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Cross Country Home Services information

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$56

How much do cross country home services jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for cross country home services in the United States is $26.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $28.37 per hour, depending on experience, location, and employer.

What is Cross Country Home Services?

Cross Country Home Services (CCHS) is a company that provides home warranty plans and home maintenance services to homeowners. These plans typically cover the repair or replacement costs of major home systems and appliances that break down due to normal wear and tear. Customers can purchase different coverage options depending on their needs, and CCHS coordinates with a network of service professionals to handle repairs and claims. The company aims to give homeowners peace of mind by helping them manage unexpected repair costs and maintain their homes more easily.

What are the key skills and qualifications needed to thrive as a Home Warranty Customer Service Representative at Cross Country Home Services?

To thrive as a Home Warranty Customer Service Representative, you need a solid background in customer service, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and basic computer skills is typically required. Strong communication, patience, and conflict-resolution skills help build trust with clients and resolve issues efficiently. These competencies are essential for delivering a positive customer experience and maintaining company reputation in a competitive industry.

What are some common challenges faced by Customer Service Representatives at Cross Country Home Services, and how are they typically addressed?

Customer Service Representatives at Cross Country Home Services often encounter challenges such as handling high call volumes, managing customer expectations regarding home warranty coverage, and resolving claims efficiently. To address these, the company provides comprehensive training, robust knowledge bases, and supportive team structures. Employees are encouraged to collaborate with supervisors and technical teams to resolve complex issues, and regular feedback sessions help improve communication and service quality.

What is the difference between Cross Country Home Services vs HVAC Technician?

AspectCross Country Home ServicesHVAC Technician
CertificationsTypically requires HVAC certification, EPA certificationRequires HVAC certification, EPA certification
Work EnvironmentHome warranty services, customer service, on-site repairsInstallation, maintenance, and repair of HVAC systems in residential or commercial settings
Employer & IndustryHome warranty companies, service providersHVAC companies, contractors, service providers

Both roles require HVAC certifications and involve on-site work. Cross Country Home Services primarily offers home warranty services, coordinating repairs and customer support, while HVAC Technicians focus on installing and repairing heating, ventilation, and air conditioning systems. The main difference lies in their scope: one manages warranty claims and customer interactions, the other performs technical HVAC work.

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What job categories do people searching Cross Country Home Services jobs look for?

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Cross Country Home Services jobs near you
Infographic showing various Cross Country Home Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,149 per year, or $26.5 per hour.

Personal Care Aide (PCA)-Tri-Lakes Region **Sign on Bonus!**

North Country Home Services

Saranac Lake, NY • On-site

$22.55/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted just now

Job description

) We're preparing for a PCA Class in early September out of our Malone location!
Looking for a meaningful career and having a positive impact on patient lives? Do you want flexible hours, receive competitive pay and be eligible for excellent benefits? Want to be paid to learn, earn a NYS Personal Care Aide Certificate and be given the proper tools to be successful in your tasks? North Country Home Services may be the right spot for you! We are actively sourcing candidates for upcoming courses in one of our four locations!
Already a HHA/PCA/CNA? We offer expedited training based on your prior experiences, so you can get to work sooner!
About Us:
For over 40 years, North Country Home Services has been offering exceptional care to the residents of upstate New York. Spanning across five counties, our mission is to provide home health care and supportive services to our clients by enabling them to remain as independent as possible, at home, when undergoing stress and/or hardships due to illness, disabilities, injury, or limitations due to age.
Summary of Position:
Home Care Workers provide personal care and health related services to patients. They work in our client's homes and assist them with:
  • Daily personal care
  • Light housekeeping, including laundry
  • Exercise programs
  • Preparing and assisting with meals
  • Shopping and running errands
  • Companionship

Already have HHA / CNA / CDPAP experience? We have transition programs available!
Base wage: $22.55 per hour
**Sign-on bonus of $500.00 is available upon successful completion of specific milestones per company policy.
Both Full-time and flexible scheduling positions are available.
Mileage and travel time reimbursement is available throughout the course of employment
Qualifications:
  • Uphold a strong work ethic
  • Conduct work independently
  • Be a dependable person
  • Maintain caring and compassionate qualities
  • Ability to communicate clearly and concisely

Requirements:
  • Successful completion of a background check

Job Type: Part-time
Benefits:
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Referral program
  • Retirement plan

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