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Credit Union Jobs in Decatur, GA (NOW HIRING)

VyStar Credit Union

Relationship Specialist

Smyrna, GA · On-site

We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online ...

Georgia's Own Credit Union

Universal Banker

Atlanta, GA · On-site

$23/hr

Must be familiar with Credit Union policies and procedures in order to effectively handle/direct problems, complaints, and special situations while remaining compliant. * Performs a variety of ...

Georgia's Own Credit Union

Universal Banker I

Lilburn, GA · On-site

$16.50 - $20.75/hr

Must be familiar with Credit Union policies and procedures in order to effectively handle/direct problems, complaints, and special situations while remaining compliant. * Performs a variety of ...

Georgia's Own Credit Union

Universal Banker I

Smyrna, GA · On-site

$17.50 - $22/hr

Must be familiar with Credit Union policies and procedures in order to effectively handle/direct problems, complaints, and special situations while remaining compliant. * Performs a variety of ...

Credit Union Business Services, LLC

Be Seen First

Commercial Loan Administrator

Peachtree Corners, GA · On-site

$65K - $75K/yr

Credit Union Business Services ("CUBS") specializes in providing commercial real estate mortgages on behalf of credit unions. With a commitment to an exemplary reputation, we empower borrowers and ...

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See Decatur, GA salary details

$12

$31

$93

How much do credit union jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for credit union in Decatur, GA is $31.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Union Member Service Representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

Are credit unions good to work at?

Credit union jobs are often considered good due to their community-focused environment, competitive benefits, and opportunities for advancement. Employees typically value the collaborative culture and the chance to serve members directly, with roles often requiring customer service skills and financial knowledge. Overall, many find working at a credit union to be a stable and rewarding career choice.

What jobs pay 10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree include roles such as commercial pilot, real estate broker, sales manager, or skilled trades like electricians and plumbers with experience. These positions often require specialized training, certifications, or extensive experience rather than formal college degrees.

How much do credit union employees make?

The average salary for credit union employees varies by role and experience, with tellers earning around $30,000 to $40,000 annually and managers earning $50,000 to $80,000 or more. Entry-level positions typically start at or slightly above minimum wage, while specialized roles or those with certifications can earn higher salaries. Compensation also depends on the size and location of the credit union and may include benefits such as health insurance and retirement plans.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What qualifications do you need to work at a credit union?

To work at a credit union, candidates typically need a high school diploma or equivalent; some positions may require post-secondary education or relevant certifications. Customer service skills, financial knowledge, and proficiency with banking software are also important. Specific roles such as loan officers or financial advisors may require additional licenses or certifications.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.
What are the most commonly searched types of Credit jobs in Decatur, GA? The most popular types of Credit jobs in Decatur, GA are:
What job categories do people searching Credit Union jobs in Decatur, GA look for? The top searched job categories for Credit Union jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Credit Union jobs? Cities near Decatur, GA with the most Credit Union job openings:
Credit Union jobs near you
Relationship Specialist

Relationship Specialist

VyStar Credit Union

Smyrna, GA • On-site

Full-time

Retirement

Posted 4 days ago

VyStar Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
* SELECTION PROCESS:
As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months.
ACCOUNTABILITY STATEMENT
The Relationship Specialist's responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship-building position must be able to describe VyStar Credit Union's value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals.
ESSENTIAL RESPONSIBILITIES
  • Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively.
  • Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs.
  • Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately.
  • Handle personal and business account transactions, open accounts, and process various types of loan applications.
  • Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance.
  • Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes.
  • Support and participate in all Credit Union initiatives and campaigns.
  • Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
  • Work with relative independence to accomplish tasks.
  • Exhibit a high degree of integrity, trustworthiness, and professionalism always.
  • Exude a positive and professional attitude with members and partners consistently.
  • Resolve member problems independently, seeking to find ways to a "yes" whenever possible, and escalating more complex concerns.
  • Embrace VyStar's Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments.
  • Actively lead by example through community service supporting the VyStar brand.
  • Utilize excellent verbal and written communication skills.
  • Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service.
  • Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union's products and services, resulting in booked sales.
  • Address and overcome objections effectively while educating members about the wide array of offerings available.
  • Perform other duties as assigned.
  • All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

JOB QUALIFICATIONS
EDUCATION
  • High School Diploma/GED is required.
  • Associate's degree is preferred.

EXPERIENCE
  • Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution.

KNOWLEDGE, SKILLS & ABILITIES
  • Ability to process accurate transactions and requests.
  • Must possess and utilize excellent listening skills, verbal, and written communications skills.
  • Proficient in the use of the Internet and Microsoft Office.
  • Must have an outgoing personality and a strong desire to help people.
  • Must be professional in appearance and attitude.
  • Must be able to handle many tasks in a fast-paced environment.
  • Must possess strong critical thinking and decision-making abilities.
  • Strong communication skills and a genuine passion for sales are essential for success in this role.
  • May stand throughout entire shift in order to assist members or other staff.

DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
ADDITIONAL JOB DESCRIPTION
Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.
  • Focus Focus your full attention by carefully listening to and observing your client or member.
  • Connect Consistently be friendly and approachable. Demonstrate you care.
  • Understand Listen empathetically and ask questions. (70%/30%)
  • Counsel Recommend solutions based on your client's or member's needs and objectives.
  • Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action.

VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources

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