Cruise Ship Admin Jobs (NOW HIRING)

The Massachusetts Port Authority is Going Above and Beyond™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy.

As the digital heartbeat of our organization, the Information Technology (IT) Department fuels the seamless operation of Massport. Driven by our commitment to excellence, we harness the power of technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. Our team embraces development and diversity, constantly seeking new opportunities for innovation and growth, to help shape the future of our agency and set new standards for excellence.

As the OT Systems and Security Administrator, you are a strategic and technically skilled professional who takes ownership of complex operational technology environments, approaches challenges with sound judgment and attention to detail, and balances reliability, security, and business needs. You build strong partnerships across teams, communicate complex concepts clearly, adapt to evolving technologies and threats, and continuously seek opportunities to strengthen systems, reduce risk, and support safe, efficient, and resilient operations.

• Manage and maintain OT, SCADA, IC, and IoT infrastructure, ensuring critical operational systems remain secure, reliable, available, and optimized to support business operations and operational continuity.
• Serve as a technical lead for operational technology environments by evaluating and implementing new technologies, coordinating with vendors and stakeholders, managing system access, and supporting technology projects from planning through deployment.
• Strengthen and safeguard operational technology systems through proactive cybersecurity monitoring, vulnerability management, incident response, system hardening, and adherence to established security frameworks and industry best practices.
• Provide technical leadership and continuous improvement by developing documentation and procedures, delivering user training, advising leadership on technology investments and risk mitigation strategies, and driving initiatives that enhance system performance, resiliency, and operational effectiveness.
  

• Bachelor's degree in Computer Science, Cybersecurity, Information Technology, Engineering, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of three (3) years of experience supporting systems administration, operational technology (OT), industrial control systems (ICS), SCADA environments, cybersecurity, or related technology disciplines.
• Working knowledge of OT, IC, SCADA, and IoT environments, Windows server administration, industrial networking, remote access technologies, scripting and automation tools, application integrations, and cybersecurity principles.
• Strong analytical, communication, and problem-solving skills, with the ability to assess technology and cybersecurity risks, develop technical documentation, deliver training, and support compliance with industry standards and security frameworks.
  

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

• Work/life balance
• A supportive and inclusive culture
• Opportunities for growth
• Providing safe, healthy, and secure work environment
• Supporting the people and businesses of New England
• Achieving results and having positive impact
• Being good neighbors in the communities we serve
• Program Installation, Versioning, and Configuration 3