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Customer Account Manager Jobs in California (NOW HIRING)

The Customer Account Manager has primary responsibility for managing the customer business relationship with commercial and military Original Equipment Manufacturer (OEM) customers while mitigating ...

The Customer Account Manager has primary responsibility for managing the customer business relationship with commercial and military Original Equipment Manufacturer (OEM) customers while mitigating ...

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As we grow the market, the Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account ...

As we grow the market, the Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account ...

Understand customer budgets, planning cycles, and buying timelines to align account strategies and opportunity pursuit with the customer's business rhythm. Sales Strategy & Opportunity Management

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Customer Account Manager information

See California salary details

$25.7K

$46.7K

$74K

How much do customer account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer account manager in California is $46,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $53,300.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in California?

The most popular types of Customer Account jobs in California are:

What are popular job titles related to Customer Account Manager jobs in California?

For Customer Account Manager jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Customer Account Manager jobs?

Cities in California with the most Customer Account Manager job openings:

Infographic showing various Customer Account Manager job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $46,711 per year, or $22.5 per hour.

Customer Account Manager

Butler America Aerospace

Chula Vista, CA • On-site

$24 - $28/hr

Other

Medical, Dental, Vision, Retirement

Posted 9 days ago


Job description

Customer Account Manager Location: Chula Vista, CA Job ID: #72820 Pay Range: $24-28 Job Description: The company is looking for a Repair Station Customer Account Manager for their Chula Vista facility. This position is responsible for managing repair orders in our enterprise resource planning (ERP) system, quoting repairs, ensuring on-time delivery of shipments, and responding to customer inquiries in a timely and professional manner. Additionally, this position requires the ability to develop and maintain reports focused on repair order process flows to drive improved visibility and efficiency. Attention to detail and accuracy is a must. This position works onsite in Chula Vista. Primary Responsibilities: Create SAP transactions related to maintaining accuracy of orders, inventory, and invoicing. Support activities related to automating processes for repair order entry using available or newly acquired tools in conjunction with our ERP system. Create and maintain reports in MS Power BI, and Excel to ensure improvement of process and mistake proofing to drive reduced shop processing time (TAT). Coordinate activities with support teams (warehouse distribution, provisioning, and E-commerce) related to customer satisfaction and to support delivery of orders. Work with internal sales team to create customer orders and order acknowledgements in accordance with PSA obligations and available Standard Work procedures. Coordinate with sales team, shipping and warehouse to expedite or trace shipments. Participate in Kaizen events (Lean Manufacturing) as an active member and embrace the Collins Operating System, CORE. Able to provide solutions to recognized business problems. Make effective individual decisions on routine problems. Qualifications/ Experience Needed: Typically requires HS Diploma or AA/AS degree (or other 2-year post high school training) with less than 2 years of relevant experience. U.S. Person (U.S. citizen, permanent resident, refugee or asylee) Experience using a database to enter data. ERP systems experience, like SAP or similar system. Able to solve routine problems utilizing resident processes/systems. Excel, Word, Outlook, and PowerPoint experience. Preferred Qualifications: Verbal and written communication skills via the phone, e-mail, and in person. Excellent interpersonal relationship skills. Organized with ability to properly prioritize and complete tasks with minimal direction. Experience with logistics, shipment tracking and support. Repair station or manufacturing processes experience Aerospace contract administration. Working knowledge of SAP, MS Dynamics and Power Bi. US Citizen Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at