellent customer service and relationship-building abilities.
  • Strong organizational and multitasking skills.
  • Positive attitude and professional demeanor.
  • Ability to work effectively in a team-oriented environment.
  • Attention to detail and problem-solving abilities.

Additional Information

  • Competitive annual salary of $50,000 – $54,000.
  • Structured leadership development and training program.
  • Clear career advancement and growth opportunities.
  • Mentorship from experienced professionals and business leaders.
  • Skill development in leadership, communication, project management, and business operations.
  • Collaborative and supportive workplace culture.
  • Exposure to multiple areas of business operations.
  • Performance-based advancement opportunities.
  • Professional development resources and ongoing learning opportunities.
  • Opportunity to build a long-term career with a growing organization.

Compensation:
$3,800-$3,800

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