CRM Manager
New York, NY · On-site
$90K - $110K/yr
The CRM Manager will report to the Director of CRM, Revenue Expansion, and lead our global customer ... Lead campaign analysis and report on retention efforts, providing actionable insights and ...
CRM Manager
New York, NY · On-site
$90K - $110K/yr
The CRM Manager will report to the Director of CRM, Revenue Expansion, and lead our global customer ... Lead campaign analysis and report on retention efforts, providing actionable insights and ...
CRM Coordinator
Bensalem, PA · On-site
... Support marketing initiatives to acquire new players and keep existing players engaged through strategic CRM campaigns. • Monitor and analyze campaign performance data to identify trends ...
CRM Coordinator
Bensalem, PA · On-site
... Support marketing initiatives to acquire new players and keep existing players engaged through strategic CRM campaigns. • Monitor and analyze campaign performance data to identify trends ...
ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve their CRM environment. This role will involve day-to-day CRM administration, user ...
ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve their CRM environment. This role will involve day-to-day CRM administration, user ...
Dynamics CRM Administrator
Phoenix, AZ · On-site +1
Support CRM data quality through duplicate detection, record merging, field cleanup, ownership correction, bulk updates, and hygiene reporting. * Assist with account, contact, opportunity, quote ...
Dynamics CRM Administrator
Phoenix, AZ · On-site +1
Support CRM data quality through duplicate detection, record merging, field cleanup, ownership correction, bulk updates, and hygiene reporting. * Assist with account, contact, opportunity, quote ...
... Analyst / Business Process skills (non-technical) * 5 years experience in Microsoft's Sure-Step Implementation Methodology * 3 year experience demonstrating core functionality of Microsoft Dynamics ...
... Analyst / Business Process skills (non-technical) * 5 years experience in Microsoft's Sure-Step Implementation Methodology * 3 year experience demonstrating core functionality of Microsoft Dynamics ...
The CRM Developer is responsible for designing, developing, implementing, and supporting delivered ... Perform root cause analysis and implement solutions to prevent recurrence. * Provide timely support ...
The CRM Developer is responsible for designing, developing, implementing, and supporting delivered ... Perform root cause analysis and implement solutions to prevent recurrence. * Provide timely support ...
This role involves day-to-day CRM administration, user support, data quality management, and training enablement to enhance system usability and adoption. Responsibilities : • Configure and ...
This role involves day-to-day CRM administration, user support, data quality management, and training enablement to enhance system usability and adoption. Responsibilities : • Configure and ...
Dynamics CRM Administrator
$80K - $120K/yr
ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve our CRM environment. This role will be responsible for day-to-day CRM ...
Dynamics CRM Administrator
$80K - $120K/yr
ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve our CRM environment. This role will be responsible for day-to-day CRM ...
CRM Specialist
Irving, TX · On-site
This role will assist with strategy, creation, execution, and analysis of multi-channel, customer lifecycle programs. The CRM Specialist will support and execute digital marketing campaigns, work ...
CRM Specialist
Irving, TX · On-site
This role will assist with strategy, creation, execution, and analysis of multi-channel, customer lifecycle programs. The CRM Specialist will support and execute digital marketing campaigns, work ...
CRM Coordinator
Springfield, IL · On-site
$50K - $60K/yr
Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...
CRM Coordinator
Springfield, IL · On-site
$50K - $60K/yr
Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...
Develop training materials and provide training and support to the CRM platform end users. * Manage ... Eye for detail and analytical skills. * Ability to understand, apply and use personal computers and ...
Develop training materials and provide training and support to the CRM platform end users. * Manage ... Eye for detail and analytical skills. * Ability to understand, apply and use personal computers and ...
Clayton HubSpot Services is seeking a detail oriented and analytical HubSpot Specialist to support ... Build, update, and maintain CRM assets, including workflows, properties, pipelines, lists, forms ...
Clayton HubSpot Services is seeking a detail oriented and analytical HubSpot Specialist to support ... Build, update, and maintain CRM assets, including workflows, properties, pipelines, lists, forms ...
Clayton HubSpot Services is seeking a detail oriented and analytical HubSpot Specialist to support ... Build, update, and maintain CRM assets, including workflows, properties, pipelines, lists, forms ...
Clayton HubSpot Services is seeking a detail oriented and analytical HubSpot Specialist to support ... Build, update, and maintain CRM assets, including workflows, properties, pipelines, lists, forms ...
Sales Force / CRM Analytics
Irvine, CA · On-site
Role Description : • Strong knowledge of CRM Analytics App, lenses, datasets, dashboards • Ability to build Bar, Heatmaps, Box plots, Variance charts, control charts, and customized charts and ...
Sales Force / CRM Analytics
Irvine, CA · On-site
Role Description : • Strong knowledge of CRM Analytics App, lenses, datasets, dashboards • Ability to build Bar, Heatmaps, Box plots, Variance charts, control charts, and customized charts and ...
You will be responsible for analyzing customer data to enhance our CRM strategies, drive customer engagement, and maximize customer lifetime value. You will be directly supporting activities in North ...
You will be responsible for analyzing customer data to enhance our CRM strategies, drive customer engagement, and maximize customer lifetime value. You will be directly supporting activities in North ...
Role : CRM Functional Analyst - Contract to Perm Location : Arlington VA Length : Contract to Perm ... Lead, plan and support the ongoing implementation of CRM as an enterprise wide repository for ...
Role : CRM Functional Analyst - Contract to Perm Location : Arlington VA Length : Contract to Perm ... Lead, plan and support the ongoing implementation of CRM as an enterprise wide repository for ...
Support reporting and insights that demonstrate business value and operational impact. * Provide ... a dotted-line analyst and cross-functional delivery resources. * Establish a clear operating ...
Support reporting and insights that demonstrate business value and operational impact. * Provide ... a dotted-line analyst and cross-functional delivery resources. * Establish a clear operating ...
... functional support Exposure to Dynamics CRM technical aspects esp. Javascripting, Installation Analyse client's business requirements for CRM, perform Fit-Gap analysis and present functional ...
... functional support Exposure to Dynamics CRM technical aspects esp. Javascripting, Installation Analyse client's business requirements for CRM, perform Fit-Gap analysis and present functional ...
CRM Product Manager
Malvern, PA · On-site
Support change management, training strategies, and rollout readiness for CRM enhancements, Copilot ... Strong analytical, communication, and collaboration skills. * Familiarity with Agile/Scrum ...
CRM Product Manager
Malvern, PA · On-site
Support change management, training strategies, and rollout readiness for CRM enhancements, Copilot ... Strong analytical, communication, and collaboration skills. * Familiarity with Agile/Scrum ...
Provide Tier 2/3 support for CRM-related issues, triaging and resolving escalations. * Mentor and guide junior team members, power users, and business analysts on D365 best practices. * Coordinate ...
Provide Tier 2/3 support for CRM-related issues, triaging and resolving escalations. * Mentor and guide junior team members, power users, and business analysts on D365 best practices. * Coordinate ...
Crm Support Analyst information
See salary details
$14.90 - $18.66
9% of jobs
$22.19 is the 25th percentile. Wages below this are outliers.
$18.66 - $22.42
17% of jobs
$22.42 - $26.18
17% of jobs
The median wage is $27.64 / hr.
$26.18 - $29.94
19% of jobs
$29.94 - $33.70
11% of jobs
$34.95 is the 75th percentile. Wages above this are outliers.
$33.70 - $37.46
6% of jobs
$37.46 - $41.22
8% of jobs
$41.22 - $44.97
5% of jobs
$44.97 - $48.73
4% of jobs
$48.73 - $52.49
2% of jobs
$52.49 - $56.25
1% of jobs
$14
$31
$56
How much do crm support analyst jobs pay per hour?
As of Jun 13, 2026, the average hourly pay for crm support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.
What does a CRM analyst do?
A CRM Support Analyst manages and analyzes customer relationship management systems to improve customer engagement and retention. They troubleshoot technical issues, optimize workflows, and often work with CRM tools like Salesforce or HubSpot, requiring strong analytical and communication skills. Their role supports sales, marketing, and customer service teams by ensuring the CRM system functions effectively.
What are some typical challenges a CRM Support Analyst faces when handling user requests, and how can these be managed effectively?
CRM Support Analysts often encounter challenges such as troubleshooting complex technical issues, managing high volumes of user requests, and balancing conflicting priorities from different departments. Effective management involves prioritizing tickets based on urgency, maintaining clear communication with users about resolution timelines, and collaborating closely with IT and business teams to resolve underlying system issues. Proactively documenting solutions and staying updated on CRM platform updates can also help streamline support and improve user satisfaction.
What is a CRM support analyst?
A CRM support analyst is a professional responsible for maintaining and troubleshooting customer relationship management (CRM) systems. They assist users, resolve technical issues, and ensure the CRM software functions effectively, often using tools like Salesforce or Microsoft Dynamics. Strong communication skills and knowledge of database management are important in this role.
What are the key skills and qualifications needed to thrive as a CRM Support Analyst, and why are they important?
To thrive as a CRM Support Analyst, you need a solid understanding of customer relationship management systems, data analysis, and troubleshooting, usually supported by a degree in IT, business, or a related field. Familiarity with leading CRM platforms like Salesforce or Microsoft Dynamics, as well as certifications such as Salesforce Administrator or Microsoft Certified: Dynamics 365 Fundamentals, is often required. Strong communication skills, problem-solving abilities, and customer-oriented mindset are essential soft skills for this role. These combined skills enable effective resolution of user issues, ensure smooth CRM operations, and contribute to overall customer satisfaction and business efficiency.
How to become a CRM analyst?
To become a CRM support analyst, candidates typically need a bachelor's degree in business, marketing, or information technology. Relevant skills include proficiency with CRM software like Salesforce or Microsoft Dynamics, strong analytical abilities, and knowledge of data management. Gaining certifications such as Salesforce Certified Administrator can enhance job prospects.
How much do CRM analysts make?
CRM Support Analysts typically earn between $50,000 and $80,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with technical skills in CRM platforms like Salesforce or Microsoft Dynamics can earn higher salaries.
More about Crm Support Analyst jobs
What states have the most Crm Support Analyst jobs? States with the most job openings for Crm Support Analyst jobs include:
What job categories do people searching Crm Support Analyst jobs look for? The top searched job categories for Crm Support Analyst jobs are:
$90K - $110K/yr
Full-time
Retirement, PTO
Posted 21 days ago
Job description
About the role:
Babbel is hiring an experienced CRM Manager, a performance marketer to join our team in our New York City office.
The CRM Manager will report to the Director of CRM, Revenue Expansion, and lead our global customer retention campaign strategy across email, push, and in-app messaging. This role focuses on identifying revenue‑driving moments in the subscriber lifecycle and deploys campaigns that boost repeat purchases and minimize churn. Your work will ensure millions of Babbel's subscribers continue to feel valued, inspired, and motivated to learn.
To succeed in this role, you'll bring a data-driven approach, a passion for testing, and an interest in crafting strategies tailored to different global markets. You'll collaborate with cross-functional teams to deliver regionally optimized campaigns that will drive upsell and cross sell opportunities, reduce churn, and increase CLV.
Responsibilities:
Key Job Requirements Are:
This position is located in NYC and requires a minimum of 3 days/week in office.
Benefits:
In New York City, the reasonable annualized full-time salary for this role is $90,000 - $110,000 and placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level.
Babbel is an equal opportunity employer committed to diversity and inclusion.
Babbel is hiring an experienced CRM Manager, a performance marketer to join our team in our New York City office.
The CRM Manager will report to the Director of CRM, Revenue Expansion, and lead our global customer retention campaign strategy across email, push, and in-app messaging. This role focuses on identifying revenue‑driving moments in the subscriber lifecycle and deploys campaigns that boost repeat purchases and minimize churn. Your work will ensure millions of Babbel's subscribers continue to feel valued, inspired, and motivated to learn.
To succeed in this role, you'll bring a data-driven approach, a passion for testing, and an interest in crafting strategies tailored to different global markets. You'll collaborate with cross-functional teams to deliver regionally optimized campaigns that will drive upsell and cross sell opportunities, reduce churn, and increase CLV.
Responsibilities:
- Develop and execute a global CRM campaign strategy that drives upsell and cross-sell opportunities and reduces churn.
- Lead the end‑to‑end development, deployment, and continuous optimization of personalized high‑value customer journeys that improve conversions and long‑term customer value.
- Identify and implement new retention programs to improve customer satisfaction and lifetime value.
- Plan and maintain a retention-focused campaign calendar with stakeholders, ensuring timely, high-quality execution.
- Lead campaign analysis and report on retention efforts, providing actionable insights and recommendations for continuous improvement.
- Collaborate closely with creative, product, and international teams to ensure consistent, on-brand messaging that resonates with diverse customer audiences.
Key Job Requirements Are:
- Minimum 4 years of CRM experience in a high-volume, retention-focused role; experience in a B2C subscription-based tech company is a plus
- A strong understanding of international markets and corresponding customer behaviors
- Hands-on experience with building and optimizing retention-focused email, in-app, and push marketing campaigns
- Proficiency with marketing automation platforms and ESPs such as Salesforce, Emarsys, Braze, or Customer.io
- Strong understanding of CRM best practices and global compliance regulations (CAN-SPAM, CASL, GDPR) across regions
- Proficient in email-specific HTML/CSS, liquid/scripting logic, SQL querying, and building advanced segments
- Experience with BI platforms such as Looker, Tableau, Google Analytics, and Amplitude to track performance and refine strategy
- A data-driven mindset, with the ability to interpret findings, analyze trends, and make recommendations based on campaign performance
- Proficiency with A/B and multivariate testing methodologies
- Exceptional written and verbal communication skills with attention to detail
This position is located in NYC and requires a minimum of 3 days/week in office.
Benefits:
- Join a global company with purpose
- Competitive compensation, PTO, 401K and company matching, comprehensive benefits
- Have an Impact on Babbel's product, company, and learners
- Career growth and skill development
In New York City, the reasonable annualized full-time salary for this role is $90,000 - $110,000 and placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level.
Babbel is an equal opportunity employer committed to diversity and inclusion.