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Credit Collections Associate Jobs in Ohio (NOW HIRING)

Must have two years of healthcare billing, collections, or access experience or banking collections ... Basic knowledge of accounting principles, including debits and credits required. * Ability to ...

Must have two years of healthcare billing, collections, or access experience or banking collections ... Basic knowledge of accounting principles, including debits and credits required. * Ability to ...

Must have two years of healthcare billing, collections, or access experience or banking collections ... Basic knowledge of accounting principles, including debits and credits required. * Ability to ...

Must have two years of healthcare billing, collections, or access experience or banking collections ... Basic knowledge of accounting principles, including debits and credits required. * Ability to ...

Must have two years of healthcare billing, collections, or access experience or banking collections ... Basic knowledge of accounting principles, including debits and credits required. * Ability to ...

Must have two years of healthcare billing, collections, or access experience or banking collections ... Basic knowledge of accounting principles, including debits and credits required. * Ability to ...

Must have two years of healthcare billing, collections, or access experience or banking collections ... Basic knowledge of accounting principles, including debits and credits required. * Ability to ...

Must have two years of healthcare billing, collections, or access experience or banking collections ... Basic knowledge of accounting principles, including debits and credits required. * Ability to ...

Must have two years of healthcare billing, collections, or access experience or banking collections ... Basic knowledge of accounting principles, including debits and credits required. * Ability to ...

Must have two years of healthcare billing, collections, or access experience or banking collections ... Basic knowledge of accounting principles, including debits and credits required. * Ability to ...

Must have two years of healthcare billing, collections, or access experience or banking collections ... Basic knowledge of accounting principles, including debits and credits required. * Ability to ...

Showing results 41-60

Credit Collections Associate information

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in Ohio? The most popular types of Credit Collections jobs in Ohio are:
What job categories do people searching Credit Collections Associate jobs in Ohio look for? The top searched job categories for Credit Collections Associate jobs in Ohio are:
What cities in Ohio are hiring for Credit Collections Associate jobs? Cities in Ohio with the most Credit Collections Associate job openings:
Infographic showing various Credit Collections Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Risk Management - Wealth Management Credit Forecasting - Vice President

JPMorgan Chase & Co.

Columbus, OH • On-site

Full-time

Medical, Retirement

Re-posted 12 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks


Job description


The Credit Forecasting Team is at the heart of the firm's financial strategy, driving pivotal processes around credit, capital, and climate risk. We estimate future credit losses for the consumers and small businesses across our Auto, Business Banking, Credit Card, Home Lending, Wealth Management and International Consumer Bank (ICB) portfolios. We provide critical insights and analysis on our credit losses across a range of macroeconomic scenarios and monitor key emerging risks while partnering closely internal teams such as Finance and Strategy.
As a Wealth Management Credit Forecasting Vice President, within Consumer & Community Banking (CCB) Risk, you will be responsible for managing a team of two Associates, owning the quarterly allowance process, leading analyses to assess the performance of our product portfolio and collaborating with a number of stakeholders in risk, finance, legal and the business. This is an exciting opportunity to contribute to our team's success and develop your skills in a fast-paced environment.
Job Responsibilities
  • Manage a team of 2 resources (India-based)
  • Own credit forecasts and analysis for internal and external exercises, such as budget, CECL, Firmwide Risk Appetite and CCAR (stress testing)
  • Create presentations for senior management and present the analysis with a clear storyline and data support
  • Lead cross-functional communications with Risk Management, Finance, Product, Legal and Collections on portfolio performance and strategic initiatives
  • Ensure appropriate documentation and controls are in place
  • Drive innovation agenda through automation and process enhancement

Required qualifications, capabilities, and skills
  • Minimum 7 years of Risk Management, Finance and/or Consulting experience
  • Ability to present complex and technical concepts in a clear, simple and concise manner to manage frequent interactions outside immediate team and senior management
  • Ability to manage multiple priorities to high standards and to deliver high quality results within tight deadlines

Preferred qualifications, capabilities, and skills
  • Experience in Wealth Management or Private Banking

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

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