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Crm Manager Jobs in Riverside, CA (NOW HIRING)

Applied Medical

CRM Specialist

Rancho Santa Margarita, CA · On-site

$75K/yr

Position Description The CRM Specialist supports the global rollout, adoption, and ongoing optimization of Microsoft Dynamics 365 Customer Relationship Management (CRM) at Applied Medical. This role ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related ...

Anaheim Ducks

CRM Analyst

Anaheim, CA

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related ...

Honda Center

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

Job Title: CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job ...

Jenson USA

CRM Marketing Manager

Riverside, CA · On-site

$60K - $80K/yr

Title: CRM Marketing Manager Department: Marketing Reports To: VP, Marketing Hours Required: Full-time, Exempt Location : Hybrid or Remote* *California, Oregon, Utah and Minnesota residents only.

Jenson USA

CRM Marketing Manager

Riverside, CA · On-site +1

$60K - $80K/yr

Title: CRM Marketing Manager Department: Marketing Reports To: VP, Marketing Hours Required: Full-time, Exempt Location : Hybrid or Remote* *California, Oregon, Utah and Minnesota residents only.

PacSun

Director, CRM & Customer Strategy

Anaheim, CA · On-site

The Director, CRM & Customer Strategy is responsible for developing and executing the company's CRM ... As a manager, serve as a leader of company culture, norms, and conduct. * Ability to balance a ...

pacsun

Director, CRM & Customer Strategy

Anaheim, CA

The Director, CRM & Customer Strategy is responsible for developing and executing the company's CRM ... As a manager, serve as a leader of company culture, norms, and conduct. * Ability to balance a ...

iHerb

Marketing Analyst, CRM/Retention

Irvine, CA · On-site

Reporting to the Sr. Manager of Retention, this role partners closely with CRM managers and channel owners (Email, SMS, Push, Direct Mail, Rewards, and Autoship) to measure performance, identify ...

Xponential Fitness

Franchise CRM Specialist

Irvine, CA · On-site

$68K - $81K/yr

The Franchise CRM Specialist oversees the administration, governance, and optimization of the FranConnect platform and related franchise operational processes. This role will manage CRM configuration ...

HMC Architects

CRM Data Coordinator

Ontario, CA · Hybrid

$21.45 - $29.21/hr

Job Summary The CRM Data Coordinator is a key player in powering the work of our Marketing, Finance, Practice, and IT teams by keeping our CRM data accurate, organized, and running smoothly. In this ...

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Crm Manager information

See Riverside, CA salary details

$40.7K

$106.5K

$179.4K

How much do crm manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for crm manager in Riverside, CA is $106,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $137,700.00 per year, depending on experience, location, and employer.

What is a CRM manager?

A CRM manager is responsible for overseeing a company's customer relationship management strategies and systems. They analyze customer data, implement marketing campaigns, and optimize CRM tools like Salesforce or HubSpot to improve customer engagement and retention. Strong communication skills and knowledge of data analysis are essential for this role.

What Does a CRM Manager Do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

How much does a CRM manager earn?

A CRM manager's salary varies based on experience, location, and industry, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in larger companies may earn higher, especially with expertise in CRM tools like Salesforce or HubSpot and certifications in marketing or data analysis.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

How much do CRM managers make in the US?

CRM managers in the US typically earn between $70,000 and $120,000 annually, with the average salary around $90,000. Salaries vary based on experience, industry, location, and company size, and many CRM managers also earn bonuses or profit-sharing incentives.

How does a CRM Manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What are CRM Managers?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What is the role of a CRM manager?

A CRM manager is responsible for developing and implementing strategies to manage customer relationships and improve customer retention using customer relationship management (CRM) software. They analyze customer data, oversee marketing campaigns, and coordinate with sales and support teams to enhance customer experience. Strong analytical skills and proficiency with CRM tools like Salesforce or HubSpot are essential for this role.

What are the key skills and qualifications needed to thrive as a CRM Manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.
More about Crm Manager jobs
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Crm Manager jobs near you
CRM Specialist

CRM Specialist

Applied Medical

Rancho Santa Margarita, CA • On-site

$75K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 3 days ago

Applied Medical rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.
Position Description
The CRM Specialist supports the global rollout, adoption, and ongoing optimization of Microsoft Dynamics 365 Customer Relationship Management (CRM) at Applied Medical. This role is focused on bridging business needs and CRM platform capabilities, helping teams across the organization use Dynamics 365 more effectively to improve the customer journey and support data-driven decisions. The CRM Specialist works alongside cross-functional partners in commercial, marketing, IT, and operations to support platform adoption, data quality, and reporting needs. This role is well-suited for professionals with a background in CRM support, business analysis, or Dynamics 365 administration who are looking to grow their impact within a global organization. Professionals with experience in CRM operations, customer data management, or business systems support will find this role a strong fit.
Key Responsibilities
  • Support the design, localization, and testing phases of the global Microsoft Dynamics 365 rollout in coordination with cross-functional teams, including Commercial, Marketing, IT, Business Information, Contracting, and Operations.
  • Assess current business processes, identify workflow inefficiencies, and recommend improvements within the Microsoft Dynamics 365 platform to enhance the customer journey.
  • Develop user stories and training materials in coordination with education teams to support CRM adoption across global functions.
  • Monitor system performance, troubleshoot issues, and communicate recommendations to stakeholders that improve platform usability and customer outcomes.
  • Create and maintain dashboards and reports that deliver actionable intelligence to business stakeholders, supporting strategic decisions across the organization.
  • Support data governance efforts in partnership with the IT team, helping maintain data accuracy, consistency, and compliance with data privacy regulations, including the General Data Protection Regulation (GDPR).
  • Identify opportunities to reduce manual effort through AI-driven automation within Microsoft Dynamics 365 and contribute to global data requirements that enable CRM AI capabilities.
  • Present insights, workflow findings, and platform recommendations to relevant stakeholders in support of continuous improvement efforts.

Success in This Role Looks Like
  • Supporting global adoption of Microsoft Dynamics 365 by delivering clear training materials, timely communication, and consistent follow-through with end users across functions.
  • Translating business needs into practical CRM workflow improvements that measurably enhance the customer journey and reduce process inefficiencies.
  • Producing reports and dashboards that give stakeholders clear, actionable visibility into platform performance and customer data.
  • Building reliable working relationships across a matrix environment to keep CRM initiatives moving forward and aligned with business priorities.
  • Contributing to data governance efforts that maintain accuracy, consistency, and compliance across large-scale data initiatives.
  • Demonstrating a growth mindset by expanding platform knowledge, taking on new responsibilities, and contributing to the long-term development of the CRM function at Applied Medical.

Position Requirements
This position requires the following skills and attributes:
  • Two or more years of experience supporting Microsoft Dynamics 365 CRM, including platform administration, configuration, or end-user support.
  • Bachelor's degree in Marketing, Business, Information Technology, or a Science, Technology, Engineering, and Mathematics (STEM) related field.
  • Experience working in a cross-functional or matrix environment with demonstrated ability to collaborate across teams and support shared objectives.
  • Strong analytical orientation with the ability to connect CRM data and user experience metrics to business outcomes.
  • Clear communication skills, including the ability to present findings and recommendations to stakeholders with organized rationale and practical next steps.
  • Familiarity with data governance practices and data privacy requirements, including GDPR.

Preferred
The following skills and attributes are preferred:
  • Experience within the life sciences, medical device, or healthcare industry.
  • Familiarity with Microsoft Power Platform tools, including Power BI, Power Automate, and Power Apps.
  • Experience developing CRM training materials or supporting technology adoption initiatives.
  • Exposure to AI-driven automation capabilities within Microsoft Dynamics 365.

Benefits
  • Competitive compensation range: $75000 - $90000 / year (California).
  • Comprehensive benefits package.
  • Training and mentorship opportunities.
  • On-campus wellness activities.
  • Education reimbursement program.
  • 401(k) program with discretionary employer match.
  • Generous vacation accrual and paid holiday schedule.

Please note that the compensation range may be based on factors such as relevant education, qualifications, experience. The compensation range may be adjusted in the future, and special discretionary bonus or incentive compensation plans may apply.
Our total reward package reflects our commitment to team member growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.
Equal Opportunity Employer
Applied Medical is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other basis protected by federal, state or local laws in the locations where Applied Medical operates.

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