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Credit Balance Analyst Jobs (NOW HIRING)

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Credit Balance Analyst- Remote

Atlanta, GA · On-site +1

ESSENTIAL FUNCTIONS • Review credit balance reports for potential refunds to insurance companies and/or patients. • Transfer patient overpayment to existing patient balance if appropriate. • ...

Infinx Healthcare

Credit Balance Specialist

Analyze patient accounts with credit balances, validating overpayment accuracy by evaluating EOBs, remittance advices, payment history, COB sequencing, and expected reimbursement before processing ...

WVU Medicine

Manager Enterprise Credit Balance

The Credit Balance Manager for hospital and clinic operations is responsible for managing, analyzing, and resolving credit balances on patient accounts to ensure accurate financial reporting and ...

Harris

$25/hr

Responsible for analyzing insurance and patient payments posted to patient accounts to determine causes of credit balances. * Understands all aspects of payor contracts in terms of payments and ...

New

Harris

$25/hr

Responsible for analyzing insurance and patient payments posted to patient accounts to determine causes of credit balances. * Understands all aspects of payor contracts in terms of payments and ...

New

Harris

$25/hr

Responsible for analyzing insurance and patient payments posted to patient accounts to determine causes of credit balances. * Understands all aspects of payor contracts in terms of payments and ...

New

Harris

$25/hr

Responsible for analyzing insurance and patient payments posted to patient accounts to determine causes of credit balances. * Understands all aspects of payor contracts in terms of payments and ...

New

WVU Medicine

Credit Balance Specialist-PB

Responsible for resolution of credit balances and refunds. MINIMUM QUALIFICATIONS : EDUCATION ... Analytical skills necessary for problem solving 11. Knowledge of Fair Debt Collection Act. 12.

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Credit Balance Analyst information

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$15

$29

$49

How much do credit balance analyst jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for credit balance analyst in the United States is $29.92, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $33.65 per hour, depending on experience, location, and employer.

What is a credit balance analyst?

A credit balance analyst is a financial professional responsible for reviewing and resolving discrepancies in customer accounts where credits exceed debits, resulting in a positive balance. They analyze account data, identify errors, and work with billing or accounting teams to correct issues, often using accounting software and maintaining attention to detail. This role requires strong analytical skills and knowledge of financial regulations.

Will AI replace credit analyst?

AI can automate certain tasks performed by credit analysts, such as data analysis and risk assessment, increasing efficiency. However, human judgment, relationship management, and complex decision-making remain essential, so AI is more likely to augment rather than fully replace credit analysts in the near future.

What is the difference between Credit Balance Analyst vs Accounts Receivable Specialist?

AspectCredit Balance AnalystAccounts Receivable Specialist
Required CredentialsTypically a bachelor's degree in finance or accounting; certifications like CPA or CMA are a plusSimilar educational background; certifications are less common but beneficial
Work EnvironmentFinancial institutions, healthcare, or retail companies managing credit accountsCorporate finance departments, healthcare, or retail sectors handling invoicing and collections
Employer & Industry UsageUsed in industries with credit management needs, focusing on credit balances and discrepanciesCommon in industries managing customer payments and collections
Search & Comparison IntentUnderstanding credit account management and balance resolutionManaging receivables and customer payments

The main difference is that a Credit Balance Analyst focuses on resolving credit balance discrepancies and ensuring accurate account balances, while an Accounts Receivable Specialist manages invoicing, collections, and customer payments. Both roles require similar skills and work environments but serve different functions within financial operations.

Do credit analysts make good money?

Credit analysts typically earn a median annual salary that varies by experience, location, and industry, with many earning between $50,000 and $80,000. Senior or specialized credit analysts can earn higher salaries, and certifications like the CFA can enhance earning potential. The role often involves analytical skills, financial knowledge, and proficiency with credit reporting tools.

What are the key skills and qualifications needed to thrive as a Credit Balance Analyst, and why are they important?

To thrive as a Credit Balance Analyst, you need strong analytical abilities, attention to detail, and knowledge of accounting or finance principles, often supported by a degree in finance, accounting, or a related field. Familiarity with financial management systems, spreadsheets (especially Microsoft Excel), and healthcare billing software is typically required. Excellent problem-solving skills, organizational abilities, and effective communication help you investigate discrepancies and work with cross-functional teams. These skills are crucial to accurately resolve account balances, maintain compliance, and support an organization's financial integrity.

What are some common challenges faced by Credit Balance Analysts, and how can these be effectively managed?

Credit Balance Analysts often encounter challenges such as resolving complex account discrepancies, navigating frequent changes in billing regulations, and managing high volumes of accounts within tight deadlines. To effectively manage these challenges, strong organizational skills, attention to detail, and up-to-date knowledge of billing practices are essential. Collaborating closely with billing, collections, and customer service teams can also help streamline issue resolution and improve the overall accuracy of account reconciliations.

How much is the salary of a credit analyst?

The average salary of a credit analyst typically ranges from $50,000 to $70,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those in senior roles can earn over $80,000 annually.
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Credit Balance Analyst jobs near you
Infographic showing various Credit Balance Analyst job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $62,243 per year, or $29.9 per hour.
Credit Balance Analyst **REMOTE**

Credit Balance Analyst **REMOTE**

Crossroads Health LLC

Torrance, CA • On-site

$19 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

IS THIS POSITION RIGHT FOR YOU?

The ideal candidate is smart, organized, and currently working in a hospital Patient Financial Services (PFS) department and has 5+ years of claims, billing, collections, OR healthcare PFS experience and 5+ years of customer service experience with analyzing and solving customer problems. They desire a new challenge, working for a company where their talents are appreciated and advancement opportunities are based upon performance, not seniority. They love analyzing accounts, solving problems, and will work relentlessly to resolve every account accurately and efficiently.


This is an evergreen job posting. We continuously accept applications for this role as part of our ongoing hiring needs.


RESPONSIBILITIES:

Resolve credit balance accounts: Analyzing contracts, pulling all relevant documentation, and making all necessary calls to payers, patients, etc. as needed while ensuring compliance with regulations, unclaimed property laws, patient refund policies and contractual obligations.

Quality Assurance: Reviews all work for accuracy, adhering to provider and Crossroads Health internal controls to ensure 100% accuracy.

Request records, proof of timely filing, and other documents from hospital clients.

Prepare adjustment requests and back up documentation for hospital clients.

. Generate refund cover letters, UB's medical records, etc. as needed.

Assist clients with re-billing claims as needed for appeals.

Notate system of record thoroughly and accurately.

Other responsibilities as assigned.


MINIMUM REQUIREMENTS/QUALIFICATIONS:

High school diploma / GED (or higher)

Three (3) or more years of recent PFS experience.

High proficiency with computer and Windows PC applications

Understanding of medical terminology for billing and account resolution essential.

Ability to read, analyze, and interpret hospital medical bills, records, statutes, contracts and other relevant documents.

Experience with one or more EHR & supporting hospital systems, such as Epic, Cerner, Meditech, Athena, Paragon, ePremis, One Content, etc.

Experience with one or more of the following in a healthcare setting: credit balances, cash posting, pricing, claims review, or EOB review.

A focused, organized, and detail-oriented approach to work.

Excellent indirect and direct communication skills.

Ability to pass a thorough background check and drug screen.

Ability to perform critical work under deadlines.

Ability to work with minimal supervision.

Ability to work in a changing environment and handle multiple tasks.

Ability to travel occasionally (<10%), locally and nationally.


PREFERRED (NOT REQUIRED):

Bachelor's degree in a related field.

Certified Revenue Cycle Representative (CRCR).

Expert proficiency with Excel (pivot tables, etc.), InfoPath and Access.

Highly innovative individual, who is a bold decision maker, able to work in a dynamic and fast paced environment.


WORK ENVIRONMENT:

Extended periods of sitting at a computer and use of hands / fingers across keyboard or mouse, speaking, listening using a phone/headset. Business office environment with moderate noise level due to Representatives talking, computers, printers, and floor activity


ABOUT CROSSROADS HEALTH:

Crossroads Health is a revenue cycle company exclusively serving hospitals and healthcare providers. Our mission is to identify, analyze, and resolve EVERY CREDIT BALANCE to help healthcare PROVIDERS realize more revenue, meet compliance obligations, and limit future credits.


COMPENSATION & BENEFITS

Full-time. Pay $19-26 commensurate with experience. Paid training, vacation, and holidays. 401k, Medical, Vision, Dental.


Crossroads health is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

This employer participates in E-Verify and upon the start of employment will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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