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Crisis Response Manager Jobs in Tampa, FL (NOW HIRING)

AppCast

Crisis Hotline Counselor (Bilingual)

Tampa, FL · Hybrid

$22.50/hr

... crisis response protocols and escalation procedures to support high-risk or emergency situations. Call Documentation & Data Entry: Accurately document call details and case notes in case management ...

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Allen's Healthcare

Mental Health Therapist

Tampa, FL · On-site

... and crisis situations. - Plan, organize, time manage and prioritize multiple tasks and assignments. Use effective follow through. Endure periods of heavy workload. - Visually assess responses to ...

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$25K

$73.7K

$128.5K

How much do crisis response manager jobs pay per year?

As of May 28, 2026, the average yearly pay for crisis response manager in Tampa, FL is $73,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $84,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Crisis Response Manager, and why are they important?

To thrive as a Crisis Response Manager, you need a background in emergency management, risk assessment, and a relevant degree or certifications such as Certified Emergency Manager (CEM). Familiarity with incident command systems (ICS), crisis management software, and communication platforms is crucial. Strong decision-making, calmness under pressure, and leadership are essential soft skills for coordinating teams and resources effectively. These competencies are vital to ensure a swift, organized, and effective response during high-stress crisis events, minimizing harm and restoring normalcy.

How does a Crisis Response Manager typically collaborate with other departments during a crisis situation?

A Crisis Response Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a unified and effective response during emergencies. They coordinate information flow, delegate responsibilities, and facilitate real-time decision-making to mitigate the impact of the crisis. Regular cross-departmental meetings and clear protocols help ensure that all teams are aligned and prepared to respond swiftly and efficiently. Successful collaboration is crucial for minimizing disruption and maintaining organizational stability.

What is a Crisis Response Manager?

A Crisis Response Manager is a professional responsible for preparing for, responding to, and managing emergencies or critical incidents that could negatively impact an organization. Their duties include developing crisis management plans, coordinating response teams, communicating with stakeholders, and ensuring business continuity during and after a crisis. They work closely with leadership and external agencies to minimize damage and recover operations as quickly as possible. Strong communication, decision-making, and organizational skills are essential in this role.
What are popular job titles related to Crisis Response Manager jobs in Tampa, FL? For Crisis Response Manager jobs in Tampa, FL, the most frequently searched job titles are:
What job categories do people searching Crisis Response Manager jobs in Tampa, FL look for? The top searched job categories for Crisis Response Manager jobs in Tampa, FL are:
What cities near Tampa, FL are hiring for Crisis Response Manager jobs? Cities near Tampa, FL with the most Crisis Response Manager job openings:
Crisis Response Manager jobs near you
Infographic showing various Crisis Response Manager job openings in Tampa, FL as of May 2026, with employment types broken down into 2% As Needed, 91% Full Time, 5% Part Time, and 2% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $73,650 per year, or $35.4 per hour.
Crisis Hotline Counselor (Bilingual)

Crisis Hotline Counselor (Bilingual)

AppCast

Tampa, FL • Hybrid

$22.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Overview – Crisis Hotline Counselor (Bilingual) Compensation: $22.50/hour Location: Miami, FL Schedule: Sunday to Thursday, 12 PM – 9 PM or 2 PM – 11 PM (Hybrid Evening Shift) TAG MedStaffing is urgently hiring a Crisis Hotline Counselor (Bilingual) in Miami, FL for our client, supporting behavioral health crisis response for individuals experiencing emotional distress or mental health crises. In this hybrid role, you will provide crisis counseling, suicide intervention, and resource referrals while documenting calls in case management systems. Bilingual in Spanish or Creole is required.

Responsibilities as the Crisis Hotline Counselor (Bilingual): Crisis Counseling & Intervention: Provide crisis counseling and suicide intervention through hotline services for individuals experiencing emotional distress or behavioral health crises. Resource Referral & Support: Connect callers with appropriate behavioral health services, social resources, and community support organizations. Crisis Protocol Adherence: Follow established crisis response protocols and escalation procedures to support high-risk or emergency situations.

Call Documentation & Data Entry: Accurately document call details and case notes in case management systems while ensuring timely recordkeeping. Confidentiality & Compliance: Maintain strict adherence to confidentiality, privacy standards, and HIPAA regulations while handling sensitive information. Qualifications for the Crisis Hotline Counselor (Bilingual): Language Requirement: Bilingual in Spanish or Creole is required.

Education: Bachelor's degree in Social Work, Psychology, Human Services, or a related behavioral health field is required. Experience: 1–2+ years of experience in crisis counseling, behavioral health services, hotline support, or social services required. Industry Knowledge: Familiarity with crisis intervention techniques, suicide prevention practices, and behavioral health referral processes is preferred.

Technical Skills: Proficiency using computers and software applications including call management systems, databases, and Microsoft Office tools is required. Skills & Attributes: Demonstrates strong active listening, crisis de-escalation, emotional resilience, and the ability to communicate calmly and effectively during high-stress situations. Application Notice: Qualified candidates will be contacted within 2 business days of application.

If an applicant does not meet the above criteria, TAG MedStaffing will keep your resume on file for future opportunities and may contact you for further discussion. ID #48343

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