Partner with CSC Director, CSC Training and Performance Manager and others to resolve all issues ... Store operations, contact center, and customer service experience required. * Must demonstrate a ...
Partner with CSC Director, CSC Training and Performance Manager and others to resolve all issues ... Store operations, contact center, and customer service experience required. * Must demonstrate a ...
Registered Nurse (RN) Supervisor - Swing Shift, CSC
Seattle, WA · On-site
$134K - $152K/yr
Job Overview We are hiring for one of two Registered Nurse (RN) Supervisors at the Downtown Emergency Service Center's (DESC) Crisi Solutions Center (CSC). The RN supervisors are members of a multi ...
Registered Nurse (RN) Supervisor - Swing Shift, CSC
Seattle, WA · On-site
$134K - $152K/yr
Job Overview We are hiring for one of two Registered Nurse (RN) Supervisors at the Downtown Emergency Service Center's (DESC) Crisi Solutions Center (CSC). The RN supervisors are members of a multi ...
Co-Director, CSC, Head Computation Strategies, California Nanosystems Institute
Santa Barbara, CA · On-site
$21.25 - $29/hr
The Center for Scientific Computing (CSC) is housed within CNSI and managed jointly by CNSI and the Materials Research Lab (MRL). CSC provides High Performance Computing (HPC; both hardware and ...
Co-Director, CSC, Head Computation Strategies, California Nanosystems Institute
Santa Barbara, CA · On-site
$21.25 - $29/hr
The Center for Scientific Computing (CSC) is housed within CNSI and managed jointly by CNSI and the Materials Research Lab (MRL). CSC provides High Performance Computing (HPC; both hardware and ...
CSC Cust Srvc Coord
Jacksonville, FL · On-site
$16.75 - $21.75/hr
The CSC coordinates the flow of information to and from the Service Department and follows up with ... facility, Service Center or depot. Our Benefits: · 401 K Plan with Company Match · Medical ...
CSC Cust Srvc Coord
Jacksonville, FL · On-site
$16.75 - $21.75/hr
The CSC coordinates the flow of information to and from the Service Department and follows up with ... facility, Service Center or depot. Our Benefits: · 401 K Plan with Company Match · Medical ...
CSC Sr. Specialist - Call Center
Conroe, TX · On-site
$21.50/hr
... CSC Supervisors, other members of leadership, and to other locations. Additional projects may occur, as assigned. Starting Rate: $21.50/hourly Retention Bonus: $1000 Applicants are required to be ...
New
CSC Sr. Specialist - Call Center
Conroe, TX · On-site
$21.50/hr
... CSC Supervisors, other members of leadership, and to other locations. Additional projects may occur, as assigned. Starting Rate: $21.50/hourly Retention Bonus: $1000 Applicants are required to be ...
New
CSC Customer Service Coordinator
Stratford, CT · On-site
$24/hr
The CSC coordinates the flow of information to and from the Service Department and follows up with ... Center or depot. For a general description of benefits that are being offered for this position ...
Quick apply
Apply Early
CSC Customer Service Coordinator
Stratford, CT · On-site
$24/hr
The CSC coordinates the flow of information to and from the Service Department and follows up with ... Center or depot. For a general description of benefits that are being offered for this position ...
Apply Early
Associate Client Service Representative
Wilmington, DE · Hybrid
$15.50 - $21/hr
We're hiring a Client Service Representative for our Small Busines s Call Center team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their ...
Associate Client Service Representative
Wilmington, DE · Hybrid
$15.50 - $21/hr
We're hiring a Client Service Representative for our Small Busines s Call Center team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their ...
Be Seen First
Bilingual Call Center Supervisor
Atlanta, GA · On-site
$21.60/hr
Client is looking for a Customer Service Center (CSC) Supervisor (Bilingual - Spanish). This candidate will be assigned to the call center team. The call center operates Monday-Friday from 7:00 am to ...
Quick apply
Be Seen First
Bilingual Call Center Supervisor
Atlanta, GA · On-site
$21.60/hr
Client is looking for a Customer Service Center (CSC) Supervisor (Bilingual - Spanish). This candidate will be assigned to the call center team. The call center operates Monday-Friday from 7:00 am to ...
The CSC coordinates the flow of information to and from the Service Department and follows up with ... Center or depot. For a general description of benefits that are being offered for this position ...
The CSC coordinates the flow of information to and from the Service Department and follows up with ... Center or depot. For a general description of benefits that are being offered for this position ...
CSC Customer Service Coordinator
Stratford, CT · On-site
$18.75 - $24.25/hr
The CSC coordinates the flow of information to and from the Service Department and follows up with ... Center or depot. For a general description of benefits that are being offered for this position ...
CSC Customer Service Coordinator
Stratford, CT · On-site
$18.75 - $24.25/hr
The CSC coordinates the flow of information to and from the Service Department and follows up with ... Center or depot. For a general description of benefits that are being offered for this position ...
CSC Representative I
$16.25 - $22.25/hr
Customer Service Center Manager FSLA: Non-Exempt Last Modified: 11.20.24 Job Summary: Executes ... A CSC Rep is back-up for processing transactions at the Video Teller Machine. Essential Functions:
CSC Representative I
$16.25 - $22.25/hr
Customer Service Center Manager FSLA: Non-Exempt Last Modified: 11.20.24 Job Summary: Executes ... A CSC Rep is back-up for processing transactions at the Video Teller Machine. Essential Functions:
Corrugated Supplies Co. (CSC), America's largest independent sheet feeder, is a manufacturer and ... the production center * Maintain high standards of cleanliness and housekeeping in work area
Quick apply
Apply Early
Corrugated Supplies Co. (CSC), America's largest independent sheet feeder, is a manufacturer and ... the production center * Maintain high standards of cleanliness and housekeeping in work area
Apply Early
CLINICAL SUPERVISOR (LICENSED ONLY)
Los Angeles, CA · On-site
$87K - $121K/yr
Chinatown Service Center (CSC) Overview In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The ...
Quick apply
Apply Early
CLINICAL SUPERVISOR (LICENSED ONLY)
Los Angeles, CA · On-site
$87K - $121K/yr
Chinatown Service Center (CSC) Overview In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The ...
Apply Early
CLINICAL SUPERVISOR (LICENSED ONLY)
Los Angeles, CA · On-site
$87K - $121K/yr
Chinatown Service Center (CSC) Overview In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The ...
Quick apply
Apply Early
CLINICAL SUPERVISOR (LICENSED ONLY)
Los Angeles, CA · On-site
$87K - $121K/yr
Chinatown Service Center (CSC) Overview In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The ...
Apply Early
PHYSICIAN
Alhambra, CA · On-site
$250K - $270K/yr
About Us - Chinatown Service Center (CSC) In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The ...
Quick apply
Apply Early
PHYSICIAN
Alhambra, CA · On-site
$250K - $270K/yr
About Us - Chinatown Service Center (CSC) In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The ...
Apply Early
Client Support Worker (CSC)
Columbus, GA · On-site
$33K/yr
Client Support Worker (CSC) Program ... DD Columbus Service Center Job Type: Full-Time (40 hours per week) Days position will work: Monday ...
Client Support Worker (CSC)
Columbus, GA · On-site
$33K/yr
Client Support Worker (CSC) Program ... DD Columbus Service Center Job Type: Full-Time (40 hours per week) Days position will work: Monday ...
CLINICAL SUPERVISOR (LICENSED ONLY)
Alhambra, CA · On-site
$87K - $121K/yr
Chinatown Service Center (CSC) Overview In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The ...
Quick apply
Apply Early
CLINICAL SUPERVISOR (LICENSED ONLY)
Alhambra, CA · On-site
$87K - $121K/yr
Chinatown Service Center (CSC) Overview In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The ...
Apply Early
CLINICAL SUPERVISOR (LICENSED ONLY)
Alhambra, CA · On-site
$87K - $121K/yr
Chinatown Service Center (CSC) Overview In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The ...
Quick apply
Apply Early
CLINICAL SUPERVISOR (LICENSED ONLY)
Alhambra, CA · On-site
$87K - $121K/yr
Chinatown Service Center (CSC) Overview In 1971, the Chinese Methodist Church embarked on a mission to support newly arrived Chinese immigrants, laying the foundation for what we are today. The ...
Apply Early
BHD COUNSELOR II
Alhambra, CA · On-site
$65K - $68K/yr
The Chinatown Service Center (CSC) is a nonprofit organization providing multilingual health and social services, employment training, and counseling in Greater Los Angeles. We are expanding our team ...
Quick apply
Apply Early
BHD COUNSELOR II
Alhambra, CA · On-site
$65K - $68K/yr
The Chinatown Service Center (CSC) is a nonprofit organization providing multilingual health and social services, employment training, and counseling in Greater Los Angeles. We are expanding our team ...
Apply Early
Client Service Center Manager
Cleveland, OH · On-site
$93K - $105K/yr
Work with CSC Training and Development Specialist to build skills and capabilities needed to ... center / customer service department • Demonstrated success as a values-based leader who can ...
Quick apply
Client Service Center Manager
Cleveland, OH · On-site
$93K - $105K/yr
Work with CSC Training and Development Specialist to build skills and capabilities needed to ... center / customer service department • Demonstrated success as a values-based leader who can ...
Csc Center information
See salary details
$5.29 - $6.25
0% of jobs
$6.25 - $7.21
0% of jobs
$7.21 - $8.17
0% of jobs
$8.17 - $9.13
9% of jobs
$9.62 is the 25th percentile. Wages below this are outliers.
$9.13 - $10.10
31% of jobs
$10.10 - $11.06
7% of jobs
The median wage is $11.27 / hr.
$11.06 - $12.02
9% of jobs
$12.80 is the 75th percentile. Wages above this are outliers.
$12.02 - $12.98
22% of jobs
$12.98 - $13.94
9% of jobs
$13.94 - $14.90
6% of jobs
$14.90 - $15.87
5% of jobs
$5
$11
$15
How much do csc center jobs pay per hour?
How often does CSC get paid?
Is a CSC career stressful?
What is a CSC worker?
Can you work remotely in CSC careers?
What is the difference between Csc Center vs Customer Service Representative?
| Aspect | Csc Center | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Call centers, office settings | Call centers, retail, or office settings |
| Industry Usage | Customer support, technical support, sales | Customer support, sales, client assistance |
| Common Search/Comparison | Yes | Yes |
The Csc Center typically refers to a centralized customer support or technical support hub, often handling multiple clients or services. A Customer Service Representative (CSR) usually works directly with customers, providing assistance and resolving issues. While both roles involve customer interaction and similar credentials, Csc Centers focus on managing support operations, whereas CSRs focus on individual customer interactions.
Full-time
Medical, Dental, Vision, Life
Posted 27 days ago
Tractor Supply rating
5.7
Based on 1,286 frontline employees who took The Breakroom Quiz
456th of 722 rated retailers
Job description
This position is responsible for leading the department's administrative, shared support, and project management responsibilities for the Customer Solutions Center. The Operations Manager is responsible for the knowledge acquisition, supporting digital contact channels to include email and social media, escalation management and Team Member support, and all project management and back-office functions necessary to provide our customers and Team Members with a Legendary Experience. These responsibilities ensure that all Customer Solutions Center Team Members are prepared and effective in delivering their growing job responsibilities while supporting the CSC across all specialty lines of business.
Essential Duties and Responsibilities (Min 5%)
- Responsible for leading all specialized support channels to include Delivery Support, Digital Contact Channels, Customer Escalations, and Backoffice functions such as Business Accounts, Tax Exempt, and associated administrative support responsibilities.
- Manage operational costs monitoring labor costs and resource utilization to ensure the center operates within budget.
- Oversees project management and process implementations for the Customer Solutions Center and acts as the primary point of contact for all IT initiatives that are related to the success and growth of the Customer Solutions Center.
- Provides insight and direction for the Customer Solutions Center's strategic technology vision and process improvement opportunities utilizing cross-channel aggregated data.
- Mentor the department's team members to allow successful career planning and company growth. Develop the administrative team for consistent team coverage; cross-train team members throughout the department to avoid lack of service or single points of failure.
- Identify process improvement opportunities to increase the Customer Solutions Center team members' exceptional service and assistance to customers.
- Act as a liaison for the Customer Solutions Center to business partners across the organization and provide insight and direction for projects and initiatives that impact the CSC and the customer experience.
- Partner with CSC Director, CSC Training and Performance Manager and others to resolve all issues that require intervention beyond the CSC administration team.
- Handle crisis and escalated situations such as system outages, customer complaints and volume spikes to stabilize operations while educating leadership on managing these situations.
- Ensures Legendary Customer Experience is met during customer contacts through completion of routine contact monitoring while documenting performance and behavioral gaps intended to provide actionable feedback and insights for CSC Leadership to use during performance coaching sessions.
Required Qualifications
Experience:
- 4-6 years of previous management and retail experience preferred. Store operations, contact center, and customer service experience required.
- Must demonstrate a clear understanding and appreciation of key Contact Center concepts and practices, including: use of systems, call routing, contact channels, types of customer transactions/interactions, workforce management, reporting, performance measurements, quality initiatives, coaching and mentoring, career path, staff development, and the unique demands of frontline staff.
Education: Bachelor's Degree
Any suitable combination of education and experience will be considered.
Professional Certifications: None
Preferred knowledge, skills or abilities
- Ability to lead and effectively communicate with a team comprised of varying levels of responsibility.
- Demonstrate strong communication, leadership, analytical, interpersonal, and team building skills.
- Ability and proficiency in Microsoft Office products.
- Self-motivated, work with a sense of urgency, and prioritize tasks in a high energy environment.
- Display a detail-oriented approach to work.
- Ability to positively handle conflicts with both internal and external customers as well as team members of varying levels of responsibility.
- Possess a leadership philosophy that supports the team who in turn serves the internal and external customer.
- Possess a thorough working knowledge of company and store policies and procedures, processes, operations, product, and communication protocols.
Working Conditions
- Normal office working conditions
Physical Requirements
- Sitting
- Standing (not walking)
- Walking
- Lifting up to 10 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
ALREADY A TEAM MEMBER?
You must apply or refer a friend through our internal portal
Click here
CONNECTION
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
Learn More
EMPOWERMENT
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
Learn More
OPPORTUNITY
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
Learn More
Join Our Talent Community
What Tractor Supply employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Tractor Supply
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Brentwood, TN, US
Year founded
1938