CUA 5 - 3300 Henry Avenue, Philadelphia, PA 19129 ABOUT APM & CUA Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early ...
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CUA 5 - 3300 Henry Avenue, Philadelphia, PA 19129 ABOUT APM & CUA Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early ...
Quick apply
CUA 5 - 3300 Henry Avenue, Philadelphia, PA 19129 ABOUT APM & CUA Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early ...
CUA 5 - 3300 Henry Avenue, Philadelphia, PA 19129 ABOUT APM & CUA Asociacion Puertorriquenos en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early ...
CUA 5 - 3300 Henry Avenue, Philadelphia, PA 19129 ABOUT APM & CUA Asociacion Puertorriquenos en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early ...
Philadelphia, PA · On-site
$93K/yr
CUA Program Director Location: 3300 Henry Avenue, Philadelphia, PA 19129 ABOUT APM & CUA Asociación Puertorriqueños en Marcha (APM) has been empowering families to reach their full potential since ...
Philadelphia, PA · On-site
$93K/yr
CUA Program Director Location: 3300 Henry Avenue, Philadelphia, PA 19129 ABOUT APM & CUA Asociación Puertorriqueños en Marcha (APM) has been empowering families to reach their full potential since ...
Philadelphia, PA · On-site
$93K/yr
CUA Program Director Location: 3300 Henry Avenue, Philadelphia, PA 19129 ABOUT APM & CUA Asociación Puertorriqueños en Marcha (APM) has been empowering families to reach their full potential since ...
Quick apply
Philadelphia, PA · On-site
$93K/yr
CUA Program Director Location: 3300 Henry Avenue, Philadelphia, PA 19129 ABOUT APM & CUA Asociación Puertorriqueños en Marcha (APM) has been empowering families to reach their full potential since ...
Philadelphia, PA · On-site
Maintains a caseload of ten (10) families at one time, or such other number as they may be assigned by the CUA Case Management Supervisor or CUA Case Management Director: * Conducts interviews with ...
Philadelphia, PA · On-site
Maintains a caseload of ten (10) families at one time, or such other number as they may be assigned by the CUA Case Management Supervisor or CUA Case Management Director: * Conducts interviews with ...
CUA 5 - 3300 Henry Avenue, Suite 600, Philadelphia, PA 19129 Please note: This position requires regular work at our Philadelphia office and travel within the local community. We do not work remotely.
Quick apply
CUA 5 - 3300 Henry Avenue, Suite 600, Philadelphia, PA 19129 Please note: This position requires regular work at our Philadelphia office and travel within the local community. We do not work remotely.
CUA 5 - 3300 Henry Avenue, Suite 600, Philadelphia, PA 19129 Please note: This position requires regular work at our Philadelphia office and travel within the local community. We do not work remotely.
Quick apply
CUA 5 - 3300 Henry Avenue, Suite 600, Philadelphia, PA 19129 Please note: This position requires regular work at our Philadelphia office and travel within the local community. We do not work remotely.
Philadelphia, PA · On-site
$43K/yr
CUA 5 - 3300 Henry Avenue, Philadelphia, PA 19129 ABOUT APM & CUA Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early ...
Philadelphia, PA · On-site
$43K/yr
CUA 5 - 3300 Henry Avenue, Philadelphia, PA 19129 ABOUT APM & CUA Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early ...
Philadelphia, PA · On-site
$27.88 - $29.81/hr
Community Umbrella Agency (CUA) Case Manager DIVISION: Net Community Care, Inc. UNIT: Community Umbrella Agency (CUA) REPORTS TO: CUA Case Management Supervisor FLSA STATUS: Non-Exempt STATUS:
Philadelphia, PA · On-site
$27.88 - $29.81/hr
Community Umbrella Agency (CUA) Case Manager DIVISION: Net Community Care, Inc. UNIT: Community Umbrella Agency (CUA) REPORTS TO: CUA Case Management Supervisor FLSA STATUS: Non-Exempt STATUS:
Philadelphia, PA · On-site
$27.88 - $29.81/hr
Community Umbrella Agency (CUA) Case Manager DIVISION: Net Community Care, Inc. UNIT: Community Umbrella Agency (CUA) REPORTS TO: CUA Case Management Supervisor FLSA STATUS: Non-Exempt STATUS:
Philadelphia, PA · On-site
$27.88 - $29.81/hr
Community Umbrella Agency (CUA) Case Manager DIVISION: Net Community Care, Inc. UNIT: Community Umbrella Agency (CUA) REPORTS TO: CUA Case Management Supervisor FLSA STATUS: Non-Exempt STATUS:
CUA 5 - 3300 Henry Avenue, Suite 600, Philadelphia, PA 19129 Please note: This position requires regular work at our Philadelphia office and travel within the local community. We do not work remotely.
CUA 5 - 3300 Henry Avenue, Suite 600, Philadelphia, PA 19129 Please note: This position requires regular work at our Philadelphia office and travel within the local community. We do not work remotely.
CUA 5 - 3300 Henry Avenue, Suite 600, Philadelphia, PA 19129 Please note: This position requires regular work at our Philadelphia office and travel within the local community. We do not work remotely.
CUA 5 - 3300 Henry Avenue, Suite 600, Philadelphia, PA 19129 Please note: This position requires regular work at our Philadelphia office and travel within the local community. We do not work remotely.
CUA 5 - 3300 Henry Avenue, Suite 600, Philadelphia, PA 19129 Please note: This position requires regular work at our Philadelphia office and travel within the local community. We do not work remotely.
Quick apply
CUA 5 - 3300 Henry Avenue, Suite 600, Philadelphia, PA 19129 Please note: This position requires regular work at our Philadelphia office and travel within the local community. We do not work remotely.
Philadelphia, PA · On-site
$73K/yr
REPORTS TO: CUA Case Management Director RELATES TO: CY&FS Staff, Financial & Administrative Services, Corporate Performance Improvement; and representatives of outside agencies and funding ...
Philadelphia, PA · On-site
$73K/yr
REPORTS TO: CUA Case Management Director RELATES TO: CY&FS Staff, Financial & Administrative Services, Corporate Performance Improvement; and representatives of outside agencies and funding ...
Maintains a caseload of ten (10) families at one time, or such other number as they may be assigned by the CUA Case Management Supervisor or CUA Case Management Director: * Conducts interviews with ...
Maintains a caseload of ten (10) families at one time, or such other number as they may be assigned by the CUA Case Management Supervisor or CUA Case Management Director: * Conducts interviews with ...
Philadelphia, PA · On-site
$18.27/hr
CUA Case Management Supervisor FLSA STATUS: Non-Exempt EMPLOYEMENT: Full-time THE ORGANIZATION: Net Community Care is a division of Northeast Treatment Centers (NET), a non-profit organization ...
Philadelphia, PA · On-site
$18.27/hr
CUA Case Management Supervisor FLSA STATUS: Non-Exempt EMPLOYEMENT: Full-time THE ORGANIZATION: Net Community Care is a division of Northeast Treatment Centers (NET), a non-profit organization ...
Philadelphia, PA · On-site
$18.27/hr
CUA Case Management Supervisor FLSA STATUS: Non-Exempt EMPLOYEMENT: Full-time THE ORGANIZATION: Net Community Care is a division of Northeast Treatment Centers (NET), a non-profit organization ...
Philadelphia, PA · On-site
$18.27/hr
CUA Case Management Supervisor FLSA STATUS: Non-Exempt EMPLOYEMENT: Full-time THE ORGANIZATION: Net Community Care is a division of Northeast Treatment Centers (NET), a non-profit organization ...
REPORTS TO: CUA Case Management Director RELATES TO: CY&FS Staff, Financial & Administrative Services, Corporate Performance Improvement; and representatives of outside agencies and funding ...
REPORTS TO: CUA Case Management Director RELATES TO: CY&FS Staff, Financial & Administrative Services, Corporate Performance Improvement; and representatives of outside agencies and funding ...
Philadelphia, PA · On-site
... with CUA team members, subcontractor provider team members, and a wide variety of community based resources. * A bachelor's level in Human Services, BSW preferred * Two years case management ...
Philadelphia, PA · On-site
... with CUA team members, subcontractor provider team members, and a wide variety of community based resources. * A bachelor's level in Human Services, BSW preferred * Two years case management ...
CUA Case Management Supervisor Concilio de Organizaciones Hispanas | CUA3 Are you a passionate leader who believes in strengthening families and protecting children? Do you thrive in a fast-paced ...
CUA Case Management Supervisor Concilio de Organizaciones Hispanas | CUA3 Are you a passionate leader who believes in strengthening families and protecting children? Do you thrive in a fast-paced ...
$12.98 - $14.14
6% of jobs
$15.30 is the 25th percentile. Wages below this are outliers.
$14.14 - $15.30
19% of jobs
$15.30 - $16.46
9% of jobs
$16.46 - $17.61
14% of jobs
The median wage is $17.77 / hr.
$17.61 - $18.77
16% of jobs
$19.68 is the 75th percentile. Wages above this are outliers.
$18.77 - $19.93
15% of jobs
$19.93 - $21.09
9% of jobs
$21.09 - $22.25
3% of jobs
$22.25 - $23.40
3% of jobs
$23.40 - $24.56
4% of jobs
$24.56 - $25.72
2% of jobs
$12
$20
$25
| Aspect | Cua | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; specific industry certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Call centers, customer support departments, retail settings | Call centers, retail stores, corporate offices |
| Employer & Industry Usage | Used in industries like retail, telecommunications, and hospitality | Common across various sectors including retail, banking, and tech |
| Search & Comparison Intent | People comparing roles with similar customer interaction duties | Individuals exploring customer support careers or job options |
While both Cua and Customer Service Representative roles involve direct customer interaction, Cua often refers to specific customer support positions within certain industries or regions, whereas Customer Service Representative is a broader, widely used term across multiple sectors. The roles share similar credentials and work environments, making them comparable for job seekers and employers alike.

$43K/yr
Full-time
Re-posted 23 days ago
Salary: $43,775
Job Type: Full Time, Non-Exempt (pays overtime)
Work Schedule: Mondays through Fridays from 8:30 am to 5 pm (On Site)
Location: CUA 5 - 3300 Henry Avenue, Philadelphia, PA 19129
ABOUT APM & CUA
Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities.
The Community Umbrella Agencies (CUA) are community-based agencies established to provide case management services and ensure the permanency, wellbeing, and safety of the children, youth, and their families. APM CUA is looking for compassionate and committed social workers who want to create long-lasting impacts in the lives of children and families. APM CUA 2 services the Lower Eastern North region and CUA 5 services the Logan/Olney region.
JOB SUMMARY
To facilitate and follow the movement of children through the permanency process including the provision of crisis management and supportive social work to CUA Case Managers and resource parents to effect permanency and avoid placement disruptions. To provide, in concert with CUA Case Managers and under the direction of the CUA Team Leader, the services required by children and families engaged in the adoption process.
BENEFITS
Key Competencies:
APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If hired, you will be asked to submit FBI results, Criminal Record clearance, Child Abuse clearance, and Medical Exam and TB test results along with other documents.
Sourced by ZipRecruiter
Civic and social organizations
51 - 200 Employees
Philadelphia, PA, US
1970