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Cua Jobs in Texas (NOW HIRING)

... MDM, CUA, and Solution Manager Hands on technical knowledge of Linux O/S, Redhat Linux or OEL Linux Hands on technical knowledge of Oracle 11g RAC database (Clustered) Ability to tune and ...

Cua information

See Texas salary details

$12

$18

$23

How much do cua jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for cua in Texas is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.80 per hour, depending on experience, location, and employer.

What is a CUA?

CUA stands for Certified Usability Analyst. CUAs are professionals who have been certified in usability and user experience principles, often by organizations like Human Factors International (HFI). Their primary role is to evaluate and improve the usability of digital products, ensuring that interfaces are user-friendly, efficient, and accessible. CUAs use various research and testing methods to understand user needs and behaviors, then translate those insights into actionable design improvements. Earning a CUA demonstrates expertise in usability and a commitment to user-centered design.

What are the key skills and qualifications needed to thrive as a CUA, and why are they important?

To thrive as a Certified Usability Analyst, you need a solid understanding of user experience (UX) principles, usability testing, and interface design, typically supported by certification such as the CUA credential. Familiarity with prototyping tools (like Axure or Sketch), analytics platforms, and usability testing systems is essential. Strong analytical thinking, communication, and empathy help you interpret user needs and collaborate across teams. These skills ensure products are intuitive, user-centered, and effective, ultimately leading to better user satisfaction and business outcomes.

What are some common challenges faced by CUAs when assisting members, and how can they be effectively managed?

CUAs often encounter challenges such as addressing complex member inquiries, handling sensitive financial information, and managing multiple tasks during busy periods. Effective communication, active listening, and a thorough understanding of credit union products and policies are key to resolving these issues efficiently. Many credit unions provide ongoing training and support to help CUAs stay updated and confident in their roles, making it easier to deliver high-quality member service even in challenging situations.

What is the difference between Cua vs Customer Service Representative?

AspectCuaCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; specific industry certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support departments, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed in industries like retail, telecommunications, and hospitalityCommon across various sectors including retail, banking, and tech
Search & Comparison IntentPeople comparing roles with similar customer interaction dutiesIndividuals exploring customer support careers or job options

While both Cua and Customer Service Representative roles involve direct customer interaction, Cua often refers to specific customer support positions within certain industries or regions, whereas Customer Service Representative is a broader, widely used term across multiple sectors. The roles share similar credentials and work environments, making them comparable for job seekers and employers alike.

What are popular job titles related to Cua jobs in Texas?

For Cua jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Cua jobs?

Cities in Texas with the most Cua job openings:

Infographic showing various Cua job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 4% Part Time, and 6% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $38,909 per year, or $18.7 per hour.

Contractor

Re-posted 9 days ago


Job description

Technical Skills: • 8-10 years of Security Experience in following components ECC, BW/BI, CRM, PO, SRM, SUS, SCM, Portal, HCM, HCM BW, FIORI, CUA, GRC, SOLMAN, BW on HANA, BPC on Hana, S4 HANA • Should have good understanding of SAP Security Role design & GRC Architecture • Responsible for maintenance of security roles in ECC, BW/BI, CRM, PO, SRM, SUS, SCM, Portal, HCM, HCM BW, Fiori, CUA, GRC, SOLMAN, BW on HANA, BPC on Hana, S4 HANA • Troubleshooting Authorization issues in ECC, BW/BI, CRM, PO, SRM, SUS, SCM, Portal, HCM, HCM BW, Fiori, CUA, GRC, SOLMAN, BW on HANA, BPC on Hana, S4 HANA • Should have experience working with Controls team on SOD Violations/remediation. • Ensures SOX controls compliance by executing SAP security sector procedures • Maintains documentation of changes (users, roles, modifications) for audit purposes • Delivers SAP security audit reports and previous audit experience. • Creates and delivers training to users, support desk, security support analyst and administrators • Reviews OSS Notes, security patches; implements and tests those patches • Should be able to use tools/excel to reduce the manual effort while uploading master data • GRC 10.1 - ARM , ARA , EAM modules Implemntation/Support experience Lead Skills: • Team management skills • Experience in onsite/ offshore model • Experience in leading SAP Security/ GRC support project/ teams with 24/7 coverage model • Excellent communication skills • Good interpersonal skills • Positive attitude Is this role considered niche and what is the skillset required? Yes, SAP Security and GRC, S/4 HANA, Fiori, SAP HANA How many Years of Experience are you looking for? 8+ What are the top 3 Must Haves for this role? 1. SAP Security and GRC, S/4 HANA, Fiori, SAP native HANA, HCM, Controls 2. Implementation/Support experience 3. Good communication/presentation skills
Hours : 8:00am to 5:00pm
Education :
Additional Job Details : Remote initial but later would be Onsite in Plano TX.