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Crisis Response Manager Jobs in Florida (NOW HIRING)

SMA Healthcare Inc

Counselor - Crisis Response Team

Ocala, FL · On-site

$19.50 - $25.25/hr

Counselor - Crisis Response Team Top reasons to work for SMA Healthcare: * Career growth and ... Experience with CARF, Medicaid, and Managed Care requirements is preferred. Additional education ...

Centerstone

Crisis Response Case Manager

Arcadia, FL

$16.50 - $23.10/hr

SUMMARY OF POSITION This case manager position will serve clients as part of Centerstone's Mobile Crisis team in Desoto County. This role will respond to crisis events in the local community and ...

Centerstone

Crisis Response Case Manager

Arcadia, FL · On-site

$16.50 - $23.10/hr

SUMMARY OF POSITION This case manager position will serve clients as part of Centerstone's Mobile Crisis team in Desoto County. This role will respond to crisis events in the local community and ...

AppCast

Crisis Hotline Counselor (Bilingual)

Tampa, FL · Hybrid

$22.50/hr

... crisis response protocols and escalation procedures to support high-risk or emergency situations. Call Documentation & Data Entry: Accurately document call details and case notes in case management ...

New

AppCast

Crisis Hotline Counselor (Bilingual)

Orlando, FL · Hybrid

$22.50/hr

... crisis response protocols and escalation procedures to support high-risk or emergency situations. Call Documentation & Data Entry: Accurately document call details and case notes in case management ...

New

Centerstone

Mobile Crisis Licensed Manager

Bradenton, FL · On-site

$58.70K - $82.30K/yr

SUMMARY OF POSITION The Mobile Crisis Manager provides both administrative and clinical oversight of mobile crisis response services, ensuring high-quality, timely, and effective crisis intervention ...

Centerstone

Mobile Crisis Licensed Manager

Bradenton, FL

$58.70K - $82.30K/yr

SUMMARY OF POSITION The Mobile Crisis Manager provides both administrative and clinical oversight of mobile crisis response services, ensuring high-quality, timely, and effective crisis intervention ...

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Crisis Response Manager information

What are the key skills and qualifications needed to thrive as a Crisis Response Manager, and why are they important?

To thrive as a Crisis Response Manager, you need a background in emergency management, risk assessment, and a relevant degree or certifications such as Certified Emergency Manager (CEM). Familiarity with incident command systems (ICS), crisis management software, and communication platforms is crucial. Strong decision-making, calmness under pressure, and leadership are essential soft skills for coordinating teams and resources effectively. These competencies are vital to ensure a swift, organized, and effective response during high-stress crisis events, minimizing harm and restoring normalcy.

How does a Crisis Response Manager typically collaborate with other departments during a crisis situation?

A Crisis Response Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a unified and effective response during emergencies. They coordinate information flow, delegate responsibilities, and facilitate real-time decision-making to mitigate the impact of the crisis. Regular cross-departmental meetings and clear protocols help ensure that all teams are aligned and prepared to respond swiftly and efficiently. Successful collaboration is crucial for minimizing disruption and maintaining organizational stability.

What is a Crisis Response Manager?

A Crisis Response Manager is a professional responsible for preparing for, responding to, and managing emergencies or critical incidents that could negatively impact an organization. Their duties include developing crisis management plans, coordinating response teams, communicating with stakeholders, and ensuring business continuity during and after a crisis. They work closely with leadership and external agencies to minimize damage and recover operations as quickly as possible. Strong communication, decision-making, and organizational skills are essential in this role.
What are the most commonly searched types of Crisis Response jobs in Florida? The most popular types of Crisis Response jobs in Florida are:
What are popular job titles related to Crisis Response Manager jobs in Florida? For Crisis Response Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Crisis Response Manager jobs in Florida look for? The top searched job categories for Crisis Response Manager jobs in Florida are:
What cities in Florida are hiring for Crisis Response Manager jobs? Cities in Florida with the most Crisis Response Manager job openings:
Crisis Response Manager jobs near you
Counselor - Crisis Response Team

Counselor - Crisis Response Team

SMA Healthcare Inc

Ocala, FL • On-site

$19.50 - $25.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

SMA Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Counselor - Crisis Response Team
Top reasons to work for SMA Healthcare:
  • Career growth and advancement potential
  • Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance
  • Tuition Reimbursement
  • Paid Personal Leave and Paid Holidays
  • 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)
Essential Job Functions:
  • Answers phone calls from individuals inquiring about services, those in need of immediate assistance, admitting to services, need information regarding services and community resources and linkage to SMA behavioral services.
  • Provides information on Baker Act and Marchman Act.
  • Provides crisis intervention to individuals and/ or family members calling and triages calls to determine if there is a need for routine, urgent or emergent intervention
  • Meet with individuals and families face to face in the community, with a goal of 60 minutes from time of dispatch
  • Participate in mandatory on-call rotation
  • Provides solution focused supportive counseling and warm hand off to individuals that need immediate services
  • Participates in required SMA in-service trainings to maintain employment.
  • As assigned, assists in the maintenance of SMA's compliance with treatment and documentation requirements of funding sources, performance improvement, and accreditation activities.
  • Performs miscellaneous job-related duties as assigned.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and to work the assigned shift. The program functions 24 hours a day, 7 days per week. An individual must be able to work the hours/ days for which they are hired to work. Additionally, the program functions 365 days per year and some holidays will be required. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education and/or Experience: Graduation from an accredited school with a Bachelor degree in Human Services or a related field. Master's Degree preferred. Within the last five years must have had two years of experience in behavioral health treatment services and one year of experience in a setting where it was necessary to communicate orally and in writing to inform, advise, or train others about client issues, treatment service delivery, documentation in client records or UM principles. Experience with American Society of Addictions Medicine Patient Placement Criteria is preferred. Experience with CARF, Medicaid, and Managed Care requirements is preferred. Additional education, licensure, and/or experience may be required depending on specific program guidelines.
Knowledge/Skills/and Abilities:
  • Must be knowledgeable and demonstrate competency in current best practices of behavioral health treatment and related services, especially as it relates to documenting the course of treatment and patient placement criteria in the client record.
  • Depending on assignment must have knowledge of typical diagnoses, treatment services, and developmental issues for adolescents in general, delinquent adolescents, adults and pregnant/post-partum women who are admitted to a mental health and/or substance abuse treatment setting.
  • Must be knowledgeable and demonstrate competency in using crisis intervention strategies
  • Knowledge of growth and development.
  • Ability to assess age specific data.
  • Ability to interpret age specific response to treatment.
  • Knowledge of the treatment needs of adolescent mental health, substance abuse, co-occurring, ADD, ADHD, conduct, and oppositional defiant disorders.
  • Knowledge of the treatment needs of adult mental health, substance abuse, and co-occurring diagnoses of affective disorders, anxiety disorders, PTSD, and antisocial personality disorder.
  • Knowledge of the treatment needs of adult pregnant/post -partum women with mental health, substance abuse, and co-occurring diagnoses of affective disorders, anxiety disorders, PTSD, and antisocial personality disorder.
  • Proficiency in working with telephone system and telephone etiquette.
  • Proficiency in working with computer hardware and software.

Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required.
Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance - ability to work 8-12 hour shifts with a meal break, as possible. Hours and days off may vary. Extra hours, including weekends and holidays, may be required. May require travel to other SMA locations.May require extended hours or overnight shifts during a natural disaster such as a hurricane. May require travel to other SMA locations.

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