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Csc Center Jobs (NOW HIRING)

Gainwell Technologies

CSC Manager

Little Rock, AR

$106K - $152K/yr

Summary As the CSC Manager at Gainwell, you will lead the daytoday operations of the Customer Service Center, supporting customer service and CRM initiatives that serve the healthcare and human ...

Gainwell Technologies LLC

CSC Manager

Little Rock, AR · On-site

$106K - $152K/yr

Provides day‑to‑day leadership and operational oversight of the Customer Service Center (CSC), including supervision of daily activities, quality assurance and quality improvement efforts ...

Gainwell Technologies LLC

CSC Manager

Little Rock, AR · On-site

$106K - $152K/yr

Summary As the CSC Manager at Gainwell, you will lead the day?to?day operations of the Customer Service Center, supporting customer service and CRM initiatives that serve the healthcare and human ...

Gainwell Technologies

CSC Manager

Little Rock, AR · On-site

$106K - $152K/yr

Summary As the CSC Manager at Gainwell, you will lead the day-to-day operations of the Customer Service Center, supporting customer service and CRM initiatives that serve the healthcare and human ...

Ozarks Health Care

CSC LPN

West Plains, MO · On-site

$24.75 - $33.50/hr

The individual in this role will serve as the guiding medical health professional at Ozarks Healthcare Crisis Stabilization Center. The focus of OZH-CSC is to provide urgent care psychiatric services ...

Suburban Propane

CSC Manager

Auburn, NY · On-site

Overview We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer ...

Suburban Propane

CSC Manager

Auburn, NY · On-site

We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer ...

Suburban Propane

CSC Manager

Auburn, NY · On-site

$92K - $123K/yr

We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer ...

Georgia

CSC Supervisor 3 - Tifton

Tifton, GA · On-site

Under limited supervision, the CSC Supervisor 3 is responsible for the operation and maintenance of a Customer Service Center (CSC) and serves as a supervisor in a high-volume center. This position ...

Suburban Propane Partners Lp

CSC Manager

Auburn, NY

Overview We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer ...

Suburban Propane

CSC Manager

Auburn, NY

Overview We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer ...

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Csc Center information

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How much do csc center jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for csc center in the United States is $11.54, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $12.50 per hour, depending on experience, location, and employer.

How often does CSC get paid?

Employees at a CSC Center are typically paid on a biweekly or monthly schedule, depending on the company's payroll policies. Payment methods often include direct deposit or check, and employees may need to submit timesheets or work logs to ensure accurate compensation.

Is a CSC career stressful?

A CSC (Customer Service Center) career can be stressful due to high call volumes, customer interactions, and performance targets. Employees often need strong communication skills and the ability to handle difficult situations calmly, which can contribute to job stress.

What is a CSC worker?

A CSC worker typically refers to an employee working at a Customer Service Center, handling customer inquiries, providing support, and resolving issues. These roles often require good communication skills, familiarity with company systems, and may involve shift work or specific training programs.

Can you work remotely in CSC careers?

CSC Center roles often offer remote work options, depending on the specific position and company policies. Many customer service and support positions can be performed remotely with the right communication tools and internet connection, but some roles may require on-site presence or hybrid arrangements.

What is the difference between Csc Center vs Customer Service Representative?

AspectCsc CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settingsCall centers, retail, or office settings
Industry UsageCustomer support, technical support, salesCustomer support, sales, client assistance
Common Search/ComparisonYesYes

The Csc Center typically refers to a centralized customer support or technical support hub, often handling multiple clients or services. A Customer Service Representative (CSR) usually works directly with customers, providing assistance and resolving issues. While both roles involve customer interaction and similar credentials, Csc Centers focus on managing support operations, whereas CSRs focus on individual customer interactions.

More about Csc Center jobs
What job categories do people searching Csc Center jobs look for? The top searched job categories for Csc Center jobs are:
Csc Center jobs near you
CSC Manager

CSC Manager

Gainwell Technologies

Little Rock, AR

$106K - $152K/yr

Other

Medical, Life, Retirement, PTO

Posted 27 days ago

Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

115th of 202 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

As the CSC Manager at Gainwell, you will lead the daytoday operations of the Customer Service Center, supporting customer service and CRM initiatives that serve the healthcare and human services needs of our communities. You will supervise teams, manage performance and service levels, and guide projects through key phases of delivery to ensure highquality outcomes for solutions relied upon by millions. Most importantly, you will grow as a leader through handson operational leadership and Gainwell's commitment to professional development.

Your role in our mission

Essential Job Functions

  • Provides daytoday leadership and operational oversight of the Customer Service Center (CSC), including supervision of daily activities, quality assurance and quality improvement efforts, workforce management, hiring, onboarding, and training of CSC staff.
  • Manages and coordinates resource scheduling and provisioning to ensure CSC responsibilities are met efficiently and in alignment with project timelines, service levels, and State requirements.
  • Actively identifies, assesses, and mitigates project risks related to software design, development, testing, and implementation activities, escalating issues as appropriate to the CSC Project Director.
  • Oversees, tracks, and reports on service level agreements (SLAs), performance standards, and development status, providing regular updates, metrics, and recommendations to the CSC Project Director.
  • Monitors and analyzes the progress and performance of CSC operations, including project delivery, budgets, reporting, and operational effectiveness, ensuring corrective actions are implemented when performance gaps are identified.
  • Participates in system testing, enhancements, and continuous improvement initiatives, ensuring operational readiness and alignment with evolving business and technical requirements.
  • Ensures CSC operations comply with State policies, procedures, contractual obligations, and approved standards, supporting audit readiness and operational consistency.
  • Collaborates closely with the CSC Project Director, Technical Lead, Business Operations Lead, and other stakeholders to ensure coordinated execution and delivery across all CSC functions.
What we're looking for

Basic Qualifications

  • 5 years of experience managing, or serving in a key management role for, largescale customer service and/or CRM projects encompassing the full system development life cycle from initiation through postimplementation, including experience using standard Project Management methodologies and project management tools to manage plans, timelines, and resources.
  • Possession of a current Project Management Professional (PMP) certification or a comparable project management certification.
  • Previous Medicaid and CRM experience is required
  • Bachelor's degree in health care, business administration, information technology, or a related field; or four (4) additional years of experience, in addition to the required five (5) years of experience, may be substituted for the bachelor's degree.

Other Qualifications

  • Excellent communication skills, including strong writing skills, small group facilitation skills, and formal presentation skills.
What you should expect in this role

Work Environment

  • Onsite Role: Applicants must reside in Little Rock, AR or within a commutable distance
  • Travel based on business need (25 %)
  • Willingness to work a flexible schedule to accommodate business needs and travel as required
  • Video cameras must be used during all interviews

This posting is intended for pipelining. We will accept applications on an ongoing basis.

The pay range for this position is $106,500 - $152,100 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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