County 911 Jobs (NOW HIRING)

Salary: Depends on Qualifications
Location : 304 South Morgan Street, Roxboro, NC
Job Type: Full-time
Job Number: 2026-00053
Department: Emergency Management - EMS, 911, Fire
Division: Communications
Opening Date: 06/09/2026
Closing Date: 6/23/2026 5:00 PM Eastern
Salary Grade: 111
Hiring Salary Range: $21.20 - $27.17 hourly
Hours: There is no assigned shift. Shifts may vary.
"Everything is Better in Person"
Summary Objective
Person County Government is actively recruiting for a 911 Telecommunicator to join our dynamic 911 Communications team. This critical, full-time role provides responsible and fast-paced public safety communications and administrative support for law enforcement, fire, and rescue services within the community. As a 911 Telecommunicator, you will be responsible for answering emergency calls, dispatching appropriate emergency responders, and gathering vital medical information to relay to EMS and other first responders in real-time.
This position requires the ability to handle high-pressure situations with professionalism and precision, ensuring that the appropriate resources are deployed quickly and efficiently to save lives. If you thrive in a fast-paced environment, have a passion for serving your community, and possess strong problem-solving and communication skills, this is an exciting opportunity to make a direct impact on public safety in Person County.
Why Join Us?
At Person County Government, we are committed to serving our community and ensuring the safety and well-being of all residents. As a Telecommunicator EMD, you will be on the front lines of public safety, providing a critical service that directly impacts lives. You will be a part of a dedicated, professional team committed to excellence and service. By joining our 911 Communications team, you will have the opportunity to contribute to the safety of your community while advancing your skills in emergency response and communication.
For the detailed job description, click
To learn more about Emergency Services, click
The starting salary will be determined with consideration given to both the candidate's educational background and relevant work experience.
Must possess a valid driver's license and have an acceptable driving record per County policy.
This is a non-exempt position working 40 hours weekly/2080 hours annually and is eligible for overtime. The hours Day Shift 6:00 AM to 6:00 PM and Night Shift 6:00 PM to 6:00 AM. Shift assignment is various and is not guaranteed.
Week 1- Work 2 days - off Monday & Tuesday; work Wed & Thursday; off Friday, Saturday, Sunday
Week 2- Work 5 days- work Monday, Tuesday, off Wednesday & Thursday; work Friday, Saturday, Sunday
Applicants will be contacted after job post closing date via email to schedule a required computer test for this position. The test will take approximately 2 hours or less. After scores are calculated, the top score applicants will be contacted for an interview.
Essential Functions
The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Receives routine and emergency telephone calls and personal requests for assistance concerning crimes, fires, rescue needs or general information, identifies the locations of callers to choose and dispatch the proper law enforcement, fire, or rescue department or unit.
• Operates a variety of electronic equipment to maintain contact with Sheriff and Police personnel, multiple fire units and emergency rescue personnel, and other law enforcement units; dispatches officers to answer requests for assistance.
• Interviews callers to determine the nature of concern and provides information about the situation as it develops and/or background information from the DCI; provides pre-arrival instruction using EMD, EFD, and EPD systems.
• Operates terminal connected with the DCI to obtain driver's history, vehicle registration data and criminal record information; checks for warrants; runs vehicle inquiries and driver license history checks for law enforcement agencies.
• Maintains communications logs and reports including the nature of calls, actions taken, and the times involved.
• Monitor public and private fire and security alarm systems; activates monitors to dispatch volunteer agencies; transfers appropriate calls to state patrol.
• Monitors activities of law enforcement officers on patrol and makes radio contact to insure safety; takes and transmits personal and departmental messages.
• Takes and transmits after hours calls for municipal utilities and county social services, mental health and animal control.
• Works in the communications center to receive calls during weather and other emergencies such as hurricanes, ice and snow; informs emergency response personnel, local hospitals, rest homes, nursing homes and County departments of severe weather warnings provided by National Weather Service and other agencies.

Minimum Education and Experience Requirements
Desirable Experience and Education

• Graduation from high school and public contact and customer service experience;
• communications and dispatching experience preferred;
• or an equivalent combination of education and experience.

Special Certifications and Licenses

• Possess valid certification by the State of North Carolina as a DCI Operator or obtain within six months of employment.
• Possess valid certification as a Telecommunicator by the State of North Carolina or obtain within six months of employment.
• EMD, EFD and EPD (Emergency Medical, Fire and Police Dispatch respectfully) certifications must be obtained.
• Possess valid CPR certification or obtain within six months.
• Certification with FEMA/EMI ICS 100, 200, 700, 800 within probationary period.
• Must report to work at the scheduled time during inclement or adverse weather conditions.

Person County conducts pre-employment screening on candidates. Job offers are conditional pending the following:

• A pre-employment drug screen for all candidates. Positions designated by Person County as Safety Sensitive are also subject to random drug and alcohol testing.
• A background check for all candidates. Some positions also require a credit check.
• Additional screening and testing required for some positions.
• Within 3 days of the start of your employment with the County, you must be able to provide proof of your eligibility to work in the US.

Person County Government is an Equal Opportunity/E-Verify Employer
Person County Government offers a wide range of employee benefits for full-time employees.
Employee Benefits
NC STATE RETIREMENT SYSTEM
Employee contributes 6% of pre-tax salary and county contributes 14.39% for county employees and 16.08% for law enforcement effective 7/1/2024.
EMPOWER 401K & 457
County contributes 5% of your salary into the 401k and you can contribute up to 80% of your compensation or up to $17,500.
No county contribution for part-time
PAID LEAVE
ANNUAL LEAVE
0-2 years - 12 days per year
3-4 years - 15 days per year
5-9 years - 17 days per year
10-14 years - 20 days per year
15-19 years - 22 days
20+ years - 25 days per year
SICK LEAVE
12 days per year
HOLIDAYS
12 paid holidays per year
PARENTAL LEAVE
30 paid days of new parent leave
VOLUNTEER LEAVE
Up to 24 hours of paid time off per fiscal year to volunteer with a public educational
institution or non-profit organization.
WELLNESS DAY
1 day per year
PAY PROGRAM
MERIT INCREASES - Annual increases based upon performance (up to 3%)
LONGEVITY PAY (Part-time & full-time)
Based on years of service
1 year, but less than 5 years - .50% of annual salary
5 years, but less than 10 years - 1% of annual salary
10 years, but less than 15 years - 2% of annual salary
15 years, but less than 20 years - 3.25% of annual salary
20 years, but less than 25 years - 4.5% of annual salary
25 years or more - 5.75% of annual salary
TUITION REIMBURSEMENT PROGRAM
Employees may be reimbursed for eligible expenses up to a total of eight hundred dollars ($2,500) per fiscal year
CERTIFICATIONS
1.5% salary increase per advanced certification pertaining to the job
DIRECT DEPOSIT
Person County Government employees are paid bi-weekly with Direct Deposit
WELLNESS PROGRAMS
COUNTY EMPLOYEE GYM
$25 membership fee per year for full-time or $50 for part-time public safety employees at the Sheriff's Dept. or EMS whose position requires you to be "fit for duty".
WALK OR WORK OUT PROGRAM
The County allows employees to be physically active three times a week for 45 minutes
PERSON COUNTY SAFETY
Person County is committed to conducting all operations as safely and efficiently as possible. The safety of all employees and the general public, both inside and outside our facilities, is of great importance and one of our major goals.
INSURANCE
HEALTH INSURANCE - HSA - CIGNA - (County contributes $1,200 to HSA account - pro-rated by insurance effective date)
Employee - $0.00/month
Employee + 1 child - $217.80/month
Employee + children - $283.14/month
Employee + spouse - $806.95/month
Family - $1,062.86/month
HEALTH INSURANCE - TRADITIONAL PLAN - CIGNA
Employee - $54.45/month
Employee + 1 child - $435.60/month
Employee + children - $522.72/month
Employee + spouse - $1,324.87/month
Family - $1,721.48/month
DENTAL INSURANCE
Employee - $0.00/month (County pays 100% premium)
Employee + child(ren) - $54.91/month
Employee + spouse - $38.11/month
Family - $94.27/month
VISION
Employee - $7.28/month
Employee + child(ren) - $16.62/month
Employee + spouse - $14.54/month
Family - $25.62/month
LIFE INSURANCE
$10,000 Policy provided by the County
Supplemental Life Insurance available for $25,000 to $100,000 policies
SUPPLEMENTAL POLICIES
AFLAC
?MET LIFE CANCER
FSA (MEDICAL/CHILD CARE)
MASS MUTUAL WHOLE LIFE
SHORT/LONG-TERM DISABILITY
01
This application is the official document (not your resume) that will be reviewed to determine the next step in the process. Did you fully complete the work experience section of this application? Failure to complete the work experience section will lead to an incomplete application. Please note that initialing this section results in an incomplete application.

• Yes
• No

02
Did you attach your resume and cover letter?

• Yes
• No

03
Did you fully complete the education section of this application? Failure to complete the education section will lead to an incomplete application. Please note that initialing this section results in an incomplete application.

• Yes
• No

04
Did you list your current or most recent employer on your application?

• Yes
• No

Required Question