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Customer Account Manager Jobs in Ohio (NOW HIRING)

Manage the Rings GE account as well as the identification, development & sustainability of smaller regional customer accounts, in line with the business strategy, ensuring strategies optimize Howmet ...

Develop, manage and lead a team of customer account representatives to foster winning outcomes for the account. * Develop strong, trusting and collaborative relationships with key customer contacts.

-Work all past due accounts on a daily basis -phone calls -home visits -work skip trace reports -Set ... previous management experience preferred High School diploma or equivalent preferred Excellent ...

-Work all past due accounts on a daily basis -phone calls -home visits -work skip trace reports -Set ... previous management experience preferred High School diploma or equivalent preferred Excellent ...

Customer Account Manager

Lima, OH · On-site

$17 - $19/hr

-Work all past due accounts on a daily basis -phone calls -home visits -work skip trace reports -Set ... previous management experience preferred High School diploma or equivalent preferred Excellent ...

-Work all past due accounts on a daily basis -phone calls -home visits -work skip trace reports -Set ... previous management experience preferred High School diploma or equivalent preferred Excellent ...

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Entry Level Customer Account Manager

Columbus, OH · On-site

$42K - $51K/yr

Account Managers are what enable large companies, like our clients to maintain a personal connection to their customers and also allow our Fortune 500 partners to diversify their customer and client ...

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Entry Level Customer Account Manager

Columbus, OH · On-site

$42K - $51K/yr

Account Managers are what enable large companies, like our clients to maintain a personal connection to their customers and also allow our Fortune 500 partners to diversify their customer and client ...

As the Large Customer Account Manager, you will have the opportunity to develop an effective business area strategy within the Great Lakes Territory and maintain it, to improve ABB's market ...

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

Oregon, OH · On-site

$14.50 - $15.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

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Customer Account Manager information

See Ohio salary details

$24.7K

$45K

$71.3K

How much do customer account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer account manager in Ohio is $44,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,300.00 per year, depending on experience, location, and employer.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.
What are the most commonly searched types of Customer Account jobs in Ohio? The most popular types of Customer Account jobs in Ohio are:
What cities in Ohio are hiring for Customer Account Manager jobs? Cities in Ohio with the most Customer Account Manager job openings:
Infographic showing various Customer Account Manager job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,997 per year, or $21.6 per hour.

Full-time

Re-posted 6 days ago


Howmet Aerospace rating

7.8

Company rating: 7.8 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

48th of 72 rated aerospace companies


Job description

Howmet Engines is currently seeking seasoned, working level Customer Account Managers, responsible for the casting, coating, and machining business. Position will be based out of Cincinnati, Ohio or can be based out of any US Engines location.


Essential Duties and Responsibilities: This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
•    Serve as the key primary working level customer interface for the designated account. 
•    Develop, manage and lead a team of customer account representatives to foster winning outcomes for the account.
•    Develop strong, trusting and collaborative relationships with key customer contacts.
•    Understand the customer’s organization, products and markets including related priorities, issues and opportunities to best position Howmet to serve customer needs.
•    Identify and prioritize customer business growth opportunities, leveraging key Howmet products and technical capabilities.
•    Develop and execute customer account plans to drive commercial strategies and monitor overall business health.  
•    RFQ coordination with Howmet sites including alignment of Howmet capabilities with specific customer needs.
•    Business review preparation/oversight including financial analysis, internal presentation, quote preparation, submittal and customer follow up.
•    Open items tracking/resolution with Howmet sites to satisfy customer requirements and provide effective dispute mediation.
•    Customer scorecard analysis including quality and delivery performance correlation and communication.
•    Oversee concurrent engineering, joint customer cost reduction activity coordination.
•    Customer contract/terms and conditions maintenance and development including price and portfolio management, alloy elemental management activities, economic indices tracking and other key business items.
•    Strong, collaborative approach supporting the annual Budget/Long Range Plan process with our sites and the customer.
•    Customer meeting coordination and related preparation assistance with Howmet sites.
•    Customer on time pay performance monitoring with assistance provided as required in coordination with Howmet sites and Credit organization.
 


Basic Qualifications
•    Bachelor’s degree from an accredited institution.
•    Minimum of 10 years sales related experience, with 5 years of aerospace industry. 
•    Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this position.
•    This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status.  ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
•    Ability to travel 35% to 50% of the time domestically.
Preferred Qualifications
•    Experience with investment castings, coatings or in the machining of metal components.
•    Exceptional written/oral communication, negotiation, presentation and interpersonal skills.
•    Strong organizational skills, ability to manage multiple projects and interact and communicate with all organization levels.
•    Demonstrated ability to develop effective customer relationships.  
•    Understanding of basic terms and conditions documents and commercial agreements.
•    Strong proficiency with MS Office (Word, Excel, PowerPoint, Outlook) and related computer skills.
 


What Howmet Aerospace employees say

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About Howmet Aerospace

Sourced by ZipRecruiter

Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company's sales for 2021 approximated $5 billion. The Company's primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With nearly 1,150 granted and pending patents, the Company's differentiated technologies promote more fuel efficiency for aircraft and commercial transportation. Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

Year founded

1888