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County 911 Jobs in Indiana (NOW HIRING)

Steuben County

IN

Maintains County numbering system, including reviewing site plans for new construction, calculating and assigning location addresses, entering data on computer, and forwarding information to E-911 ...

Town of Danville

Civilian Medic

Danville, IN · On-site

Emergency Incident Response - respond to 911 calls as dispatched. The paramedic will stabilize, treat and transport patients under medical direction and all ALS/BLS Hendricks County Protocols ...

Town of Danville

Civilian Medic

Danville, IN · On-site

Emergency Incident Response - respond to 911 calls as dispatched. The paramedic will stabilize, treat and transport patients under medical direction and all ALS/BLS Hendricks County Protocols ...

All JobsCounty 911 JobsCounty 911 Jobs in Indiana

County 911 information

What are County 911 operators and what do they do?

County 911 operators, also known as emergency dispatchers, are professionals who answer emergency calls from the public and coordinate the appropriate response by dispatching police, fire, or medical services. They gather critical information from callers, provide instructions during emergencies, and ensure clear communication with first responders. Their role is vital in managing emergency situations efficiently and helping to save lives and property. County 911 operators must remain calm under pressure and use specialized technology to track and manage incidents.

What are some common challenges faced by County 911 dispatchers, and how are they supported in handling high-stress situations?

County 911 dispatchers often encounter high-pressure scenarios, such as managing multiple emergency calls simultaneously and making quick, accurate decisions under stress. These challenges can lead to emotional fatigue, so agencies typically provide support through comprehensive training, peer support programs, and access to mental health resources. Dispatchers also work closely with law enforcement, fire, and medical teams, ensuring clear communication and coordinated responses. Regular debriefings and ongoing professional development help dispatchers build resilience and maintain job performance.

What is the difference between County 911 vs Emergency Dispatcher?

AspectCounty 911Emergency Dispatcher
CertificationsEmergency Medical Dispatch (EMD), CPREMD, CPR, Basic Dispatcher Certification
Work EnvironmentPublic safety call centers, emergency response centersPublic safety agencies, emergency call centers
Employer & IndustryCounty government, public safetyPolice, fire, EMS agencies
Job Search & ComparisonOften used interchangeably with Emergency DispatcherCommonly compared to County 911 roles

County 911 and Emergency Dispatcher roles overlap significantly, with both requiring similar certifications and working in public safety call centers. County 911 typically refers to the broader department handling emergency calls for the county, while Emergency Dispatcher may refer to the individual role within that department. Both positions are essential for coordinating emergency responses and often share job requirements and work environments.

What are the key skills and qualifications needed to thrive as a County 911 Dispatcher, and why are they important?

To thrive as a County 911 Dispatcher, you need strong multitasking abilities, quick decision-making, and clear communication skills, typically supported by a high school diploma and specialized emergency communications training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency response protocols is essential. Exceptional calm under pressure, empathy, and active listening help dispatchers manage stressful situations and provide reassurance. These skills are crucial for ensuring accurate, timely emergency response and maintaining public safety during crises.
What are popular job titles related to County 911 jobs in Indiana? For County 911 jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching County 911 jobs in Indiana look for? The top searched job categories for County 911 jobs in Indiana are:
What cities in Indiana are hiring for County 911 jobs? Cities in Indiana with the most County 911 job openings:
County 911 jobs near you
Infographic showing various County 911 job openings in Indiana as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.
911 Entry Level Dispatcher

911 Entry Level Dispatcher

City of Fort Wayne

Fort Wayne, IN • On-site

Full-time

Posted 27 days ago

City Of Fort Wayne rating

8.7

Company rating: 8.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

166th of 832 rated public administrative organizations

Job description

911 Entry Level Dispatcher

Candidates must be available and flexible to work any assigned shift, holidays, and overtime.
Shifts: A: 7:00 A.M. – 3:00 P.M. | B: 3:00 P.M. – 11:00 P.M. | C: 11:00 P.M. – 7:00 A.M.  

Are you calm under pressure, detail-oriented, and ready to play a critical role in emergency response-answering 911 calls, coordinating first responders, and helping keep Fort Wayne and Allen County safe?

What You'll Do Learn and perform emergency and non-emergency dispatching for police, fire, and EMS. Take 911 calls, evaluate emergencies, and provide critical information to first responders. Operate and maintain communications equipment while documenting all activities accurately.

Key Responsibilities

  • Answer 911 and non-emergency calls for service
  • Dispatch Police, Fire, and EMS in Fort Wayne and Allen County
  • Collect and report critical information during high-stress situations
  • Use NCIC, IDACS, and Spillman databases for warrants, license checks, and officer support
  • Communicate clearly and calmly with staff, emergency responders, and the public

What You Bring – Education & Experience

  • High school diploma or GED (or equivalent combination of experience and education)
  • Must pass keyboarding test (minimum 40 WPM)
  • Ability to quickly assess emergency situations and extract key information
  • Calm, professional, and detail-oriented with strong communication skills

Preferred Certifications / Skills

  • Knowledge of law enforcement, fire, and EMS operations
  • Proficient in computers, radios, and office equipment
  • Ability to read maps and use emergency codes effectively

Why Work for the City of Fort Wayne

  • Receive structured classroom and on-the-job training to grow in your role
  • Work a meaningful job that directly impacts community safety
  • Opportunities to progress through four levels of dispatcher proficiency
  • Join a collaborative, mission-driven team in a critical public safety department

Equal Opportunity Employer

What City Of Fort Wayne employees say

Pay

Hours and flexibility

Workplace

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