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Cruise Ship Admin Jobs (NOW HIRING)

Intercard Inc

NetSuite Administrator

Saint Louis, MO · On-site

$105K - $125K/yr

... cruise ships, and more.We're an established company with a global customer base and a continued ... About the RoleWe're looking for an experienced NetSuite Administrator to serve as the primary point ...

Intercard

$105 - $125/hr

... cruise ships, and more. We're an established company with a global customer base and a continued ... About the Role We're looking for an experienced NetSuite Administrator to serve as the primary ...

Windstar Cruises

Chat Lead

Miami, FL · On-site +1

Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... Partner with the AI Admin Lead to flag chat-specific performance gaps, suggest workflow ...

Windstar Cruises

Chat Lead

Houston, TX · On-site +1

Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... Partner with the AI Admin Lead to flag chat-specific performance gaps, suggest workflow ...

Windstar Cruises

Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... Partner with the AI Admin Lead to flag chat-specific performance gaps, suggest workflow ...

Intercard Inc

NetSuite Administrator

Saint Louis, MO · On-site

$105K - $125K/yr

... cruise ships, and more. We're an established company with a global customer base and a continued ... About the Role We're looking for an experienced NetSuite Administrator to serve as the primary ...

Windstar Cruises

Office Manager

Miami, FL · On-site

Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... Admin and Admin budgets in collaboration with the HR Data Analytics Manager regarding office ...

Intercard Inc

NetSuite Administrator

Saint Louis, MO · On-site

$105K - $125K/yr

... cruise ships, and more. We're an established company with a global customer base and a continued ... About the Role We're looking for an experienced NetSuite Administrator to serve as the primary ...

Windstar Cruises

Office Manager

Miami, FL · On-site

Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... Admin and Admin budgets in collaboration with the HR Data Analytics Manager regarding office ...

Massport

OT Systems and Security Administrator

Boston, MA · On-site

$110 - $150/hr

Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and ... ABOUT YOU As the OT Systems and Security Administrator, you are a strategic and technically skilled ...

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Cruise Ship Admin information

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$46

How much do cruise ship admin jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for cruise ship admin in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $25.24 per hour, depending on experience, location, and employer.

What is a cruise ship admin?

A Cruise Ship Admin is responsible for handling the administrative and clerical tasks required for the smooth operation of a cruise ship. This includes managing schedules, maintaining records, handling guest inquiries, and assisting with crew logistics. They work closely with different departments to ensure efficient communication and organization. Strong organizational skills, attention to detail, and customer service abilities are essential for this role.

What are the key skills and qualifications needed to thrive as a cruise ship admin?

To thrive as a Cruise Ship Admin, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by a background in hospitality or business administration. Familiarity with property management systems, scheduling software, and basic office applications like MS Office is highly beneficial. Excellent communication, problem-solving abilities, and adaptability help you manage guest inquiries and collaborate with multiple departments. These skills ensure efficient operations and a high standard of customer service in the dynamic, fast-paced cruise environment.

What are the main challenges faced by a cruise ship admin and how can they be managed?

Cruise Ship Admins often face the challenge of handling diverse administrative tasks while adapting to a constantly changing environment and guest needs. Balancing guest service, interdepartmental coordination, and meticulous record-keeping—sometimes during peak periods—requires strong organization and flexibility. The work environment is fast-paced and often involves living on board for extended periods, so resilience and teamwork are essential. By staying organized, effectively prioritizing tasks, and communicating clearly with both guests and colleagues, Cruise Ship Admins can successfully manage these demands and contribute to a smooth cruise operation.

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What states have the most Cruise Ship Admin jobs?

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Cruise Ship Admin jobs near you
Infographic showing various Cruise Ship Admin job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,238 per year, or $22.7 per hour.

Director, Fleet Planning and HR Operations

Windstar Cruises

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Overview
Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people's perspective through inspired travel.
Our Mission: Enriching Lives Through Travel
Our Values: Guest Obsessed, Open and Inviting, Fun-Loving and Focused, Light-Hearted and Genuine, Casual Yet Polished, Safe and Responsible.
We are currently seeking a Director, Fleet Planning & HR Operations. This cultural leader is the operational backbone of Windstar's crew organization - responsible for the strategy, systems, and people that keep our fleet fully crewed, compliant, and thriving. This role owns end-to-end crew lifecycle management, fleet workforce planning, and regulatory compliance across MLC, ILO, flag state, and CBA frameworks, while fostering the engaged crew culture that defines the Windstar guest experience.
Responsibilities
  • Develop, maintain, and enforce HR policies and SOPs that meet or exceed MLC, ILO, flag state, and applicable maritime labor standards - keeping Windstar audit-ready at all times.
  • Lead CBA negotiations and administer collective bargaining agreements; maintain productive, ongoing relationships with union partners including Nautilus, KPI, AMOSUP, and the ITF.
  • Oversee full-cycle crew recruitment, payroll, compensation, and benefits programs, ensuring alignment with fleet operational needs, CBA terms, and budgetary targets.
  • Direct the Fleet Planning function, driving workforce forecasting, crew scheduling, and deployment strategies that keep every vessel properly staffed across all voyages and itineraries.
  • Lead the Crew Engagement & Welfare team and the Office Manager, championing crew wellbeing programs, recognition initiatives, and a shipboard culture where people genuinely want to stay and grow.& Welfare team and oversee the Office Manager
  • Manage global manning agency partnerships and crew medical oversight, balancing quality standards, regulatory compliance, and cost-effectiveness across sourcing regions.
  • Administer and optimize crew management systems, including Adonis and Brightwell, maintaining data integrity and identifying opportunities for process automation and efficiency.
  • Own crew labor, travel, and manning agency budgets; deliver accurate forecasts and proactive cost controls while maintaining service levels that support fleet operations.
  • Serve as the primary HR partner to shipboard leadership, providing strategic guidance on crew relations, workforce planning, and complex employee matters across the fleet.
  • Other duties as assigned.

Qualifications
  • Deep, working knowledge of MLC 2006, ILO conventions, flag state requirements, and international maritime labor law; able to apply regulatory frameworks practically in a fast-moving operational environment.
  • Demonstrated experience negotiating and administering CBAs, with a track record of building constructive, durable union relationships in a maritime or similarly complex environment.
  • Strong background in crew management systems, payroll operations, and workforce planning in a maritime or similarly regulated, operationally complex environment; experience with Adonis and/or Brightwell a plus.
  • Exceptional interpersonal and cross-cultural communication skills, with the credibility and presence to engage effectively with crew, union representatives, port agents, and senior leadership alike.
  • 7+ years of progressive maritime HR experience, including demonstrated leadership of multi-functional teams spanning fleet planning, crew operations, or crew welfare.
  • Familiarity with AI-powered tools (e.g., Copilot, automation platforms, or HR analytics tools) and a curiosity about how emerging technology can improve workforce planning, reporting, and operational efficiency.

Benefits:
For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
EEO:
Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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