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Csm Manager Jobs (NOW HIRING)

CSM Corporation

Housekeeping Manager

Englewood, CO

$57K/yr

... CSM procurement guidelines and applies good business judgment. • Assist with the preparation and management of the department budget. • Manage and maintain company assets to stay within budget ...

Coreforce

$100 - $125/hr

Customer Service Join Our Team as a Client Success Manager - Enterprise (CSM III) Company: Coreforce Location: Remote Job Type: Full-time Compensation: Compensation will be competitive and aligned ...

SAIC

ServiceNow CSM - Now Assist Engineer

VA · Remote

$120K - $160K/yr

Customer Service Management (CSM) * Configure, maintain, and support ServiceNow Customer Service Management (CSM) capabilities, including: * Case Management * Service Operations * Knowledge ...

CSM

Housekeeping Supervisor

Englewood, CO · On-site

... manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all CSM Standard Operating Procedures. • Conducts routine inspections of ...

BELFRY

Customer Success Manager (CSM)

Manhattan, NY · On-site

Comfortable working with various CRM or CSM tools (Hubspot, Vitally, Gong, etc.) * Excitement to work with and impact small business across the country * AI Forward - strong adoption of AI platforms.

New

CSM

Apartment Maintenance Technician

Gladstone, OR · On-site

$24 - $26/hr

Must be available to assist in any natural/catastrophic disaster. • Self-Management: Produce required volume of work by planning, organizing and prioritizing work duties. Adhere to CSM attendance ...

BELFRY

Customer Success Manager (CSM)

Austin, TX · On-site

Comfortable working with various CRM or CSM tools (Hubspot, Vitally, Gong, etc.) * Excitement to work with and impact small business across the country * AI Forward - strong adoption of AI platforms.

New

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Csm Manager information

What is a CSM manager?

A CSM Manager, or Customer Success Manager Manager, oversees a team of Customer Success Managers who are responsible for ensuring clients achieve their goals using a company's products or services. This role involves mentoring and supporting the CSM team, developing strategies to improve customer satisfaction, and collaborating with other departments to resolve client issues. CSM Managers analyze customer feedback, track key performance metrics, and work to drive retention and growth. They play a critical role in building long-term relationships with clients and maximizing customer lifetime value.

What are the key skills and qualifications needed to thrive as a CSM manager?

To thrive as a Customer Success Manager, you need strong relationship-building skills, account management experience, and a background in customer support or sales, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer success tools, and data analysis software is typically required. Excellent communication, problem-solving, and empathy distinguish top performers in this role. These competencies are critical for driving customer satisfaction, retention, and long-term business growth.

How does a CSM manager typically support the professional development of their Customer Success team members?

A CSM Manager plays a key role in mentoring and upskilling their Customer Success team by providing regular feedback, organizing training sessions, and promoting knowledge sharing among team members. They often set clear performance goals and facilitate opportunities for team members to take on new challenges, such as leading client meetings or managing high-profile accounts. By encouraging collaboration and continuous learning, CSM Managers help their teams stay updated on industry best practices, which can lead to career advancement within the organization.

What is the difference between Csm Manager vs Customer Success Specialist?

AspectCsm ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, leadership skills, and sometimes certifications like CSCPOften entry to mid-level, with relevant customer service or success certifications preferred
Work EnvironmentLeads teams, develops strategies, and manages customer relationships at a higher levelExecutes customer success activities, supports clients directly, and maintains relationships
Employer & Industry UsageCommon in SaaS, tech, and service industries for managing customer accountsUsed across similar industries for frontline customer engagement

The main difference is that a Csm Manager oversees customer success teams and strategies, while a Customer Success Specialist focuses on direct customer interactions and support. The manager role involves leadership and planning, whereas the specialist role emphasizes execution and relationship management.

Is being a CSM manager stressful?

Being a CSM (Customer Success Manager) manager can be stressful due to managing client relationships, meeting retention goals, and leading a team. The role often involves handling high-pressure situations, multitasking, and maintaining customer satisfaction, which can contribute to job stress. However, workload and stress levels vary depending on company size, industry, and individual management skills.

What is a typical CSM manager salary?

A Customer Success Manager (CSM) Manager's salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. In larger organizations or high-cost regions, salaries can exceed this range, and additional compensation may include bonuses or stock options.

What cities are hiring for Csm Manager jobs?

Cities with the most Csm Manager job openings:

What states have the most Csm Manager jobs?

States with the most job openings for Csm Manager jobs include:

What are popular job titles related to Csm Manager jobs?

For Csm Manager jobs, the most frequently searched job titles are:

Infographic showing various Csm Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

Community Support Manager (CSM) (Caregiver Manager)

Green Bay, WI • On-site

Community Living Connections
Non-Profits • 201 - 500 employees
Learn more about Community Living Connectionsexternal

$20/hr

Full-time

Re-posted 1 hour ago

Job description

Community Living Connections (CLC) - (Green Bay), WIPosition OverviewLooking for a leadership role where you can help people while supporting a team? Community Living Connections (CLC) is hiring a Community Support Manager (CSM) to oversee services for adults with developmental disabilities and su...

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