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Credit Union Jobs in Baton Rouge, LA (NOW HIRING)

Essential Credit Union

Branch Support Specialist

Gonzales, LA · On-site

$16.50 - $21.50/hr

Position Purpose Accountable for the maintenance of the files and records for the credit union. Duties include, but are not limited to, general clerical functions such as filing, photocopying ...

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Credit Union information

See Baton Rouge, LA salary details

$12

$31

$92

How much do credit union jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for credit union in Baton Rouge, LA is $31.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.46 per hour, depending on experience, location, and employer.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are the most commonly searched types of Credit jobs in Baton Rouge, LA?

The most popular types of Credit jobs in Baton Rouge, LA are:

What are popular job titles related to Credit Union jobs in Baton Rouge, LA?

For Credit Union jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Credit Union jobs in Baton Rouge, LA look for?

The top searched job categories for Credit Union jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Credit Union jobs?

Cities near Baton Rouge, LA with the most Credit Union job openings:

Credit Union jobs near you
Infographic showing various Credit Union job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $65,104 per year, or $31.3 per hour.

Member Service Representative

Neighbors Federal Credit Union

Baton Rouge, LA • On-site

Other

Re-posted 14 days ago

Job description

POSITION SUMMARY
Responsible for providing superior financial services to all current and potential credit union members. Responsible for strengthening existing member relationships as well as gaining new growth for the credit union. Responsible for activities pertaining to sales and service to include but not limited to new accounts, lending, member inquiries and problem resolution. Maintain a working knowledge of all credit union products, services and operations. Support a sales and service culture.
ESSENTIAL FUNCTIONS
  1. Represent the credit union to members in a courteous, professional manner.
  2. Contribute to the fulfillment of branch and credit union sales and service goals.
  3. Make proactive contacts to existing and prospective members.
  4. Identify and expand the members' products per household (share of wallet).
  5. Deliver consultative member experience to uncover needs relating to members personal financial goals. Make product and service recommendations based on those needs.
  6. Profile existing and prospective members to identify needs in order to provide sound financial information to recommend financial planning services and make referrals to business lines when appropriate.
  7. Evaluate the credit worthiness of members in regards to approval of various credit union products and services.
  8. Support branch performance plan designed to increase member loyalty resulting in a world class Net Promotor Score.
  9. Provide informed, accurate professional, friendly service and support to all internal and external members.
  10. Perpetuate an atmosphere of teamwork in the branch through the demonstration of support of Neighbors, its strategic plan and the individual branch goals.
  11. Assist management in balancing ITMs and Recycler.
  12. Comply with all regulatory issues.
  13. Maintain knowledge of and comply with Bank Secrecy Act as it relates to this position.
  14. Perform other duties and responsibilities as required or assigned by management.

KNOWLEDGE, SKILLS AND ABILITIES
  • Ability to read and write.
  • Ability to count and deal with numbers and details effectively.
  • Ability to effectively and efficiently communicate orally, in writing, and by phone.
  • Ability to provide courteous and professional service to members and community partners.
  • Ability to learn, apply, and communicate knowledge of credit union products, services, policies and procedures.
  • Ability to analyze situations related to position in order to make sound decisions.
  • Ability to adapt well to a fast- paced and changing environment.
  • Ability to work well with a team or alone.
  • Ability to portray professional image.
  • Ability to learn, apply and communicate knowledge of teller department policies and procedures.
  • Ability to input and retrieve data from computer.
  • Ability to multi-task by operating multiple monitors and software systems simultaneously.
  • Ability to use and learn office machines (i.e., copier, scanner, terminals).
  • Exceptional interpersonal and communication skills.
  • Excellent member service skills.
  • Strong sales and service attitude.
  • Ability, willingness and flexibility to work in multiple branches.
  • Ability to obtain and maintain NMLS ID.

MINIMUM QUALIFICATIONS
High School diploma or equivalent required; college degree or some college coursework completed preferred. Two years' experience with a strong emphasis on member service experience in a credit union or other financial institution preferred.
Salary: DOE
FLSA Status: Non-Exempt
Reports to: Branch Manager
Location(s): Howell Place Branch

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