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Crisis Navigator Jobs (NOW HIRING)

Crisis Navigator

Ashtabula, OH

$18 - $23.75/hr

Ravenwood Health is hiring a full time Crisis Navigator to join our team due to exciting program expansion and our recent merger. At Ravenwood Health, we are looking for professionals who are Ready ...

The Crisis Navigator "CN" provides clinical and support services to consumers and/or their families through integrated behavioral healthcare services and resource navigation. The Crisis Navigator "CN ...

Crisis Navigator PRN

Thornton, CO · On-site

$20.25 - $26.50/hr

The Crisis Navigator "CN" provides clinical and support services to consumers and/or their families through integrated behavioral healthcare services and resource navigation. The Crisis Navigator "CN ...

Crisis Navigator

Nashville, TN · On-site

$15.75 - $22/hr

SUMMARY OF POSITION This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position will provide outbound telephonic calls for individuals who reach out to ...

Navigator II

Phoenix, AZ · On-site

$19.50 - $25.75/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator II Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

Navigator II

Phoenix, AZ · On-site

$19.50 - $25.75/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator ll Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

Navigator II

Phoenix, AZ · On-site

$19.50 - $25.75/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator ll Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

Navigator II

Tucson, AZ · On-site

$18.75 - $24.50/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator ll Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

Navigator II

Phoenix, AZ · On-site

$19.50 - $25.75/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator ll Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

Navigator II

Tucson, AZ · On-site

$18.75 - $24.50/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator II Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

Navigator II

Phoenix, AZ · On-site

$19.50 - $25.75/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator ll Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

Navigator II

Phoenix, AZ · On-site

$19.50 - $25.75/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator ll Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

Navigator I

Phoenix, AZ · On-site

$19.50 - $25.75/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator I Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a ...

Navigator II

Phoenix, AZ · On-site

$19.50 - $25.75/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator ll Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

Navigator II

Phoenix, AZ · On-site

$19.50 - $25.75/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator ll Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

Navigator II

Phoenix, AZ · On-site

$19.50 - $25.75/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator ll Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

Navigator II

Phoenix, AZ · On-site

$19.50 - $25.75/hr

... treatment, and crisis services to individuals experiencing crisis, opioid use disorder ... Navigator ll Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering ...

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Crisis Navigator information

See salary details

$13

$22

$33

How much do crisis navigator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for crisis navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a crisis navigator?

To thrive as a Crisis Navigator, you need strong crisis intervention skills, knowledge of mental health resources, and relevant qualifications such as a degree in social work, psychology, or a related field. Familiarity with case management software, crisis hotlines, and risk assessment tools is often required. Exceptional communication, emotional resilience, and cultural competence set outstanding Crisis Navigators apart. These skills are essential for effectively supporting individuals in crisis, ensuring their safety, and connecting them to appropriate services.

What does a crisis navigator do?

A crisis navigator is a professional who provides immediate support and guidance to individuals experiencing mental health, emotional, or situational crises. They assess needs, develop safety plans, connect clients with appropriate resources, and often work in emergency or community settings, requiring strong communication and crisis intervention skills.

What is the difference between Crisis Navigator vs Crisis Counselor?

AspectCrisis NavigatorCrisis Counselor
Required CredentialsHigh school diploma or equivalent; some roles may require certificationTypically requires a bachelor's degree in psychology, social work, or related field; licensure or certification often preferred
Work EnvironmentCommunity outreach, emergency response settings, non-profit organizationsClinics, mental health facilities, hospitals, private practices
Employer & Industry UsageNon-profits, government agencies, crisis hotlinesMental health clinics, hospitals, private practices

While both Crisis Navigators and Crisis Counselors work in crisis intervention, Crisis Navigators primarily focus on guiding individuals to resources and providing immediate support, often in outreach or hotline settings. Crisis Counselors typically offer more in-depth therapeutic support and counseling in clinical environments. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by crisis navigators, and how can they manage these effectively?

Crisis Navigators often encounter high-pressure situations where clients are experiencing acute distress, requiring quick decision-making and strong emotional resilience. Balancing immediate support with long-term resource planning can be challenging, especially when coordinating with multiple agencies or community partners. To manage these challenges, effective communication, regular debriefing with team members, and ongoing training in crisis intervention techniques are essential. Many organizations also provide supervision and mental health resources to support Crisis Navigators in maintaining their own well-being.
More about Crisis Navigator jobs
What cities are hiring for Crisis Navigator jobs? Cities with the most Crisis Navigator job openings:
What states have the most Crisis Navigator jobs? States with the most job openings for Crisis Navigator jobs include:
What job categories do people searching Crisis Navigator jobs look for? The top searched job categories for Crisis Navigator jobs are:
Infographic showing various Crisis Navigator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

$18 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Ravenwood Health is hiring a full time Crisis Navigator to join our team due to exciting program expansion and our recent merger.
At Ravenwood Health, we are looking for professionals who are Ready to learn, grow, and serve with excellence; Reliable in their commitment to clients, colleagues, and quality care; and Connected to our mission of building healthier communities through compassion, collaboration, and person-centered support. These qualities reflect the core values that guide our work and define our culture.
When you join Ravenwood Health, you become part of a team that values your professional growth, recognizes your contributions, and empowers you to make a difference every day. Whether you are beginning your career or bringing years of experience, you will find opportunities to learn, lead, and positively influence the lives of those we serve.
If you are seeking more than just a job, if you are looking for meaningful work, supportive teammates, and the opportunity to change lives—we invite you to join Ravenwood Health, where every day is an opportunity to make a difference.
Full Time Benefits Include:
  • Generous PTO Package
  • Affordable and Comprehensive Benefits
  • Financial Security
  • CEUs, Education and Training:
JOB DESCRIPTION
Crisis Navigator:
Reporting to the Emergency Services Coordinator, the Crisis Navigator will serve as a point of contact for individuals experiencing mental health crises, emotional distress, or seeking support for themselves or a loved one.
Crisis Navigator Responsibilities:
  • Answer incoming crisis hotline calls, messages, and chats with professionalism and empathy.
  • De-escalate individuals in crisis using active listening, validation, and problem-solving techniques.
  • Determine the severity of a crisis, including screening for the risk of harm to self or others, and respond accordingly.
  • Collaborate with emergency responders, clinicians, and community resources when necessary.
  • Conduct risk determinations using standardized tools and guidelines.
  • Problem solving and navigation of services with clients and their families including hospitalization discharges.
  • Provide callers with appropriate referrals to mental health services, community resources, and emergency services when needed.
  • Providing case management services to individual clients or groups
  • Problem solving and navigation of services with clients and their families
  • Coordinating services with other providers
  • Participating with other clinical staff as a member of our interdisciplinary treatment team
Crisis Navigator Education and Experience:
  • Bachelor's degree in psychology, social work, or related field and/or three years minimum relevant work experience
  • Valid driver's license
  • Must be able to pass background check
  • Must possess exceptional professional boundaries.
EEO Statement:
Ravenwood Health is firmly committed to prohibiting discrimination based on race, color, sex, age, religion, ancestry, national origin, citizenship, disability, military status, sexual orientation, or genetic information throughout the employment process, from selection through termination. Ravenwood Health expects all employees, vendors, and associates to support the nondiscriminatory policies of Ravenwood Health.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Additional Eligibility
  • None
Physical Demands
The physical demands of this job including sitting for long periods of time, bending, and lifting no more than 20 pounds.
Travel and Schedule
Expectations Travel is primarily local, although some out-of-the-area may be expected for training purposes.
Occupational Risk of Exposure to Blood and/or OPIM
Level II - Moderate
EEO Statement
Ravenwood Health is firmly committed to prohibiting discrimination on the basis of race, color, sex, age, religion, ancestry, national origin, citizenship, disability, military status, sexual orientation, or genetic information throughout the employment process, from selection through termination. Ravenwood Health expects all employees, vendors, and associates to support the nondiscriminatory policies of Ravenwood Health.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.