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Credit Union Jobs in Decatur, GA (NOW HIRING)

Universal Banker I

Morrow, GA ยท On-site

$23/hr

Must be familiar with Credit Union policies and procedures in order to effectively handle/direct problems, complaints, and special situations while remaining compliant. * Performs a variety of ...

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Credit Union information

See Decatur, GA salary details

$12

$31

$93

How much do credit union jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for credit union in Decatur, GA is $31.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $18.80 per hour, depending on experience, location, and employer.

What skills are needed for credit union jobs?

Credit union jobs typically require strong customer service skills, financial knowledge, and attention to detail. Employees should be proficient with banking software and have good communication abilities. Certifications such as a credit union or banking-specific license can also be beneficial.

What are the key skills and qualifications needed to thrive as a Credit Union Member Service Representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

Is working at a credit union a good career?

Working at a credit union can be a stable and rewarding career, offering opportunities in customer service, financial advising, and management. Employees often benefit from a community-focused environment, competitive benefits, and opportunities for advancement with relevant skills and certifications. Job satisfaction depends on individual interests in finance and service roles.

What qualifications do I need to work in a bank?

To work in a bank, such as a credit union, candidates typically need a high school diploma or equivalent; some roles may require a college degree or relevant certifications. Customer service skills, basic financial knowledge, and proficiency with banking software are also important. Specific positions may have additional requirements or preferred qualifications.

How much do credit unions pay employees?

Employees at credit unions typically earn between $35,000 and $60,000 annually, depending on the role, experience, and location. Entry-level positions such as tellers often start around minimum wage, while management roles can pay significantly more. Compensation may also include benefits like health insurance and retirement plans.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.
What are the most commonly searched types of Credit jobs in Decatur, GA? The most popular types of Credit jobs in Decatur, GA are:
What are popular job titles related to Credit Union jobs in Decatur, GA? For Credit Union jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Credit Union jobs in Decatur, GA look for? The top searched job categories for Credit Union jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Credit Union jobs? Cities near Decatur, GA with the most Credit Union job openings:
COLLECTIONS ASSISTANT

COLLECTIONS ASSISTANT

CREDIT UNION OF ATLANTA

Atlanta, GA โ€ข On-site

Other

Re-posted 12 days ago


Job description

Description

Job Function: Maintain and follow-up with member issues, provide excellent service and support different functions related to Collection Department. To protect the assets of the Credit Union and the credit reputation of the member, when possible.


Responsibilities and Duties

  • Provide excellent Member service.
  • E-Oscar updates
  • Establish/maintain interdepartmental relationships to ensure proper account maintenance/resolutionย 
  • Perform daily monitoring and collection of negative accounts and loans, from first date of delinquency through charge off while updating/maintaining all necessary monitoring systems, including Overdraft Privilege.
  • Generate letters daily as required for the department.
  • File Lawsuits and maintain follow updates and assignment.
  • Resolve any collateral or any other insurance issues.
  • Contact delinquent members by telephone or mail, to discuss their accountsย 
  • Update and log activity on accounts through delinquent loan recovery system
  • Track the Credit Union in any court actions instituted by the Credit Union attorneys on delinquent loans, as directed
  • Follow up on insurance, collateral and GAP and apply them accordingly.
  • File bankruptcy claims and follow -up with attorneys on legal actionย 
  • Develop a clear understanding of Credit Union history, philosophy, organization, By-laws, and operational proceduresย 
  • Track Deferment, restructure and Modifications and follow up on required documentsย 
  • Report to collection manager any issues and/or concerns about member dissatisfaction. process insurance claims and payments as needed.
  • Process payments from bankruptcy trustees and from Collections vendor
  • Maintain accurate records of all required logs/reports
  • Properly protect member information and fully abide by all governing rules/regulationsย 
  • All other duties as assigned by Manager


Requirements

QUALIFICATIONS:

EDUCATION: High School Graduate

SKILLS:

  • Collection experienceย 
  • Accounting experience preferred
  • Computer skills, Microsoft Word and Excel
  • Organization and time management skills; ability to meet deadlines
  • Ability to work independently without direct supervision
  • This position is in office (Non-remote)