Crisis Navigator Jobs (NOW HIRING)

Your story.  Our mission.  A perfect match. 

Your story.  Our mission.  A perfect match.   You have a place at OhioGuidestone, the state's leader in behavioral health! OhioGuidestone is the state’s leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future.  

Pay: $17.40-$28.00 an hour (depending on experience, license, knowledge and education. (pay depends on experience, license, knowledge and education).

• Plus monthly bonus outcome  based on productivity.

Benefits Include: 

• Clear career ladder for development path in various roles
• Competitive medical benefits including options for employee, family or employee + children!
• Free CEU training
• 10 paid holidays; three are exchangeable
• Flexible work schedules to support work/life balance
• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
• 401(k) with employer match option
• Employment Assistance Program (EAP)
• Mileage reimbursement
• Free licensure supervision
• Recognition and rewards
• UKG Wallet: Get paid after your shift!

 Essential Functions

• Provide individual, family and group counseling and psychotherapy to assigned caseload, which may include clients with severe and persistent mental illness and substance use disorders and/or may require specialty therapeutic services (e.g. IHBT, Maternal Depression, etc.).
• Complete documented evidence-based Treatment Plan after the first encounter with client and documented review of Plan and progress toward therapy goal(s)/objective(s) in each progress note thereafter.
• Develop and maintain a therapeutic relationship with client, family, and caregivers to provide them support as appropriate.
• Respond to mental health emergencies in a culturally responsive manner to support clients in a framework and manner that acknowledges their unique and intersecting personal and cultural identities.
• Identify appropriate interventions for clients in crisis, working effectively to access appropriate resources, and engaging community partners to develop an effective plan for supporting clients.
• Provide Community Psychiatric Supports and Treatment (CPST), SUD Targeted Case Management and Therapeutic Behavioral Services (TBS), and/or minor case management functions if needed.
• Serve as a liaison to coordinate, makes referrals, or arrange for appropriate community resources when needed, acts as an advocate for the client as needed.
• Actively participate in all treatment conferences and meetings for the clients; maintain ongoing frequent contact with other assigned OhioGuidestone professionals or outside agency professionals assigned to case.
• Accurately and promptly, document and maintain client and family interactions including, legal, financial, and clinical documentation within agency guidelines.
• Attend and participate in regular supervision.
• Maintain all required licenses.
• Exhibit positivity, flexibility, and a willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership, promote a team-based work environment and present the agency in the most positive light with all internal and external contacts.

Education & Experience: 

• LSW, LPC, or LMFT license and related educational requirement.
• Bachelor's degree from accredited program or higher.
• TWO (2) years experience working with adults, youth and families preferred.
• Knowledge of adult and youth based mental health principles preferred.

 Required Skills/Abilities

• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of emotional and mental dysfunctions.
• Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins.
• Effective interpersonal skills; ability to form relationships with diverse populations within diverse settings.
• Excellent time management skills; able to prioritize, comfortable in fast-paced environment with multiple clients.
• Proficient computer skills, including Electronic Health Records, Windows applications, Microsoft Office Suite, etc. 

Qualifications:

• Mission driven; strong desire to make an impact
• Effective interpersonal skills; able to speak effectively with individuals and/or groups of people
• Ability to customarily and regularly exercise discretion and good professional judgment
• Flexible; able to work days, evenings, and/or weekends, as desired to meet the needs of clients
• Ability to respond to urgent referrals and mental health crises in a timely, organized, and compassionate manner.
• Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
• Ability to maintain relevant, timely documentation as required.
• Effective computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc.
• Must be able to access work locations, offices, community settings, early learning programs, and homes as necessary, which may include ascending/descending stairs.
• Possess a valid Ohio Driver’s License with a safe driving record and valid insurance.
• Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.

At OhioGuidestone, we demonstrate positive leadership, promote a team-based work environment and a culture of belonging.  

We also care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.