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Credible Behavioral Health Jobs (NOW HIRING)

Brief Description ABOUT THE JOB As a part of the Application support team you will become familiar with Credible Behavioral Health (EHR) system and other supporting IT systems for Polk County Health ...

EHR Application Analyst

Dallas, OR ยท On-site

$66K - $84K/yr

Health Services Opening Date: 07/16/2026 Closing Date: Continuous Brief Description ABOUT THE JOB As a part of the Application support team you will become familiar with Credible Behavioral Health ...

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Credible Behavioral Health information

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$13

$27

$43

How much do credible behavioral health jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for credible behavioral health in the United States is $27.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $33.41 per hour, depending on experience, location, and employer.

What is the difference between Credible Behavioral Health vs Licensed Clinical Social Worker?

AspectCredible Behavioral HealthLicensed Clinical Social Worker
CredentialsTypically requires a certification or license related to behavioral health software or servicesRequires a master's degree in social work and state licensure (LCSW)
Work EnvironmentPrimarily software, healthcare organizations, mental health clinicsHospitals, clinics, private practices, community agencies
Industry UsageUsed by behavioral health providers for documentation, billing, and client managementProvides direct mental health services, therapy, and case management

Credible Behavioral Health focuses on behavioral health software solutions used by providers, while Licensed Clinical Social Workers deliver direct mental health care. Both roles are integral to mental health services but differ in credentials, work environment, and industry application.

What is a Credible Behavioral Health professional?

A Credible Behavioral Health professional is someone who works within the behavioral health industry using the Credible Behavioral Health electronic health records (EHR) platform. These professionals can include clinicians, case managers, administrative staff, and IT specialists who utilize the Credible software to manage patient records, schedule appointments, document treatment, and ensure compliance with healthcare regulations. Their goal is to improve the quality and efficiency of behavioral health services by leveraging technology. Understanding the Credible platform is essential for streamlining workflows, ensuring accurate data collection, and enhancing patient care.

What are the key skills and qualifications needed to thrive as a user of Credible Behavioral Health software, and why are they important?

To thrive as a user of Credible Behavioral Health software, you need a solid understanding of behavioral health workflows, clinical documentation, and compliance standards, often backed by experience in mental health or social services. Familiarity with the Credible platform, EHR systems, and relevant certifications such as HIPAA compliance are typically required. Strong attention to detail, adaptability, and effective communication skills help users navigate system updates and collaborate with multidisciplinary teams. These skills ensure accurate documentation, regulatory compliance, and efficient delivery of behavioral health services.

What are some common challenges faced by professionals working with Credible Behavioral Health software, and how can they be addressed?

Professionals using Credible Behavioral Health software often encounter challenges related to adapting to new digital workflows and ensuring accurate documentation within the platform. Transitioning from paper or other EHR systems can require a learning curve, particularly in customizing forms and reports to fit organizational needs. To overcome these challenges, it's helpful to participate in comprehensive training sessions, utilize support resources offered by Credible, and collaborate with IT or super-users within your team. Staying proactive about updates and best practices can also streamline your daily tasks and improve overall system efficiency.
More about Credible Behavioral Health jobs
Infographic showing various Credible Behavioral Health job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $56,657 per year, or $27.2 per hour.
Program Director, Credible Westchester

Program Director, Credible Westchester

Center for Community Alternatives

Westchester, NY โ€ข On-site

$80K - $85K/yr

Full-time

Posted 14 days ago


Job description

About the Organization
Center for Community Alternatives (CCA) supports and builds power with people across New York State who have been affected by mass incarceration, criminalization and community disinvestment. Through a statewide network of direct services, advocacy and organizing, and by supporting the leadership of directly-impacted people, we advance civil and human rights for all New Yorkers. CCA works to build a world where everyone has what they need to thrive.
Why Join the Team?
At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience, and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance.
CCA is launching Credible Westchester (CW), a new countywide initiative designed to serve Westchester's most vulnerable and at-risk residents. CW will function as a community-rooted hub for individuals navigating homelessness, behavioral-health challenges, substance dependence, and chronic involvement in the criminal legal and social service systems. The program is entirely supervised and staffed by individuals with lived experience.
The Director of Credible Westchester (CW) provides restorative, trauma-informed, and community-rooted leadership to a new countywide initiative serving Westchester's most vulnerable and at-risk residents. The Director supervises a team of credible messengers-staff with lived experience in the criminal legal system-who support individuals navigating homelessness, behavioral-health challenges, substance dependence, and chronic system involvement. The Director collaborates with the Project Trainer in organizing, structuring, and implementing the training for the project. The Director also collaborates with the PQI Department in the design and implementation of the evaluation for the project. In addition to supervisory and system-level responsibilities, the Director maintains a very small, intentionally paced caseload of one to two low-needs participants. This limited caseload ensures the Director remains grounded in the lived realities of CW's target population, models restorative engagement for staff, and maintains credibility with partners and community members.
Job Duties and Responsibilities
Restorative Supervision & Staff Development (40%)
  • Provide supervision grounded in relational accountability, deep listening, and non-punitive problem-solving.
  • Support credible messengers in managing the emotional labor of working with individuals who cycle through homelessness, crisis, and repeated low-level arrests.
  • Facilitate restorative supervision circles, reflective practice sessions, and healing-centered debriefs.
  • Build staff capacity in trauma-informed care, crisis navigation, and culturally competent behavioral-health support.
  • Ensure supervision practices honor lived experience as expertise, consistent with CW's commitment that the program is "entirely supervised and staffed by individuals with lived experience."
  • Develop staff schedules, ensure adequate coverage, and provide ongoing coaching, training, and performance feedback.

Program Stewardship & Fidelity to Mission (20%)
  • Ensure CW remains aligned with its stated goals:
    • "to establish a needed hub for county agencies and nonprofits to refer their most vulnerable and at-risk populations"
    • "to increase the efficacy of service delivery... by increasing client engagement and investment"
    • "to utilize credible messengers to gain trust and improve access to and success with social services."
  • Oversee day-to-day operations, ensuring services are trauma-informed, culturally competent, and community-rooted.
  • Maintain fidelity to CW's design as a connector-not a duplicator-of existing county services.
  • Identify emerging needs and adapt program strategies accordingly.

Cross-Sector Partnership & Systems Collaboration (20%)
  • Lead the cross-sector planning committee (with at least 50% lived-experience representation) and maintain it throughout the three-year pilot.
  • Build and sustain partnerships with DSS, DCMH, DOCS, OMH, Legal Aid, 914 United, CCA, YSOW, and other community-based organizations.
  • Develop coordinated referral pathways, shared assessment tools, and data-sharing protocols.
  • Ensure CW fulfills its role as a countywide resource hub, addressing the documented challenge that high-need individuals "struggle to navigate and effectively engage with these services."
  • Create pathways for inter-agency collaboration and actively disrupt the county's tendency toward siloed service delivery by fostering shared accountability, transparent communication, and coordinated problem-solving across systems.
  • Represent CW at county meetings, interagency work groups, and community events.

Director's Caseload (1-2 Low-Needs Participants) (5%)
  • Carry a slow, intentional caseload of one to two low-needs participants to remain grounded in the lived realities of CW's target population.
  • Engage participants using restorative, trauma-informed, and dignity-centered approaches that mirror the model expected of credible messengers.
  • Use this caseload to identify emerging needs, gaps in service coordination, and opportunities for system improvement.
  • Maintain a caseload size that protects the Director's bandwidth while ensuring leadership remains relational, credible, and connected to community experience.

Administrative Leadership & Grants Management (15%)
  • Monitor program deliverables and ensure CW meets or exceeds DCJS performance indicators.
  • Prepare weekly, monthly, and quarterly reports for DCJS, county partners, and internal leadership.
  • Collaborate with the Budget Analyst to develop and manage the program budget; oversee expenditures and purchasing.
  • Manage subcontractor agreements, MOUs, and compliance documentation.
  • Review staff reports and implement continuous quality improvement protocols that reflect restorative, trauma-informed principles.
  • Ensure evaluation processes capture both quantitative outcomes and qualitative, narrative-based insights.
  • Maintain data integrity and ensure timely completion of all reporting obligations.

Qualifications & Requirements
  • Lived experience in the criminal legal system strongly preferred.
  • Bachelor's degree in social work, human services, public health, community organizing, or related field required; MSW or equivalent experience preferred.
  • At least 2 years' supervisory experience required.
  • At least 5 years' experience working with justice-impacted individuals, behavioral-health systems, homelessness, or community-based reentry services.
  • Demonstrated experience implementing trauma-informed, healing-centered, or restorative justice practices.
  • Strong interpersonal, communication, and team-building skills.
  • Excellent organizational, administrative, and partnership-building abilities.
  • Ability to navigate complex systems and maintain collaborative relationships with county agencies and community partners.
  • Bilingual (English/Spanish) a plus.

ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME.
  • 12 paid holidays per year
  • 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment.
  • Time off is earned starting on your first day.
  • 7 days of paid sick time
  • Public Service Loan Forgiveness (PSLF) Program

CCA Website: HERE