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Crm Support Analyst Jobs (NOW HIRING)

Sonsoft Inc

TALEO CRM

New York, NY

Experience with implementation, upgrade and support of Oracle Cloud Talent Acquisition / Taleo ... Reports & Dashboards - Analyze, Design, Develop, implement and Analysis summary. * Analytical ...

Sonsoft Inc

MS Dynamics CRM

Austin, TX

Should have worked on minimum one CRM migration project, one end to end implementation project ... Analytical and Communication skills * Planning and Co-ordination skills * Experience with project ...

Jobgether

Our partner is looking for a CRM Team Lead based in Netherlands. This role sits at the intersection ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Sonsoft Inc

Microsoft Dynamics CRM

Newark, NJ

Should have worked on minimum one CRM migration project, one end to end implementation project ... Analytical and Communication skills Planning and Co-ordination skills Experience with project ...

Flowcode

CRM Administrator (HubSpot)

New York, NY · On-site +1

$80/hr

... analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data ...

Infojini Inc

CRM Specialist/ Architect

Raleigh, NC

Dynamics CRM Phase II Closeout Scope Completing the Permit Group Status Plugin - Automatically ... Business Analysis * Project Management * Technical Solution Development Additional Information All ...

Leidos

CRM Business Systems Analyst

Riverdale, MD · On-site

$59K - $106K/yr

Leidos seeks a CRM Business Systems Analyst to support the Digital Solution, Inc. program. The selected candidate will have the ability to assist customers with Customer Relationship Management (CRM) ...

New

Foot Locker

Manager, CRM & Loyalty - WSS

Gardena, CA · On-site

Define and verify data flows across ESP, CDP, SMS platforms, and analytics tools * Partner with ... A scalable, integrated CRM ecosystem that supports personalized, data-driven marketing * Clear ...

Sarian, Inc.

Salesforce CRM Analytics Lead

Austin, TX · On-site

JD: • Salesforce CRM and Salesforce CRM Analytics (formerly Einstein Analytics/Tableau CRM) - ... to support business decisions. oCollaborate with business stakeholders to understand their ...

Join Our Team!

CRM/ PP Consultant

Minneapolis, MN · On-site

$95K - $125K/yr

Boyer offers a comprehensive benefits package designed to support your health, financial security ... (CRM) and/or Microsoft Power Platform. * Experience participating in multiple full lifecycle ...

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Crm Support Analyst information

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How much do crm support analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for crm support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What does a CRM analyst do?

A CRM Support Analyst manages and analyzes customer relationship management systems to improve customer engagement and retention. They troubleshoot technical issues, customize CRM tools, and generate reports to support sales and marketing strategies, often using platforms like Salesforce or Microsoft Dynamics. Strong analytical skills and knowledge of database management are essential for this role.

What are some typical challenges a CRM Support Analyst faces when handling user requests, and how can these be managed effectively?

CRM Support Analysts often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user requests, and balancing conflicting priorities from different departments. Effective management involves prioritizing tickets based on urgency, maintaining clear communication with users about resolution timelines, and collaborating closely with IT and business teams to resolve underlying system issues. Proactively documenting solutions and staying updated on CRM platform updates can also help streamline support and improve user satisfaction.

What is a CRM Support Analyst?

A CRM Support Analyst is a professional responsible for maintaining and troubleshooting Customer Relationship Management (CRM) software within an organization. They assist users with technical issues, provide training, and ensure the CRM system is functioning optimally to support business operations. The role often involves collaborating with IT and business teams to implement system updates, manage data integrity, and customize CRM features to meet organizational needs. CRM Support Analysts play a key role in helping organizations maximize the value of their CRM investments and improve customer interactions.

Is CRM a hard skill?

CRM (Customer Relationship Management) is considered a hard skill because it involves specific technical knowledge of CRM software such as Salesforce, HubSpot, or Microsoft Dynamics. Proficiency in these tools, along with data management and reporting abilities, is often required for a CRM Support Analyst role.

What are the key skills and qualifications needed to thrive as a CRM Support Analyst, and why are they important?

To thrive as a CRM Support Analyst, you need a solid understanding of customer relationship management systems, data analysis, and troubleshooting, usually supported by a degree in IT, business, or a related field. Familiarity with leading CRM platforms like Salesforce or Microsoft Dynamics, as well as certifications such as Salesforce Administrator or Microsoft Certified: Dynamics 365 Fundamentals, is often required. Strong communication skills, problem-solving abilities, and customer-oriented mindset are essential soft skills for this role. These combined skills enable effective resolution of user issues, ensure smooth CRM operations, and contribute to overall customer satisfaction and business efficiency.

Is CRM a remote job?

A CRM Support Analyst role can be performed remotely, depending on the employer and company policies. Many organizations offer remote or hybrid work options for this position, especially when it involves using CRM software and communication tools. Availability of remote work may vary based on the company's requirements and the candidate's experience with relevant tools like Salesforce or Microsoft Dynamics.

What is a CRM analyst's salary?

A CRM Support Analyst's salary typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications or specialized skills can earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.
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What job categories do people searching Crm Support Analyst jobs look for? The top searched job categories for Crm Support Analyst jobs are:
Crm Support Analyst jobs near you
Infographic showing various Crm Support Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Support Analyst

Fratarcangeli Wealth Management

Bloomfield Hills, MI • On-site

Full-time

Medical, PTO

Posted 2 days ago

New

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Company Overview: 
Fratarcangeli Wealth Management is a leading independent advisor specializing in providing comprehensive wealth management solutions to high-net-worth individuals and families. Our team is dedicated to offering personalized financial advice, investment management, and strategic planning to help our clients achieve their financial goals. We pride ourselves on our client-centric approach, integrity, and commitment to delivering exceptional service. 
Job Summary: 
The Support Analyst plays a critical role in supporting the Relationship Managers (RMs) and Senior Advisors in managing client relationships, executing financial strategies, and delivering superior client experience. The Support Analyst will work closely with the RMs, providing day-to-day support and assistance, while also helping to implement financial plans and investment strategies with the RM. This role is ideal for a detail-oriented, proactive professional with a passion for wealth management and client service. 
Key Responsibilities: 
  • Client Support and Communication: 
    • Assist Relationship Managers in managing and servicing a portfolio of high-net-worth clients.
    • Prepare and present client reports, including investment performance reviews, financial plans, and account summaries. 
    • Coordinate and participate in client meetings, taking detailed notes, and following up on action items. 
  • Account Management: 
    • Ensuring all documentation is accurate and compliant. 
    • Monitor client portfolios, flagging any issues or opportunities for the Relationship Manager to review. 
    • Learn to Process client transactions, such as asset transfers, cash distributions, and contributions, with a high degree of accuracy. 
    • Ensure compliance with regulatory requirements and internal policies in all client interactions and documentation. 
  • Financial Planning and Investment Support: 
    • Assist in the development and implementation of customized financial plans and investment strategies for clients. 
    • Conduct research on investment products, market trends, and economic indicators to support client recommendations. 
    • Collaborate with the investment team to monitor and rebalance client portfolios in line with their objectives and risk tolerance. 
  • Client Relationship Management: 
    • Proactively identify opportunities to enhance the client experience and deepen relationships for the RM and the team.
    • Support the Relationship Manager in developing and executing client engagement strategies, communications and outreach. 
  • Administrative Support: 
    • Manage and organize client documentation, ensuring it is up-to-date, accurate, and securely stored. 
    • Assist with special projects and initiatives as needed, contributing to the firm’s growth and client service objectives. 
Qualifications: 
  • Bachelor’s degree in finance, Business, Economics, or a related field. 
  • 1-3 years of experience in a client-facing role within wealth management, financial planning, or a similar financial services environment. 
  • Strong understanding of financial planning concepts, investment products, and wealth management practices. 
  • Excellent communication and interpersonal skills, with the ability to build and maintain client relationships. 
  • Detail-oriented with strong organizational and time management abilities. 
  • Proficiency in financial software, CRM systems, and Microsoft Office Suite (Excel, PowerPoint, Word). 
  • Ability to work independently as well as part of a collaborative team. 
Ownership and Accountability 
  • Timeliness and follows HR protocols 
  • Accepts responsibility 
  • Works with urgency and by core values of the firm 
 
  • Series 7, Series 66 (or 63 and 65)