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Culture Manager Jobs in Raleigh, NC (NOW HIRING)

Avalara

Senior Manager, Sales Operations

Durham, NC · On-site

$126K/yr

Lead, mentor, and develop a team of Business Operations Analysts, fostering a high-performance and collaborative team culture. * Manage intake and prioritization of leadership requests, ensuring ...

Restaurant Management Search

District Manager

Zebulon, NC · On-site

$90K - $110K/yr

Friendly, upbeat company culture, committed to rewarding a job well done * Ongoing opportunities ... If your background is a match you will hear from our Managing Partner or one of our Recruiters in ...

Wingstop

Field Training Manager

Raleigh, NC · On-site

DESCRIPTION The Field Training Manager develops and delivers training for new and existing staff, focusing on brand culture, operational standards, and service excellence. The FTM develops leadership ...

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Showing results 21-40

All JobsCulture JobsCulture Manager JobsCulture Manager Jobs in Raleigh, NC

Culture Manager information

See Raleigh, NC salary details

$27.1K

$74.7K

$122.8K

How much do culture manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for culture manager in Raleigh, NC is $74,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,161.00 and $90,858.00 per year, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of a culture manager?

As a Culture Manager, your daily responsibilities often include facilitating team-building activities, organizing workshops or learning sessions, analyzing employee engagement data, and crafting internal communications to reinforce company values. You’ll also collaborate with HR, leadership, and other departments to address feedback, resolve workplace challenges, and continuously improve organizational culture strategies. The role requires staying up-to-date with best practices in culture management and regularly measuring the impact of your initiatives. This dynamic environment offers the chance to make a tangible difference in employee experience and overall workplace morale.

What are the key skills and qualifications needed to thrive in the culture manager position, and why are they important?

To thrive as a Culture Manager, you need a background in human resources, organizational development, or a related field, with experience in implementing culture-building initiatives. Familiarity with employee engagement platforms, feedback tools, and sometimes certifications in change management or workplace culture programs is advantageous. Strong interpersonal skills, emotional intelligence, and the ability to communicate and influence across all levels of an organization are key soft skills for this role. These abilities are essential for effectively shaping a positive workplace culture, fostering engagement, and ensuring cohesive, value-driven teams.

What is a culture manager?

A Culture Manager is responsible for shaping and maintaining a positive workplace culture within an organization. They develop strategies to enhance employee engagement, promote company values, and create an inclusive and productive environment. Their role often involves organizing events, facilitating internal communications, and collaborating with leadership to align company culture with business goals.

What are the most commonly searched types of Culture jobs in Raleigh, NC?

The most popular types of Culture jobs in Raleigh, NC are:

What are popular job titles related to Culture Manager jobs in Raleigh, NC?

For Culture Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Culture Manager jobs in Raleigh, NC look for?

The top searched job categories for Culture Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Culture Manager jobs?

Cities near Raleigh, NC with the most Culture Manager job openings:

Culture Manager jobs near you
Infographic showing various Culture Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $74,731 per year, or $35.9 per hour.

Call Center Manager - North Carolina

Senture

Raleigh, NC • On-site

Full-time

Posted 11 days ago

Senture rating

6.1

Company rating: 6.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

35th of 71 rated call and contact centers

Job description

Overview
The Call Center Manager is responsible for the overall leadership, management, and performance of a customer contact center operation. This role provides strategic and operational oversight for all program-related activities, ensuring contractual obligations, client expectations, service levels, quality standards, and business objectives are consistently achieved.
The Call Center Manager leads a team of supervisors, team leads, and support staff while fostering a high-performance culture focused on employee engagement, operational excellence, customer satisfaction, and continuous improvement. This position serves as the primary liaison between internal stakeholders and clients, ensuring alignment with organizational goals and contractual requirements.
While this position allows remote work, the individual must reside within the state of North Carolina and travel to client sites as needed.
This position is contingent upon contract award and funding approval. Candidates may be interviewed and selected in advance; however, employment and start dates are dependent upon successful contract award and operational need.
Qualifications
Required
  • Bachelor's degree in Business Administration, Management, Communications, or a related field; equivalent experience may be considered.
  • Minimum of 5 years of progressive leadership experience in a contact center or customer service environment.
  • Minimum of 3 years of experience managing leaders (supervisors, managers, or team leads).
  • Demonstrated experience managing client relationships and operational performance within established service level agreements (SLAs).
  • Strong understanding of contact center operations, workforce management, quality assurance, reporting, and performance metrics.
  • Experience analyzing operational data and implementing performance improvement initiatives.
  • Advanced proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word.
  • Excellent verbal, written, presentation, and interpersonal communication skills.
  • Strong problem-solving, decision-making, and organizational abilities.
  • Ability to pass any required background checks and drug screenings

Preferred
  • Experience within a BPO, outsourcing, or high-volume contact center environment.
  • Lean Six Sigma, PMP, COPC, or other operational improvement certification.
  • Experience with workforce management platforms, quality monitoring systems, CRM platforms, and contact center reporting tools.
  • Experience managing remote, hybrid, or geographically dispersed teams.

Responsibilities
  • Lead and develop supervisors, team leads, and support staff while fostering a positive, high-performing, and customer-focused culture.
  • Manage day-to-day contact center operations, including staffing, scheduling, workflow management, and resource allocation to achieve service and contractual goals.
  • Monitor and drive performance against key metrics (KPIs), including service levels, quality, productivity, efficiency, attendance, and customer satisfaction.
  • Analyze operational trends, identify performance gaps, and implement corrective actions and continuous improvement initiatives.
  • Serve as the primary point of contact for client escalations, operational reviews, and performance reporting.
  • Manage departmental budgets, workforce planning, and operational resources to maximize efficiency and cost effectiveness.
  • Partner with Human Resources, Finance, Workforce Management, Quality, Training, and IT to support business objectives and operational success.
  • Ensure compliance with company policies, client requirements, contractual obligations, and applicable regulations.
  • Oversee risk management, incident reporting, audit readiness, and business continuity efforts.
  • Prepare and present operational reports, business reviews, and performance updates to clients and executive leadership.
  • Lead special projects and strategic initiatives while driving process improvements and operational excellence.

This position is contingent upon contract award and funding approval. Candidates may be interviewed and selected in advance; however, employment and start dates are dependent upon successful contract award and operational need.
Senture, a TP company is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

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