ZipRecruiter

Log In

1

Cpc Processor Customer Support Jobs in Texas (NOW HIRING)

Centage

Customer Support Specialist

San Antonio, TX · On-site

$60K - $65K/yr

The right person for this role is process-driven, technically capable, customer-minded, and ... You help improve the support function, not just your own queue Why you might like this role * You ...

Centage

Customer Support Specialist

San Antonio, TX

$60K - $65K/yr

The right person for this role is process-driven, technically capable, customer-minded, and ... You help improve the support function, not just your own queue Why you might like this role * You ...

Aura

Customer Support Specialist

San Antonio, TX · Remote

$19/hr

Answer general customer service inquiries, process enrollments, handle complaints, and troubleshoot ... support our employees' personal and professional lives. Our packages include competitive pay ...

New

NOV, Inc.

Customer Support Coordinator

Houston, TX · On-site

$17.25 - $22/hr

... supports customers' full-field drilling, completion, and production needs. Since 1862, NOV has ... Tier 1 Coordinators are part of our global team, responsible for processing incoming requests, as ...

Happy Health

Customer Support Specialist

Austin, TX

$20/hr

Position Summary The Customer Support Specialist is a service-oriented position that helps navigate ... Support fulfillment and reverse logistics processes, including shipping, device handling, returns ...

NOV, Inc.

Customer Support Coordinator

Houston, TX · On-site

$17.25 - $22/hr

... supports customers' full-field drilling, completion, and production needs. Since 1862, NOV has ... Tier 1 Coordinators are part of our global team, responsible for processing incoming requests, as ...

Swap

Customer Support Specialist

Austin, TX · On-site

$17.75 - $24/hr

Document recurring issues and help refine internal processes to improve response times and accuracy ... What we would like to see: * 2-3+ years of experience in Customer Support, ideally in SaaS, e ...

AxisCare

Customer Support Manager

Waco, TX · On-site

Customer Support Manager Reports To: Director of Customer Support Department: Customer Support ... Reinforce adherence to established processes and workflows Escalation Management * Handle complex ...

Alphabe Insight Inc

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Respond to customer inquiries via phone and email in a timely and professional manner. * Assist clients with order processing, account updates, and general support. * Coordinate with internal ...

AxisCare

Customer Support Manager

Waco, TX · On-site

- Customer Support Manager Reports To: Director of Customer Support Department: Customer Support ... Reinforce adherence to established processes and workflows Escalation Management * Handle complex ...

Hanger, Inc.

Customer Support Specialist

Austin, TX · On-site

$17.50 - $23.50/hr

The Customer Support Specialist supports clinicians and administrative staff in the adoption and ... Support the standardization of processes by reinforcing best practices, guiding users through ...

AxisCare

Customer Support Manager

Waco, TX · On-site +1

- Customer Support Manager Reports To: Director of Customer Support Department: Customer Support ... Reinforce adherence to established processes and workflows Escalation Management * Handle complex ...

next page

Showing results 1-20

All JobsCpc Processor Customer Support JobsCpc Processor Customer Support Jobs in Texas

Cpc Processor Customer Support information

What is a CPC Processor Customer Support?

A CPC Processor Customer Support is a professional responsible for assisting customers with issues related to CPC (Cost Per Click) payment processing, usually within online advertising platforms or financial services. They handle inquiries, troubleshoot payment discrepancies, guide users through transaction processes, and ensure smooth customer experiences. This role often requires knowledge of digital advertising, payment systems, and strong communication skills to resolve customer concerns efficiently.

What is the highest paid customer service job?

In customer support roles, senior positions such as Customer Support Managers, Technical Support Directors, or Customer Success Executives tend to have the highest salaries, often exceeding six figures with experience and specialized skills. These roles typically require leadership abilities, industry knowledge, and sometimes technical certifications or advanced degrees.

What is a CPC processor?

A CPC processor is a professional responsible for managing and processing cost-per-click advertising campaigns, often within digital marketing or advertising support roles. They handle tasks such as campaign setup, monitoring performance, and optimizing ad spend using advertising platforms like Google Ads. Strong attention to detail and familiarity with online advertising tools are important for this role.

What is a CPC customer?

A CPC customer refers to a client involved in cost-per-click advertising, where advertisers pay for each click on their ads. In a customer support role for CPC processing, the focus is on assisting clients with ad billing, account management, and troubleshooting related to their advertising campaigns.

What is a CPC processor customer support job description?

A CPC processor customer support job involves assisting clients with processing credit card transactions, resolving payment issues, and ensuring smooth transaction flow. The role typically requires knowledge of payment processing systems, strong communication skills, and attention to detail to handle inquiries and troubleshoot problems effectively.

What are the main challenges faced by CPC Processor Customer Support professionals, and how can they be managed?

CPC Processor Customer Support professionals often encounter challenges such as managing high call volumes, addressing complex payment processing issues, and balancing accuracy with efficiency. These roles require strong problem-solving skills and the ability to remain calm under pressure, especially when assisting clients with urgent or sensitive financial matters. Successfully managing these challenges involves staying organized, continuously updating one's knowledge of payment processing systems, and leveraging team resources for support and collaboration. Regular training and open communication within the team also help in overcoming obstacles and improving customer satisfaction.

What are the key skills and qualifications needed to thrive as a CPC Processor Customer Support, and why are they important?

To thrive as a CPC Processor Customer Support, you need a solid understanding of payment processing, customer service principles, and data entry, often supported by a high school diploma or equivalent. Familiarity with payment processing software, CRM systems, and basic office applications is typically required. Strong communication, problem-solving, and attention to detail help build rapport with customers and resolve issues efficiently. These skills are crucial to ensure accurate transaction handling, customer satisfaction, and seamless support operations.

What is the difference between Cpc Processor Customer Support vs Cpc Processor Customer Support?

AspectCpc Processor Customer SupportCpc Processor Customer Support
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with processing systems
Work EnvironmentOffice setting, customer service environmentOffice environment, processing and support tasks
Industry UsageFinancial services, payment processingFinancial services, payment processing
Common Search/ComparisonCustomer support roles in payment processingProcessing roles in payment systems

In summary, Cpc Processor Customer Support and Cpc Processor Customer Support are often used interchangeably, but the focus is on customer service within payment processing. Both roles require similar credentials and work environments, primarily supporting clients and processing transactions in the financial industry.

What are popular job titles related to Cpc Processor Customer Support jobs in Texas? For Cpc Processor Customer Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Cpc Processor Customer Support jobs in Texas look for? The top searched job categories for Cpc Processor Customer Support jobs in Texas are:
What cities in Texas are hiring for Cpc Processor Customer Support jobs? Cities in Texas with the most Cpc Processor Customer Support job openings:
Cpc Processor Customer Support jobs near you
Infographic showing various Cpc Processor Customer Support job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Customer Support Specialist

Customer Support Specialist

Centage

San Antonio, TX • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Centage helps finance teams plan better, move faster, and make smarter decisions. Our customers rely on us not just for software, but for clear answers, strong support, and people who know how to solve problems the right way.

We care how people work together. We want team members who are helpful, accountable, curious, and easy to work with. We do not hire ego. We hire people who can think clearly, communicate well, and put the customer first.

What it’s like to be a Customer Support Specialist at Centage

As a Customer Support Specialist, you will be on the front line of the customer experience. You will help customers resolve product, technical, and data-related issues while building trust in Centage with every interaction.

This is not a script-reading support role. You will investigate issues, ask good questions, validate data, explain concepts clearly, and work across teams to drive resolution. Some requests will be straightforward. Others will require analysis, patience, and coordination with Customer Success, Product, Engineering, and Integration.

The right person for this role is process-driven, technically capable, customer-minded, and comfortable working in a fast-moving SaaS environment.

What you’ll do
  • Respond to customer requests through Zendesk and email with professionalism, urgency, and clarity
  • Troubleshoot product, user, and data-related issues, including login problems, system behavior, reporting questions, and data inconsistencies
  • Review customer data and help validate actuals, budgets, and related outputs inside Centage
  • Translate technical and finance-related concepts into clear, usable guidance for customers
  • Reproduce issues, document findings, and escalate complex problems with complete and useful internal notes
  • Partner closely with Customer Success, Product, Engineering, and Integration teams to drive issues to resolution
  • Identify recurring issues and help improve internal processes, documentation, and support workflows
  • Contribute to the Help Center through written articles, process updates, and short instructional content
  • Manage a high volume of requests while maintaining quality, ownership, and follow-through
What success looks like
  • Customers receive timely, accurate, and professional support
  • Issues are investigated thoroughly, not just passed along
  • Escalations are clear, well-documented, and actionable
  • You can move between customer communication, technical troubleshooting, and internal coordination without losing control of the case
  • You help improve the support function, not just your own queue
Why you might like this role
  • You like solving real problems
  • You are comfortable balancing customer service with technical troubleshooting
  • You want a role where you can build product expertise and become a trusted resource
  • You enjoy finding patterns, improving processes, and making things work better
Why we would like you in this role

You may be a strong fit if you are the kind of person who stays calm, gets organized, and works the problem. You communicate clearly, you do not cut corners, and you care about getting the customer to the right outcome. You do not need to know everything on day one, but you do need to be coachable, sharp, and willing to learn fast.

Requirements

Must-Have:
  • Experience in technical support and or implementation support, or a similar customer-facing SaaS technical role
  • Strong written and verbal communication skills
  • Ability to troubleshoot systematically and think critically under pressure
  • Comfort working with software, systems, data, and technical workflows
  • Strong attention to detail and ability to manage multiple open issues at once
  • Process-oriented mindset with strong organization and follow-through
  • Strong working knowledge of Excel and experience reviewing or validating data
  • Ability to simplify complex information for non-technical users
  • Self-motivated and able to work effectively as part of a team
  • Ability to work on-site in San Antonio, Texas
Qualifications
  • Experience with Zendesk or a similar ticketing platform
  • Experience supporting B2B SaaS products
  • Experience with Salesforce, Jira, or similar business systems
  • Exposure to SQL, Python, APIs, reporting tools, or technical data analysis
  • Experience creating help documentation, training content, or customer-facing walkthroughs
  • Familiarity with budgeting, accounting, financial systems, or FP&A workflows

Benefits

Benefits
  • $1,000 education budget
  • Company-paid health, dental, and vision insurance
  • Medical and dependent care flexible spending accounts
  • Company Short Term Disability coverage
  • Company-paid Life and AD&D coverage with the option to purchase additional coverage
  • Open PTO policy + 9 paid public holidays each year
  • 401(k) matching plan
  • Opportunity to work with innovative and progressive technology
  • Start-up environment with a proven playbook
Compensation

Base salary range: $60,000 to $65,000