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Credible Behavioral Health Jobs (NOW HIRING)

Harbor House, Inc

Behavioral Health Technician

Fort Smith, AR

$15.75 - $19.50/hr

Behavioral Health Technician (Residential) Harbor Recovery Center 2nd shift and weekends Job Duties ... Complete all required client documentation on Credible as it relates to medication calls and other ...

Harbor House, Inc

Behavioral Health Technician

Fort Smith, AR · On-site

$15.75 - $19.50/hr

Behavioral Health Technician (Residential) Harbor Recovery Center 2nd shift and weekends Job Duties ... Complete all required client documentation on Credible as it relates to medication calls and other ...

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How much do credible behavioral health jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for credible behavioral health in the United States is $27.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $33.41 per hour, depending on experience, location, and employer.

What is the difference between Credible Behavioral Health vs Licensed Clinical Social Worker?

AspectCredible Behavioral HealthLicensed Clinical Social Worker
CredentialsTypically requires a certification or license related to behavioral health software or servicesRequires a master's degree in social work and state licensure (LCSW)
Work EnvironmentPrimarily software, healthcare organizations, mental health clinicsHospitals, clinics, private practices, community agencies
Industry UsageUsed by behavioral health providers for documentation, billing, and client managementProvides direct mental health services, therapy, and case management

Credible Behavioral Health focuses on behavioral health software solutions used by providers, while Licensed Clinical Social Workers deliver direct mental health care. Both roles are integral to mental health services but differ in credentials, work environment, and industry application.

What is a Credible Behavioral Health professional?

A Credible Behavioral Health professional is someone who works within the behavioral health industry using the Credible Behavioral Health electronic health records (EHR) platform. These professionals can include clinicians, case managers, administrative staff, and IT specialists who utilize the Credible software to manage patient records, schedule appointments, document treatment, and ensure compliance with healthcare regulations. Their goal is to improve the quality and efficiency of behavioral health services by leveraging technology. Understanding the Credible platform is essential for streamlining workflows, ensuring accurate data collection, and enhancing patient care.

What are the key skills and qualifications needed to thrive as a user of Credible Behavioral Health software, and why are they important?

To thrive as a user of Credible Behavioral Health software, you need a solid understanding of behavioral health workflows, clinical documentation, and compliance standards, often backed by experience in mental health or social services. Familiarity with the Credible platform, EHR systems, and relevant certifications such as HIPAA compliance are typically required. Strong attention to detail, adaptability, and effective communication skills help users navigate system updates and collaborate with multidisciplinary teams. These skills ensure accurate documentation, regulatory compliance, and efficient delivery of behavioral health services.

What are some common challenges faced by professionals working with Credible Behavioral Health software, and how can they be addressed?

Professionals using Credible Behavioral Health software often encounter challenges related to adapting to new digital workflows and ensuring accurate documentation within the platform. Transitioning from paper or other EHR systems can require a learning curve, particularly in customizing forms and reports to fit organizational needs. To overcome these challenges, it's helpful to participate in comprehensive training sessions, utilize support resources offered by Credible, and collaborate with IT or super-users within your team. Staying proactive about updates and best practices can also streamline your daily tasks and improve overall system efficiency.
More about Credible Behavioral Health jobs
What job categories do people searching Credible Behavioral Health jobs look for? The top searched job categories for Credible Behavioral Health jobs are:
Credible Behavioral Health jobs near you
Infographic showing various Credible Behavioral Health job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $56,657 per year, or $27.2 per hour.

Job Title: Medical Biller (Medicaid & MCO - Behavioral Health)

Better Morning, Inc.

Washington, DC

$20 - $25.75/hr

Full-time

Posted 23 days ago

Job description

Company Description

Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014.

In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia.

In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder’s passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population.

Job Description


Position Summary
The Medicaid & MCO Biller is responsible for accurate and timely submission, tracking, and reconciliation of claims for services billed to DC Medicaid and Managed Care Organizations (MCOs). This role ensures compliance with District of Columbia Department of Health Care Finance (DHCF) regulations and payer-specific billing requirements while supporting revenue cycle efficiency.
Key Responsibilities
 

Eligibility & Authorization Verification:
Verify Medicaid eligibility using systems such as DC Access System or other payer portals.
Confirm MCO enrollment and service coverage prior to claim submission.
Track and manage prior authorizations and limitations.
Claims Submission & Processing
Submit clean claims to DC Medicaid and MCOs (e.g., AmeriHealth Caritas DC, MedStar Family Choice DC, Wellpoint, HSCSN)
Ensure proper use of CPT, HCPCS, and ICD-10 codes for behavioral health services.
Verify authorization requirements prior to billing (e.g., therapy, community support, medication management).
Denial Management & Follow-Up:
Review, analyze, and resolve denied or rejected claims.
Initiate timely appeals and resubmissions according to payer guidelines.
Track trends in denials and recommend corrective actions.
Payment Posting & Reconciliation:
Post payments, adjustments, and denials accurately from EOBs/ERAs.
Reconcile accounts receivable and identify discrepancies.
Maintain aging reports and escalate outstanding balances.
Compliance & Documentation:
Ensure billing practices comply with DHCF, Medicaid, and MCO guidelines.
Maintain audit-ready documentation (service notes, authorizations, consents).
Support internal and external audits (e.g., CARF, Medicaid reviews).
Collaboration:
Work closely with clinical, care coordination, and intake teams to ensure all required info and documentation is available for billing.
Provide feedback to staff on documentation errors affecting reimbursement.
Technical Skills:
Knowledge of CPT, ICD-10, and HCPCS coding.
Familiarity with EHR systems (e.g., Credible Behavioral Health or similar).
Proficiency in Office 365
Core Competencies:
Strong attention to detail and accuracy.
Knowledge of DC Medicaid regulations and MCO policies.
Problem-solving skills for denial resolution.
Ability to manage multiple payers and deadlines
Preferred Qualifications:
Experience with CARF-accredited organizations.
Familiarity with services such as:
Community Support Services (CSS),

Intensive in Home and Community Services(CBI)
Assertive Community Treatment (ACT)
Medication Management
Intensive Care Coordination (ICC)
Certification such as Certified Professional Biller (CPB) is a plus.

  • .
Qualifications

Qualifications:
High school diploma required; Associate’s or Bachelor’s degree preferred.
2+ years of Medicaid billing experience, preferably in behavioral health or community-based services.
Experience with DC Medicaid and MCO billing strongly preferred.