ZipRecruiter

Log In

1

Crm Support Analyst Jobs (NOW HIRING)

K Health

CRM Manager - Braze

New York, NY · Hybrid

We are looking for an analytical and results-driven CRM Manager to join our dynamic Product team ... immigration support. What you will do: * Own strategy and execution on CRM automations and ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations. * Experience in in translate functional ...

Marist College

Slate CRM Developer

Poughkeepsie, NY · On-site

$80K - $85K/yr

This position will support multiple functional areas across the university, including Enrollment ... Ability to analyze business requirements and translate them into technical solutions. * Strong ...

Southwest Airlines

Sales CRM Consultant

Dallas, TX · On-site

As a Sales Customer Relationship Management (CRM) Consultant, you'll lead strategic CRM initiatives ... support KPI's, performance, portfolio and pipeline management. * Work with users to analyze ...

Southwest Airlines

Sales CRM Consultant

Dallas, TX · On-site

... support KPI's, performance, portfolio and pipeline management. • Work with users to analyze ... system documentation and CRM policies / procedures. • Manage and lead strategic system ...

K Health

CRM Manager - Braze

New York, NY · On-site

$135K - $165K/yr

We are looking for an analytical and results-driven CRM Manager to join our dynamic Product team ... immigration support. What you will do: * Own strategy and execution on CRM automations and ...

Sonsoft Inc

Microsoft Dynamics CRM

Long Beach, CA

Should have worked on minimum one CRM migration project, one end to end implementation project ... Analytical and Communication skills Planning and Co-ordination skills Experience with project ...

Sonsoft Inc

Microsoft Dynamics CRM

Newark, NJ

Should have worked on minimum one CRM migration project, one end to end implementation project ... Analytical and Communication skills Planning and Co-ordination skills Experience with project ...

Sonsoft Inc

Microsoft Dynamics CRM

Long Beach, CA

Should have worked on minimum one CRM migration project, one end to end implementation project ... Analytical and Communication skills Planning and Co-ordination skills Experience with project ...

Any Hour Group

CRM Marketing Specialist

Orem, UT

The CRM Marketing Specialist reports to the Senior Manager of Marketing Operations and owns our ... Analytical mindset with experience interpreting campaign data and optimizing accordingly

monday.com

CRM Sales Manager

Manhattan, NY · On-site +1

$165K - $215K/yr

... CRM product! About The Role This is the start of something BIG! As a sales manager for our CRM ... to support our team, facilitate conversations, and encourage understanding * A global work ...

next page

Showing results 1-20

All JobsCrm Support Analyst Jobs

Crm Support Analyst information

See salary details

$14

$31

$56

How much do crm support analyst jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for crm support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What does a CRM analyst do?

A CRM Support Analyst manages and analyzes customer relationship management systems to improve customer engagement and retention. They troubleshoot technical issues, optimize workflows, and often work with CRM tools like Salesforce or HubSpot, requiring strong analytical and communication skills. Their role supports sales, marketing, and customer service teams by ensuring the CRM system functions effectively.

What are some typical challenges a CRM Support Analyst faces when handling user requests, and how can these be managed effectively?

CRM Support Analysts often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user requests, and balancing conflicting priorities from different departments. Effective management involves prioritizing tickets based on urgency, maintaining clear communication with users about resolution timelines, and collaborating closely with IT and business teams to resolve underlying system issues. Proactively documenting solutions and staying updated on CRM platform updates can also help streamline support and improve user satisfaction.

What is a CRM support analyst?

A CRM support analyst is a professional responsible for maintaining and troubleshooting customer relationship management (CRM) systems. They assist users, resolve technical issues, and ensure the CRM software functions effectively, often using tools like Salesforce or Microsoft Dynamics. Strong communication skills and knowledge of database management are important in this role.

What are the key skills and qualifications needed to thrive as a CRM Support Analyst, and why are they important?

To thrive as a CRM Support Analyst, you need a solid understanding of customer relationship management systems, data analysis, and troubleshooting, usually supported by a degree in IT, business, or a related field. Familiarity with leading CRM platforms like Salesforce or Microsoft Dynamics, as well as certifications such as Salesforce Administrator or Microsoft Certified: Dynamics 365 Fundamentals, is often required. Strong communication skills, problem-solving abilities, and customer-oriented mindset are essential soft skills for this role. These combined skills enable effective resolution of user issues, ensure smooth CRM operations, and contribute to overall customer satisfaction and business efficiency.

How to become a CRM analyst?

To become a CRM support analyst, candidates typically need a bachelor's degree in business, marketing, or information technology. Relevant skills include proficiency with CRM software like Salesforce or Microsoft Dynamics, strong analytical abilities, and knowledge of data management. Gaining certifications such as Salesforce Certified Administrator can enhance job prospects.

How much do CRM analysts make?

CRM Support Analysts typically earn between $50,000 and $80,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with technical skills in CRM platforms like Salesforce or Microsoft Dynamics can earn higher salaries.
More about Crm Support Analyst jobs
What states have the most Crm Support Analyst jobs? States with the most job openings for Crm Support Analyst jobs include:
What job categories do people searching Crm Support Analyst jobs look for? The top searched job categories for Crm Support Analyst jobs are:
Crm Support Analyst jobs near you
Infographic showing various Crm Support Analyst job openings in the United States as of June 2026, with employment types broken down into 4% Locum Tenens, 36% Full Time, and 60% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
CRM Manager - Braze

CRM Manager - Braze

K Health

New York, NY • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

About the role:

We are looking for an analytical and results-driven CRM Manager to join our dynamic Product team. You will own executing and optimizing CRM flows to convert leads and educate existing patients about our services. The ideal candidate will have a strong track record of hitting business goals by deeply understanding how to effectively message to key cohorts. 

This role requires onsite presence in our New York City office 4 days a week and does not provide immigration support. 

What you will do:

  • Own strategy and execution on CRM automations and campaigns, including creative development and testing across email, SMS, push notifications, and in-app content
  • Define and execute on audience segmentation strategies to enhance patient experience and creative messaging
  • Partner closely with Data team to measure effectiveness across tactics and find opportunities to improve efficiency and/or scale
  • Create benchmarks and analyze campaign results to determine testing roadmap
  • Work closely with Product and Engineering teams to ensure patients are receiving important information as we evolve our products and services
  • Communicate key marketing initiatives and results to broader team and key external partners

What we're looking for:

  • 4+ years of experience in CRM / lifecycle marketing in fast-paced environments with experience executing in Braze preferred
  • Demonstrated ability to hit business growth goals through strategic cohorting and insights-driven creative messaging and testing
  • Data and results-driven with strong ability to tell a story using data insights and performance results
  • Excellent problem-solving skills with track record of using data-driven approaches to solve complex business problems
  • Strong communication skills and experience working cross-functionally with internal creative, data, and product teams and external partners
  • Desire to stay abreast of current CRM and broader marketing trends and best practices
  • Highly motivated, detail-oriented, and a team player

Benefits & Perks:  #LI-Hybrid

  • Hybrid work schedule with weekly lunches and stocked fridges 
  • Monthly social committees for company events
  • 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days 
  • Stock options for every full-time employee 
  • Paid parental leave
  • 401k benefit
  • Commuter Benefits 
  • Competitive health, dental, and vision insurance options 

Apply