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Credit Card Customer Service Jobs in Indiana (NOW HIRING)

Teller

Greenwood, IN · On-site

$18 - $18.50/hr

... credit union's products and services, contributing to customer satisfaction and retention. Your ... Process various member transactions - deposits, withdrawals, loans and credit card cash advances ...

Teller

Avon, IN · On-site

$18 - $18.50/hr

... credit union's products and services, contributing to customer satisfaction and retention. Your ... Process various member transactions - deposits, withdrawals, loans and credit card cash advances ...

Teller

Indianapolis, IN · On-site

$18 - $18.50/hr

... credit union's products and services, contributing to customer satisfaction and retention. Your ... Process various member transactions - deposits, withdrawals, loans and credit card cash advances ...

Teller

Marion, IN · On-site

$18 - $18.50/hr

... credit union's products and services, contributing to customer satisfaction and retention. Your ... Process various member transactions - deposits, withdrawals, loans and credit card cash advances ...

Teller

Greenwood, IN · On-site

$18 - $18.50/hr

... credit union's products and services, contributing to customer satisfaction and retention. Your ... Process various member transactions - deposits, withdrawals, loans and credit card cash advances ...

As a Credit Specialist, you provide superior service at all times to our dealerships and customers ... Verify all applicant documents, score card attributes, overall deal structure and estimates for ...

Credit Specialist

Fort Wayne, IN · On-site

$16 - $18/hr

As a Credit Specialist, you provide superior service at all times to our dealerships and customers ... Verify all applicant documents, score card attributes, overall deal structure and estimates for ...

Customer Service Rep. / Cashier

Richmond, IN · On-site

$11.50 - $15.25/hr

... customer. Offering that great level of service is what will set you apart from others in this very ... Handle registers cash, credit card and EBT transactions promptly and in accordance with established ...

Customer Service Rep. / Cashier

Richmond, IN · On-site

$11.50 - $15.25/hr

... customer. Offering that great level of service is what will set you apart from others in this very ... Handle registers cash, credit card and EBT transactions promptly and in accordance with established ...

Customer Service Rep. / Cashier

Liberty, IN · On-site

$12.25 - $16.25/hr

... customer. Offering that great level of service is what will set you apart from others in this very ... Handle registers cash, credit card and EBT transactions promptly and in accordance with established ...

Customer Service Rep. / Cashier

New Castle, IN · On-site

$11.75 - $15.25/hr

... customer. Offering that great level of service is what will set you apart from others in this very ... Handle registers cash, credit card and EBT transactions promptly and in accordance with established ...

Customer Service Rep. / Cashier

Richmond, IN · On-site

$11.50 - $15.25/hr

... customer. Offering that great level of service is what will set you apart from others in this very ... Handle registers cash, credit card and EBT transactions promptly and in accordance with established ...

Showing results 41-60

Credit Card Customer Service information

See Indiana salary details

$12

$22

$31

How much do credit card customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for credit card customer service in Indiana is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is a credit card customer service?

A Credit Card Customer Service job involves assisting cardholders with account inquiries, billing issues, payments, disputes, and fraud concerns. Representatives provide support via phone, chat, or email, helping customers understand their card benefits, rewards, and terms. They also handle lost or stolen card reports and guide customers through troubleshooting transactions. Excellent communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in credit card customer service, and why are they important?

To excel in Credit Card Customer Service, you need strong communication, problem-solving abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and credit card processing systems is typically required. Outstanding patience, active listening, and conflict resolution skills help you stand out when assisting diverse customers. These abilities are crucial for resolving account issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the typical daily responsibilities of a credit card customer service representative?

As a Credit Card Customer Service representative, your daily tasks typically include answering customer inquiries by phone or chat, resolving concerns related to billing, card activation, payments, and lost or stolen cards. You will often work closely with other departments to resolve complex account issues and may need to provide clear guidance to customers about credit card features or fraud protection. The role also involves documenting interactions and ensuring accurate record-keeping in the company's customer management systems. Working in this position, you’ll develop expertise in both technical systems and customer care, providing a dynamic environment ideal for building transferable skills.

What are the most commonly searched types of Credit Card Customer Service jobs in Indiana? The most popular types of Credit Card Customer Service jobs in Indiana are:
What are popular job titles related to Credit Card Customer Service jobs in Indiana? For Credit Card Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Credit Card Customer Service jobs in Indiana look for? The top searched job categories for Credit Card Customer Service jobs in Indiana are:
Infographic showing various Credit Card Customer Service job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,903 per year, or $22.1 per hour.

$18 - $18.50/hr

Full-time

Re-posted 21 days ago


Indiana Members Credit Union rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description


Summary/objective

As a Teller, you will serve as the primary point of contact for members at Indiana Members Credit Union, ensuring a positive and efficient banking experience. Your role is critical in processing a variety of financial transactions accurately and securely, including deposits, withdrawals, and payments. You will be responsible for maintaining the integrity of cash handling procedures and adhering to regulatory compliance standards. Additionally, you will identify members’ needs and provide information about the credit union’s products and services, contributing to customer satisfaction and retention. Your attention to detail and excellent communication skills will help foster trust and build lasting relationships with members.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Process various member transactions – deposits, withdrawals, loans and credit card cash advances, various types of loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms
  • Access safe deposit boxes when applicable
  • Handle and maintain security of large amounts of cash
  • Communicate with all back-office departments for assistance and member requests
  • Open and close various types of accounts, certificates, etc.
  • Create/order ATM/Debit cards for members
  • Process stop payments, print statements and histories for members.
  • Remote Capture of checks
  • Balance cash drawer daily
  • Assist with night deposits and ATM deposits
  • Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies

Competencies

  • Fluent in the English language
  • Basic computer and technology skills
  • Attention to detail, maintain adaptability, flexibility and organizational skills
  • Excellent interpersonal and customer service skills
  • Honest, accountable, maintains confidentiality
  • Skilled in use of core system, CRM and imaging once training is completed.

Supervisory responsibilities

None

Work environment

Retail branch

Physical demands

  • May require standing or sitting for an extended period of time
  • Extended period of time viewing computer monitor
  • Handling – ability to touch, feel, lift, operate and control equipment, tools and objects with the hands
  • Reaching
  • Carrying, lifting up to 25 lbs.

Travel required

Minimal to none

Required education and experience

  • High school diploma, GED or equivalent
  • Previous cash handling and customer service experience

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



What Indiana Members Credit Union employees say

Pay

Hours and flexibility

Workplace

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