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Credit Balance Analyst Jobs (NOW HIRING)

... reversals and credit balance adjustments. * Process Member Work Requests (MWRs) for routine ... Demonstrated analytical and problem-solving skills. * Able toinitiateand embrace change.

... credit balance resolution. Assists leadership with setting and maintaining goals within the ... Provides analysis on aged inventory for future checks and balances and timely resolution to PFS ...

... balance? Overview: Horizon Farm Credit is actively recruiting for an experienced Agribusiness ... Analyze financial information - accurately complete historical trends, pro-forma projections, debt ...

Credit Policy Analyst

Vacaville, CA · On-site

$90K - $132K/yr

The analyst will provide actionable insights to help the organization balance growth with sound credit practices, fostering a stable lending environment. Profile: * Creates and evaluates credit ...

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Credit Balance Analyst information

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$15

$29

$49

How much do credit balance analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for credit balance analyst in the United States is $29.92, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $33.65 per hour, depending on experience, location, and employer.

What is a credit balance analyst?

A Credit Balance Analyst is a finance professional responsible for reviewing and managing accounts that have a credit balance, often within healthcare or other billing-focused industries. Their primary duties include identifying and resolving credit balances, processing refunds, and ensuring compliance with company policies and regulatory guidelines. They analyze account discrepancies, communicate with clients or insurance companies, and help maintain accurate financial records. This role is crucial for preventing overpayments and ensuring that customers or patients are refunded promptly.

What are some common challenges faced by a credit balance analyst, and how can these be effectively managed?

Credit Balance Analysts often encounter challenges such as resolving complex account discrepancies, navigating frequent changes in billing regulations, and managing high volumes of accounts within tight deadlines. To effectively manage these challenges, strong organizational skills, attention to detail, and up-to-date knowledge of billing practices are essential. Collaborating closely with billing, collections, and customer service teams can also help streamline issue resolution and improve the overall accuracy of account reconciliations.

What are the key skills and qualifications needed to thrive as a credit balance analyst, and why are they important?

To thrive as a Credit Balance Analyst, you need strong analytical abilities, attention to detail, and knowledge of accounting or finance principles, often supported by a degree in finance, accounting, or a related field. Familiarity with financial management systems, spreadsheets (especially Microsoft Excel), and healthcare billing software is typically required. Excellent problem-solving skills, organizational abilities, and effective communication help you investigate discrepancies and work with cross-functional teams. These skills are crucial to accurately resolve account balances, maintain compliance, and support an organization's financial integrity.

What is the difference between Credit Balance Analyst vs Accounts Receivable Specialist?

AspectCredit Balance AnalystAccounts Receivable Specialist
Required CredentialsTypically a bachelor's degree in finance or accounting; certifications like CPA or CMA are a plusSimilar educational background; certifications are less common but beneficial
Work EnvironmentFinancial institutions, healthcare, or retail companies managing credit accountsCorporate finance departments, healthcare, or retail sectors handling invoicing and collections
Employer & Industry UsageUsed in industries with credit management needs, focusing on credit balances and discrepanciesCommon in industries managing customer payments and collections
Search & Comparison IntentUnderstanding credit account management and balance resolutionManaging receivables and customer payments

The main difference is that a Credit Balance Analyst focuses on resolving credit balance discrepancies and ensuring accurate account balances, while an Accounts Receivable Specialist manages invoicing, collections, and customer payments. Both roles require similar skills and work environments but serve different functions within financial operations.

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What cities are hiring for Credit Balance Analyst jobs?

Cities with the most Credit Balance Analyst job openings:

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Infographic showing various Credit Balance Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 80% Physical, 3% Hybrid, and 17% Remote job distribution, with an average salary of $62,243 per year, or $29.9 per hour.

Credit Card Specialist

Dearborn, MI • On-site

Full-time

Posted 19 days ago


Job description

The Opportunity: We are seeking a full time Credit Card Specialist to join our team. Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff. Provide direction and error resolution in compliance with federal regulations, affiliated card networks, and company policy and procedure.  

What You’ll Do: 

  • Provide research, problem-solving and phone support to staff through general and specialized phone queues.  
  • Process Member Work Requests (MWRs) for monetary adjustments to member accounts, such as misapplied payments, fee reversals and credit balance adjustments.  
  • Process Member Work Requests (MWRs) for routine maintenance to card records, including credit line changes, replacement card ordering, name changes, and approved new credit card accounts.  
  • Prepare written correspondence to members using approved templates.  
  • Monitor exception and file maintenance reports and take necessary action.  
  • Review preventative reports (i.e., MasterCard Alerts) within established timelines. Advise supervisor of potential high-risk alerts for possible changes in strategy parameters to the Compromised Card Action Plan.  
  • Comply with information security procedures to protect member information.  
  • Maintain knowledge of regulations (i.e., Reg Z, Reg E, Bank Secrecy Act, OFAC) and attend training for job related regulatory updates.  
  • Perform other duties as assigned.  

What You’ll Need:  

  • High school diploma or equivalent.
  • Six months to one year of customer service experience, preferably within a financial institution. 
  • Ability to manage multiple priorities.  
  • Proficient in Microsoft 365.   
  • Experience using Microsoft Excel.
  • Demonstrated analytical and problem-solving skills.   
  • Able toinitiateand embrace change.   
  • Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.