ZipRecruiter

Log In

1

Cua Jobs (NOW HIRING)

BETHANNA

CUA CASE MANAGER

Philadelphia, PA

... with CUA team members, subcontractor provider team members, and a wide variety of community based resources. * A bachelor's level in Human Services, BSW preferred * Two years case management ...

BETHANNA

CUA CASE MANAGER

Philadelphia, PA

... with CUA team members, subcontractor provider team members, and a wide variety of community based resources. * A bachelor's level in Human Services, BSW preferred * Two years case management ...

BETHANNA

CUA CASE MANAGER

Philadelphia, PA · On-site

... with CUA team members, subcontractor provider team members, and a wide variety of community based resources. * A bachelor's level in Human Services, BSW preferred * Two years case management ...

BETHANNA

CUA CASE MANAGER

Philadelphia, PA · On-site

... with CUA team members, subcontractor provider team members, and a wide variety of community based resources. * A bachelor's level in Human Services, BSW preferred * Two years case management ...

BETHANNA

CUA CASE MANAGER

Philadelphia, PA · On-site

... with CUA team members, subcontractor provider team members, and a wide variety of community based resources. * A bachelor's level in Human Services, BSW preferred * Two years case management ...

BETHANNA

LIFE SKILLS COACH

Philadelphia, PA

$16.25 - $21.25/hr

The CUA Life Skills Coach works for the Intervention Team providing supportive services to the Case Management Team. This position works as part of the CUA Intervention Team while providing support ...

BETHANNA

LIFE SKILLS COACH

Philadelphia, PA · On-site

$16.25 - $21.25/hr

The CUA Life Skills Coach works for the Intervention Team providing supportive services to the Case Management Team. This position works as part of the CUA Intervention Team while providing support ...

BETHANNA

AFTER CARE SPECIALIST

Philadelphia, PA

The After Care Specialist works as part of the CUA Intervention Team while providing support to the Case Management Team. Intervention encompasses intervention, prevention and support practices for ...

BETHANNA

AFTER CARE SPECIALIST

Philadelphia, PA · On-site

The After Care Specialist works as part of the CUA Intervention Team while providing support to the Case Management Team. Intervention encompasses intervention, prevention and support practices for ...

Bethanna

Be Seen First

After Care Specialist

Philadelphia, PA · On-site

The CUA Aftercare Specialist will work from objectives established via the DHS Single Case Plan model. This position has overall responsibility for the implementation of the aftercare plan to ensure ...

next page

Showing results 1-20

All JobsCua Jobs

Cua information

See salary details

$12

$20

$25

How much do cua jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for cua in the United States is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CUA (Certified Usability Analyst), and why are they important?

To thrive as a Certified Usability Analyst, you need a solid understanding of user experience (UX) principles, usability testing, and interface design, typically supported by certification such as the CUA credential. Familiarity with prototyping tools (like Axure or Sketch), analytics platforms, and usability testing systems is essential. Strong analytical thinking, communication, and empathy help you interpret user needs and collaborate across teams. These skills ensure products are intuitive, user-centered, and effective, ultimately leading to better user satisfaction and business outcomes.

What is the difference between Cua vs Customer Service Representative?

AspectCuaCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; specific industry certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support departments, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed in industries like retail, telecommunications, and hospitalityCommon across various sectors including retail, banking, and tech
Search & Comparison IntentPeople comparing roles with similar customer interaction dutiesIndividuals exploring customer support careers or job options

While both Cua and Customer Service Representative roles involve direct customer interaction, Cua often refers to specific customer support positions within certain industries or regions, whereas Customer Service Representative is a broader, widely used term across multiple sectors. The roles share similar credentials and work environments, making them comparable for job seekers and employers alike.

What are CUAs?

CUA stands for Certified Usability Analyst. CUAs are professionals who have been certified in usability and user experience principles, often by organizations like Human Factors International (HFI). Their primary role is to evaluate and improve the usability of digital products, ensuring that interfaces are user-friendly, efficient, and accessible. CUAs use various research and testing methods to understand user needs and behaviors, then translate those insights into actionable design improvements. Earning a CUA demonstrates expertise in usability and a commitment to user-centered design.

What are some common challenges faced by CUAs (Credit Union Associates) when assisting members, and how can they be effectively managed?

CUAs often encounter challenges such as addressing complex member inquiries, handling sensitive financial information, and managing multiple tasks during busy periods. Effective communication, active listening, and a thorough understanding of credit union products and policies are key to resolving these issues efficiently. Many credit unions provide ongoing training and support to help CUAs stay updated and confident in their roles, making it easier to deliver high-quality member service even in challenging situations.
More about Cua jobs
What cities are hiring for Cua jobs? Cities with the most Cua job openings:
What states have the most Cua jobs? States with the most job openings for Cua jobs include:
What job categories do people searching Cua jobs look for? The top searched job categories for Cua jobs are:
Cua jobs near you
Infographic showing various Cua job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 89% Full Time, 3% Part Time, and 7% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,764 per year, or $20.1 per hour.
CUA CASE MANAGER

CUA CASE MANAGER

BETHANNA

Philadelphia, PA

Full-time

Posted 29 days ago

Job description

Case manager applicants should have strong knowledge of child welfare protective services issues and the needs of high risk, vulnerable families.  Client families are identified by the Department of Human Services based on concerns regarding parenting skills and ability to maintain children in a safe environment.  This case manager will assist families in developing parenting practices and skills that reduce safety risks and enhance ability to provide a nurturing environment for children. The case manager works with families who have in-home safety needs, in-home non-safety needs as well as children/youth with out of home placement needs including Resource Home Care, Kinship Home Care and Congregate Care settings.  The case manager is responsible for ensuring the Improving Outcomes for Children outcomes are achieved for families served on their case load through direct interventions provided; coordinating delivery of services with CUA team members, subcontractor provider team members, and a wide variety of community based resources.

  • A bachelor’s level in Human Services, BSW preferred
  • Two years case management experience involving youth
  • Knowledge of child and family service systems
  • Valid Driver’s License (issued by state in which employee lives) and safe driving record and proof of insurance coverage
  • Experience with computers beneficial
  • Knowledge of social work values and/or child welfare services.

Apply