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Critical Incident Manager Jobs in Puerto Rico (NOW HIRING)

Kelly Services

PR

A bachelor's degree in environmental management, Environmental Science, Occupational Health, or a ... Lead incident investigations and recommend corrective/preventive actions. * Develop and deliver EHS ...

Weil Group, Inc

Aviation Superintendent

Carolina, PR · On-site

Leads delay and incident investigations and takes action to prevent recurrence. * Ensures ... critical airport operational needs. * Works closely with the Operations Manager to research ...

Envocore, LLC

PR · On-site

$20 - $25/hr

... incident safety culture for a large geographically group of facilities. * 6% - Perform risk ... Mentor, coach, and train field management in the requirements of training * 2% - Create informative ...

Allied Universal

PR · On-site

$16/hr

Make productivity and cost reduction recommendations to management * Make recommendations for ... Assess and evaluate situations effectively; identify critical issues quickly and accurately

Allied Universal

PR · On-site

$16/hr

Make productivity and cost reduction recommendations to management * Make recommendations for ... Assess and evaluate situations effectively; identify critical issues quickly and accurately

JC Automation Corp

PR · On-site

$25 - $35/hr

... and Certified Critical Industry Supplier. It's mission is to add value by delivering quality ... Incident Diagnosis & Resolution: Diagnose and resolve incidents related to PLCs, SCADA, DCS, and ...

Allied Universal

PR · On-site

$17.50 - $21.50/hr

Make productivity and cost reduction recommendations to management * Make recommendations for ... Assess and evaluate situations effectively; identify critical issues quickly and accurately

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Critical Incident Manager information

What does a Critical Incident Manager do?

A Critical Incident Manager is responsible for overseeing and resolving major IT incidents that impact business operations. They coordinate rapid response efforts, communicate with stakeholders, and ensure minimal disruption by leading incident resolution teams. Their role includes identifying root causes, implementing corrective actions, and improving incident management processes to prevent future occurrences. They work under high-pressure situations and require strong problem-solving, leadership, and communication skills.

What are the key skills and qualifications needed to thrive as a Critical Incident Manager?

Critical Incident Managers require strong analytical, problem-solving, and decision-making abilities, typically supported by a background in IT, cybersecurity, or business continuity, and a bachelor's degree in a related field. Familiarity with incident management systems, ticketing tools like ServiceNow or Jira, and industry certifications such as ITIL or CISSP is highly valued. Exceptional communication, leadership, and the ability to stay calm under pressure distinguish top performers in this position. These skills are vital to ensure rapid response, clear coordination, and effective resolution during high-impact incidents.

What are the typical challenges faced by a Critical Incident Manager, and how can I prepare to handle them?

As a Critical Incident Manager, you’ll often deal with high-stakes situations requiring quick assessments and decisive action, sometimes outside of regular hours. Challenges may include managing conflicting priorities, coordinating communication across multiple teams, and documenting incident responses under tight deadlines. Preparing by developing strong organizational skills, gaining familiarity with your organization’s escalation procedures, and practicing clear, concise communication will help you succeed. Additionally, staying current with best practices in incident management and regularly participating in training drills can further strengthen your ability to handle real-world crises effectively.

What job categories do people searching Critical Incident Manager jobs in Puerto Rico look for?

The top searched job categories for Critical Incident Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Critical Incident Manager jobs?

Cities in Puerto Rico with the most Critical Incident Manager job openings:

Critical Incident Manager jobs near you

EHS Coordinator

Kelly Services

PR

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Job description

At Kelly® Science, Engineering, Technology & Telecom (SETT), we’re passionate about helping you find a job that works for you. How about this one?
We’re seeking an EHS Coordinator to work with one of our outstanding clients in the Naguabo area. With us, it’s all about finding a job that’s just right.
Position Summary:
The EHS Coordinator is responsible for developing, implementing, and maintaining environmental, health, and safety programs to ensure compliance with federal, state, and local regulations, as well as internal policies. This role plays a key part in promoting a safe and environmentally responsible workplace.
Education/Qualifications:
  • A bachelor’s degree in environmental management, Environmental Science, Occupational Health, or a related field is required.
  • A master’s degree in a related discipline is preferred.
  • At least five (5) years of experience in an EHS role or an equivalent combination of education and experience.
Essential Duties & Responsibilities:
  • Maintain and update EHS policies and procedures to comply with current regulations.
  • Conduct regular audits and inspections to identify and mitigate EHS risks.
  • Lead incident investigations and recommend corrective/preventive actions.
  • Develop and deliver EHS training programs for employees.
  • Monitor, track, and report on EHS performance metrics.
  • Serve as a point of contact for regulatory agencies during site inspections and audits.
  • Manage hazardous waste and chemical inventories, and coordinate proper disposal processes.
  • Ensure documentation and recordkeeping for all EHS-related activities.
  • Support sustainability initiatives and continuous improvement of EHS programs.
  • Kelly PR Offers!
    Exposure to a variety of career opportunities because of our expansive network of client companies
    Career guides, information, and tools to help you successfully position yourself throughout every stage of your career
    Access to more than 3,000 online training courses through our Kelly Learning Center
    Bi-weekly pay
    Among other benefits!
    Apply today!
     

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.