Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... and creative design. We can enhance customer experiences and drive sustained growth and customer ...
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... and creative design. We can enhance customer experiences and drive sustained growth and customer ...
Art Director
Tampa, FL · On-site
$114K - $120K/yr
This role reports directly to the Creative Director and manages 4 direct reports, serving as the ... Director of Creative Operations to keep projects moving efficiently Campaign Development ...
Art Director
Tampa, FL · On-site
$114K - $120K/yr
This role reports directly to the Creative Director and manages 4 direct reports, serving as the ... Director of Creative Operations to keep projects moving efficiently Campaign Development ...
Art Director
$114K - $120K/yr
This role reports directly to the Creative Director and manages 4 direct reports, serving as the ... Operations to keep projects moving efficiently Campaign Development & Execution: Spearhead the ...
Art Director
$114K - $120K/yr
This role reports directly to the Creative Director and manages 4 direct reports, serving as the ... Operations to keep projects moving efficiently Campaign Development & Execution: Spearhead the ...
Creative Communications Specialist
Sarasota, FL · On-site
$79K - $102K/yr
The Creative Communications Specialist supports the daily operations of the Community Affairs Office by maintaining agency digital platforms, managing agency publications and forms, ensuring website ...
Creative Communications Specialist
Sarasota, FL · On-site
$79K - $102K/yr
The Creative Communications Specialist supports the daily operations of the Community Affairs Office by maintaining agency digital platforms, managing agency publications and forms, ensuring website ...
Qualifications: * 3+ years of experience in creative traffic management, project coordination, production, agency operations, or a similar role. * Experience working within an in-house creative team ...
Quick apply
Qualifications: * 3+ years of experience in creative traffic management, project coordination, production, agency operations, or a similar role. * Experience working within an in-house creative team ...
Creative - Senior Photographer
Tampa, FL · On-site
Manage coverage plan for game day photography team, including shot list build out and assignments ... Operations, Ownership) * Shoot Player, Coaching and Staff headshots using AP guidelines to be used ...
Creative - Senior Photographer
Tampa, FL · On-site
Manage coverage plan for game day photography team, including shot list build out and assignments ... Operations, Ownership) * Shoot Player, Coaching and Staff headshots using AP guidelines to be used ...
Content, Creative & Cultural Lead Job Category: Consulting Time Type: Full time Minimum Clearance ... Translate operational objectives into executable communication and influence activities supporting ...
Content, Creative & Cultural Lead Job Category: Consulting Time Type: Full time Minimum Clearance ... Translate operational objectives into executable communication and influence activities supporting ...
Creative Concepting & Storytelling * Conceive and develop original creative concepts and ... Production Operations & Camera * Manage multiple projects simultaneously in a fast-paced, deadline ...
Creative Concepting & Storytelling * Conceive and develop original creative concepts and ... Production Operations & Camera * Manage multiple projects simultaneously in a fast-paced, deadline ...
Live Operations Coordinator
Sarasota, FL · On-site
$24 - $27/hr
Prioritize operational issues and provide creative solutions for overseeing a live operation * Serve as the real-time point of contact and full owner of "live ops" issues * This includes managing ...
Live Operations Coordinator
Sarasota, FL · On-site
$24 - $27/hr
Prioritize operational issues and provide creative solutions for overseeing a live operation * Serve as the real-time point of contact and full owner of "live ops" issues * This includes managing ...
Live Operations Coordinator
Sarasota, FL · On-site
$24 - $27/hr
Prioritize operational issues and provide creative solutions for overseeing a live operation * Serve as the real-time point of contact and full owner of "live ops" issues * This includes managing ...
Live Operations Coordinator
Sarasota, FL · On-site
$24 - $27/hr
Prioritize operational issues and provide creative solutions for overseeing a live operation * Serve as the real-time point of contact and full owner of "live ops" issues * This includes managing ...
... management, corporate partners, and clients to drive store sales and profitability. The Operations ... Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit. Key ...
... management, corporate partners, and clients to drive store sales and profitability. The Operations ... Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit. Key ...
... management, corporate partners, and clients to drive store sales and profitability. The Operations ... Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit. Key ...
... management, corporate partners, and clients to drive store sales and profitability. The Operations ... Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit. Key ...
... management, corporate partners, and clients to drive store sales and profitability. The Operations ... Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit. Key ...
... management, corporate partners, and clients to drive store sales and profitability. The Operations ... Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit. Key ...
Manager, DevOps Engineering
Tampa, FL · Hybrid
$49.75 - $68.25/hr
ARC is looking for a talent Manager, DevOps Engineering to join our team! In this role, you will ... Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions ...
Manager, DevOps Engineering
Tampa, FL · Hybrid
$49.75 - $68.25/hr
ARC is looking for a talent Manager, DevOps Engineering to join our team! In this role, you will ... Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions ...
... with creative, operations, marketing, and finance staff. * Determines project pricing based on guidelines from management. * Negotiates fees or services with clients with management approval.
... with creative, operations, marketing, and finance staff. * Determines project pricing based on guidelines from management. * Negotiates fees or services with clients with management approval.
Manufacturing Engineering Manager
Saint Petersburg, FL · On-site
$104K - $129K/yr
... Operations Manager on the execution of the strategy. · Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed. Cost Management: · Identify creative ...
Manufacturing Engineering Manager
Saint Petersburg, FL · On-site
$104K - $129K/yr
... Operations Manager on the execution of the strategy. · Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed. Cost Management: · Identify creative ...
Manufacturing Engineering Manager
Saint Petersburg, FL · On-site
$104K - $129K/yr
... Operations Manager on the execution of the strategy. · Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed. Cost Management: · Identify creative ...
Manufacturing Engineering Manager
Saint Petersburg, FL · On-site
$104K - $129K/yr
... Operations Manager on the execution of the strategy. · Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed. Cost Management: · Identify creative ...
Manufacturing Engineering Manager
Saint Petersburg, FL · On-site
$104K - $129K/yr
... Operations Manager on the execution of the strategy. · Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed. Cost Management: · Identify creative ...
Manufacturing Engineering Manager
Saint Petersburg, FL · On-site
$104K - $129K/yr
... Operations Manager on the execution of the strategy. · Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed. Cost Management: · Identify creative ...
Manufacturing Engineering Manager
Saint Petersburg, FL · On-site
$104K - $129K/yr
... Operations Manager on the execution of the strategy. · Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed. Cost Management: · Identify creative ...
Manufacturing Engineering Manager
Saint Petersburg, FL · On-site
$104K - $129K/yr
... Operations Manager on the execution of the strategy. · Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed. Cost Management: · Identify creative ...
Manufacturing Engineering Manager
Saint Petersburg, FL · On-site
$104K - $129K/yr
... Operations Manager on the execution of the strategy. · Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed. Cost Management: · Identify creative ...
Manufacturing Engineering Manager
Saint Petersburg, FL · On-site
$104K - $129K/yr
... Operations Manager on the execution of the strategy. · Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed. Cost Management: · Identify creative ...
Creative Operations Manager information
See Parrish, FL salary details
$26.9K - $33.9K
20% of jobs
$35.6K is the 25th percentile. Wages below this are outliers.
$33.9K - $40.8K
20% of jobs
The median wage is $45.8K / yr.
$40.8K - $47.7K
14% of jobs
$47.7K - $54.6K
9% of jobs
$54.6K - $61.5K
11% of jobs
$63K is the 75th percentile. Wages above this are outliers.
$61.5K - $68.4K
6% of jobs
$68.4K - $75.4K
6% of jobs
$75.4K - $82.3K
4% of jobs
$82.3K - $89.2K
3% of jobs
$89.2K - $96.1K
2% of jobs
$96.1K - $103K
4% of jobs
$26.9K
$55.2K
$103K
How much do creative operations manager jobs pay per year?
What is a creative operations manager?
How does a creative operations manager typically collaborate with creative and non-creative teams to streamline project workflows?
What are the key skills and qualifications needed to thrive as a creative operations manager, and why are they important?
What is the difference between Creative Operations Manager vs Creative Producer?
| Aspect | Creative Operations Manager | Creative Producer |
|---|---|---|
| Primary Focus | Oversees workflows, processes, and resource management for creative teams | Manages the production of specific creative projects from concept to completion |
| Skills & Credentials | Project management, organizational skills, industry experience, often with certifications in project management | Creative vision, project coordination, client communication, often with experience in media or advertising |
| Work Environment | Collaborates across departments, manages teams, and optimizes operational efficiency | Works closely with clients and creative teams to deliver projects on time and within budget |
The Creative Operations Manager focuses on streamlining processes and managing resources across multiple projects, while the Creative Producer handles the execution and delivery of individual creative projects. Both roles require strong organizational skills, but their scope and responsibilities differ significantly.
How much does a creative operations manager make?
What cities near Parrish, FL are hiring for Creative Operations Manager jobs?
Cities near Parrish, FL with the most Creative Operations Manager job openings:

Full-time
Re-posted 27 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 151 rated financial services
Job description
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicab...
About Deloitte
Sourced by ZipRecruiter
Industry
Finance and insurance and business management consulting
Company size
10,000+ Employees
Headquarters location
Orlando, FL, US