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Credit Union Jobs in Decatur, GA (NOW HIRING)

Georgia's Own Credit Union

Universal Banker I

Alpharetta, GA · On-site

$17.25 - $21.75/hr

Must be familiar with Credit Union policies and procedures in order to effectively handle/direct problems, complaints, and special situations while remaining compliant. * Performs a variety of ...

Georgia's Own Credit Union

Universal Banker I

Lilburn, GA · On-site

$16.50 - $20.75/hr

Must be familiar with Credit Union policies and procedures in order to effectively handle/direct problems, complaints, and special situations while remaining compliant. * Performs a variety of ...

Georgia's Own Credit Union

Universal Banker I

Lilburn, GA · On-site

$16.50 - $20.75/hr

Must be familiar with Credit Union policies and procedures in order to effectively handle/direct problems, complaints, and special situations while remaining compliant. * Performs a variety of ...

Georgia's Own Credit Union

Universal Banker

Atlanta, GA · On-site

$23/hr

Must be familiar with Credit Union policies and procedures in order to effectively handle/direct problems, complaints, and special situations while remaining compliant. * Performs a variety of ...

Delta Community Credit Union

Home Loan Processor

Atlanta, GA · On-site

$38K - $52K/yr

The Home Loan Processor must apply knowledge of Fannie Mae and Delta Community Credit Union underwriting guidelines and federal and state mortgage compliance regulations in the accurate and timely ...

Delta Community Credit Union

Home Loan Processor

Atlanta, GA · On-site

$38K - $52K/yr

The Home Loan Processor must apply knowledge of Fannie Mae and Delta Community Credit Union underwriting guidelines and federal and state mortgage compliance regulations in the accurate and timely ...

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All JobsCredit Union JobsCredit Union Jobs in Decatur, GA

Credit Union information

See Decatur, GA salary details

$12

$31

$93

How much do credit union jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for credit union in Decatur, GA is $31.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $18.80 per hour, depending on experience, location, and employer.

What skills are needed for credit union jobs?

Credit union jobs typically require strong customer service skills, financial knowledge, and attention to detail. Employees should be proficient with banking software and have good communication abilities. Certifications such as a credit union or banking-specific license can also be beneficial.

What are the key skills and qualifications needed to thrive as a Credit Union Member Service Representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

Is working at a credit union a good career?

Working at a credit union can be a stable and rewarding career, offering opportunities in customer service, financial advising, and management. Employees often benefit from a community-focused environment, competitive benefits, and opportunities for advancement with relevant skills and certifications. Job satisfaction depends on individual interests in finance and service roles.

What qualifications do I need to work in a bank?

To work in a bank, such as a credit union, candidates typically need a high school diploma or equivalent; some roles may require a college degree or relevant certifications. Customer service skills, basic financial knowledge, and proficiency with banking software are also important. Specific positions may have additional requirements or preferred qualifications.

How much do credit unions pay employees?

Employees at credit unions typically earn between $35,000 and $60,000 annually, depending on the role, experience, and location. Entry-level positions such as tellers often start around minimum wage, while management roles can pay significantly more. Compensation may also include benefits like health insurance and retirement plans.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.
What are the most commonly searched types of Credit jobs in Decatur, GA? The most popular types of Credit jobs in Decatur, GA are:
What are popular job titles related to Credit Union jobs in Decatur, GA? For Credit Union jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Credit Union jobs in Decatur, GA look for? The top searched job categories for Credit Union jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Credit Union jobs? Cities near Decatur, GA with the most Credit Union job openings:
Credit Union jobs near you
Universal Banker I

Universal Banker I

Georgia's Own Credit Union

Douglasville, GA • On-site

$16 - $20/hr

Full-time

Posted 8 days ago

Job description

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today.
SUMMARY:
The Universal Banker I combines the roles of a teller and seller to provide exceptional service to both members and potential members. You will serve as a knowledgeable resource, assisting with a wide range of financial needs, including account openings, transactions, loans, and other credit union services. By building strong relationships, you'll recommend appropriate products, resolve issues, and ensure a seamless, positive experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Greet members in a welcoming manner and ensure they feel valued and connected to Georgia's Own Credit Union, whether in person, over the phone, or digitally.
  • Receives and processes financial transactions including deposits, withdrawals, check cashing, loan/credit card payments and loan advances, issuing savings/cashier's checks, and redeeming savings bonds.
  • Personally, maintains a balancing record in accordance with the teller balancing standards.
  • Must be familiar with Credit Union policies and procedures in order to effectively handle/direct problems, complaints, and special situations while remaining compliant.
  • Performs a variety of miscellaneous tasks including but not limited to: balancing ATM, executing branch capture, completing branch recap(s), maintenance of member accounts, processing night depository transactions and acting as the vault teller.
  • Demonstrate full working knowledge of all branch technology and systems, including but not limited to ATMs, Cash Recyclers, Debit Card Instant Issue, Check Scanning, ITMs and Glory Teller Machines.
  • Support and contribute to satisfactory branch operational ratings and corporate audits while complying with federal, state and local laws.
  • Opens and closes Consumer and Business Membership accounts.
  • Performs all duties necessary to help members with account maintenance and concern/problem resolutions related to membership.
  • Notarizes, if authorized.
  • Processes loan applications through appropriate system(s). Notifies members of loan decisions,
  • processes and reviews documentation, delivers, and witnesses signing of loan documents.
  • Perform teller transactions by running teller cashbox as needed.
  • Assess each member's financial needs through thoughtful, consultative questions, and recommend deposit products (checking, savings, IRAs, CDs, etc.) that best align with their goals.
  • Go beyond transactional processes by collaborating with internal experts to provide creative solutions to members' needs, resolving issues and improving their overall financial well-being.
  • Document member interactions and financial needs in the IRM system, ensuring that follow-up is timely and relevant to their current or future needs.
  • Educate members on the full range of services available, explaining the credit union difference and how it benefits their membership, while ensuring they understand when and how to utilize these services.
  • Take a consultative approach to lending by asking questions to identify suitable loan products for members' needs, including personal loans, auto loans, and mortgages.
  • Gather necessary member information and submit accurate loan documentation that meets all compliance requirements, working closely with centralized lending teams.
  • Maintain an organized follow-up plan in the IRM system, ensuring timely communication with members regarding loan statuses or any additional service needs.
  • Participate in ongoing training and development to enhance your skills in universal banking, customer service, and compliance requirements.
  • Ensure all financial transactions and loan applications adhere to the Credit Union's operational procedures, regulatory standards, and risk management protocols.
  • Collaborate with branch team members to improve efficiency, increase member satisfaction, and maintain a high standard of service, while supporting operational and safety procedures.
  • Provide inbound and outbound telephone services, as necessary to members including transactions, disseminating information, problem resolution and applicable product/service suggestions.
  • Perform other duties as may be assigned.

EDUCATIONAL AND WORK EXPERIENCE REQUIREMENTS:
  • High school diploma and equivalent years of experience. Bachelor's degree preferred.
  • One to three years' experience in a financial branch environment or experience comparable within the financial industry or a retail sales environment.
  • Provide coverage at other branches when necessary and work Saturday rotation schedule.
  • Ability to communicate with members and others at all levels of the Credit Union, in both written and verbal formats.
  • Experience with the loan application process and standard or typical internal operating policies and procedures.
  • Knowledge of current industry offers, market trends, competitors, and Credit Union lending and member service policies and procedures.
  • Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, ratios, etc.).
  • Demonstrates analytical thinking, problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues.
  • Working knowledge of Microsoft Word, Excel and Power Point software applications.
  • Candidates must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background.

ADDITIONAL/IMPORTANT SKILLSETS:
  • Member Focus - builds member confidence, is committed to increasing member satisfaction, sets achievable member expectations, assumes responsibility for solving members problems, ensures commitments to members are met, solicits opinions and ideas from members, responds to internal customers
  • Acting with Integrity - Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments
  • Teamwork - Has good listening skills; interacts with people effectively and builds strong relationships within own team and across groups; is flexible/open-minded; meets deadlines and responsibilities; listens to others and values opinions; helps team leader to meet goals; puts group goals ahead of own goals; promotes a positive team atmosphere. Solicits performance feedback and handles constructive criticism.
  • Dependability - Reliable to team and credit union; completes work in a timely and consistent matter; meets commitments; works independently and as part of the greater team; takes personal responsibility for job performance and accepts accountability; handles change; sets personal standards; stays focused under pressure; meets attendance/punctuality requirements.
  • Work Standards - Sets and maintains high performance standards; pays close attention to detail, accuracy and completeness of work; is committed to excellence; shows concern for all aspects of the job and follows up on work outputs; looks for improvements continuously and owns/acts on challenges and pro-actively recommends solutions
  • Decision Making/Judgement - Makes sound decisions that impact and support the business, financial or otherwise.
  • Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when appropriate, and communicates decisions to others.

PHYSICAL REQUIREMENTS:
To perform this job successfully, the employee must be able to perform each essential job duty satisfactorily. All employees must be able to communicate face to face or through technology with or without reasonable accommodation. Employee will be in an office environment (well-lighted, heated, and air-conditioned) typically stationed at a desk or table. Employee will be asked to sit and stand for various increments of time, and to lift/push up 10 lbs. Clerical office duties on various forms of technology are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
All positions that have lending responsibilities must comply with all requirements under the SAFE ACT, as well as the Credit Union's policies and procedures related to the SAFE ACT. This includes an obligation on the employee's part to ensure that NMLA registration pertaining to the SAFE ACT is kept current. The employee must notify the Credit Union within 30 days of any changes that need to be reflected on the NMLS registry.
Georgia's Own Credit Union is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Consistent with obligations under federal law, every company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance women, minorities, disabled veterans, special disabled veterans, veterans of the Vietnam era, and other eligible veterans.
We are an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.

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